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Recommended Makkah Hotels

Discover our trending hotels close to Masjid al-Haram

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Emaar Grand Hotel
3.5/512 Reviews

Emaar Grand Hotel

Makkah|1.12km from Masjid al-Haram
This has been the worst experience and hotel I have ever been to. Me and my husband came to stay here as part of our umrah package deal. We arrived at the hotel and were sat waiting for over 3 hours due to complications with our booking which was primarily due to the fault of our travel agents. However, members of staff at the hotel were not willing to help the situation considering we had landed from a flight and it was now late evening. Whilst we were dealing with the situation of sorting out our booking a member of the booking office advised that we pay for a night ourselves on top of what we had already paid and that by the following day the situation would be sorted. The following morning we met with the service manager who we went to ask for a refund as the extra night we had paid for was not needed due to our booking being fixed the previous night by almost midnight. We tried explaining that we didn’t want to pay for the extra night however that is what was advised to us by the booking staff the night before who stood there quietly as if he wasn’t the one who told us to do so. The service manager was the most disrespectful individual I have come across telling us that he wouldn’t issue a refund as it wasn’t the fault of the hotel. There had been extra complications arising as there had now been 3 bookings under our name by the following morning no fault of our own but now miscommunication between travel agents and the hotel. Whilst I was trying to explain the situation the service manager asked that I be quiet and that he wasn’t going to listen to me. I felt berated by this person and as a result went to speak to the manager of the hotel. The manager of the hotel was just as rude and was not empathetic with the situation at all. I explained that our first time experience of umrah had been ruined by the lack of understanding and disrespect from the staff at the hotel. The manager himself was just as rude and not wanting to listen. After going to our bedroom we found that the water from the sink was brown, plug sockets were broken, tv was broken, phones were broken and shower wasn’t working properly. During our time here we had housekeeping visit us once and we had asked SEVERAL times for two days straight for extra towels, toilet roll and an iron which we got half through the trip. The breakfast was probably the only decent thing about this hotel. I wouldn’t dare to recommend this hotel to anyone.

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Reviews for Makkah Hotels

Searching for hotels near Masjid al-Haram? Compare room rates and reviews to find your ideal stay.
Swissotel Al Maqam Makkah
4.4/586 Reviews
Good service by house keeper Abdul Hakim also he so friend house keeping department is also excellent and the over roll service of the hotel is good also near the Haram our room no,3835 the service was excellent and supervisor Majid roll excellent job and very friendly
Al Ghufran Safwah Hotel Makkah
4.4/575 Reviews
A very strategic location adjacent to Masjidil Al Haram with various facilities and shopping places.
Elaf Kinda Hotel
3.9/597 Reviews
Very near Haram and all amenities. Rooms are cleaned regularly or on demand. Restaurant services good but with some limited choice. Only problem were the size of rooms. Although we knew it will be smaller but did not expect that smaller. There were no table to keep at least 1 luggage and I had to crawl to my bed as only one side was open. On request, they changed the room to a slightly bigger room. For the price I might use it again.
Hilton Makkah Convention Hotel
4.3/542 Reviews
Super Impressed with everything!! Front Desk, concierge, cleaning staff and the restaurant!! They all made us feel extremely welcome and exceptional. I want to shout to the best restaurant team of the world, I have visited every continent and many many countries. This service has been exceptional.. beyond exceptional!!! Namely Chidfrul Aziz One and only Monir Islam, Nanna, Ahmed Hosein aka Mr mustache, Mr Radwan, Mr manhood, Mr Ricky, and Amir!! And Riaz.. and all the chefs and kitchen that were so accommodating us and our children.. Chef Rashad with the big smile!! Thank you everyone!! You made our trip super amazing!!!
Hilton Suites Makkah
4.5/5118 Reviews
Everything was perfect. Staff are beyond friendly, especially Hala and Abdulrahim, they took care of us during breakfast time. They also upgraded our room to suite as we arrived late. Definitely not our last time here!
Makkah Clock Royal Tower, A Fairmont Hotel
4.3/555 Reviews
I arrived to the hotel at 10 and the lady in the reception told us to go and do the Omra and come back to get the rooms, I am a gold Fairmont member which was treated badly. We came back at 2:30 and noticed that the rooms are not ready and have been told that the check in time is 4PM, however before one day of arrival they called me to ask me what time do I want the room to be ready. Each customer receptionist was directing me to another where this wasn’t practical at all, image I was awake more than 12 hours and at the end of the day each on just throws me. Then after having a fight we got the rooms finally, I get to know that one of the rooms is full of insects and the other room is noisy from the neighbors. When I called to tell the reception after several fights they changed both rooms, we had to wait more than 15 minutes for the escalators. Overall my experience with this hotel is really baaaaaaad and wouldn’t recommend it to anyone. The only positive point was that it’s few steps to the Haram other than that nothing is worth it at all, even when you speak to someone from the receptionist they don’t reply as of they don’t listen and in my case I am a gold member plus trip advisor level 6, how if I was a normal guest what would happen. They made my day very hard and miserable

Frequently Asked Questions

More about Makkah

Introduction

Masjid Al Haram, also known as the Grand Mosque, is located in the city of Makkah, Saudi Arabia. It is the holiest site in Islam and holds great significance for Muslims around the world. The mosque surrounds the Kaaba, the black cubic structure believed to be the focal point of prayer for Muslims. Masjid Al Haram is not only a place of worship but also a symbol of unity and spirituality for millions of people.

Tips about Travelling to Masjid Al Haram

When planning your trip to Masjid Al Haram, it is important to keep in mind a few tips for a smooth and memorable experience. Firstly, it is necessary to obtain a valid visa to enter Saudi Arabia, as the country has specific entry requirements. Additionally, it is advisable to book your accommodations well in advance, especially if you wish to stay near Masjid Al Haram. This ensures that you have convenient access to the mosque and can maximize your time spent there.

Popular Things to Do and Experience

Visiting Masjid Al Haram offers a multitude of unforgettable experiences. One of the highlights is performing the Tawaf, the circumambulation of the Kaaba. This sacred act involves walking around the Kaaba seven times in a counterclockwise direction. Another significant ritual is the Sa'i, which involves walking seven times between the hills of Safa and Marwa, reenacting the footsteps of Hajar, the wife of Prophet Ibrahim (Abraham).

The mosque's glorious architecture is also worth appreciating. The intricate design, adorned with exquisite calligraphy and patterns, reflects the rich artistic heritage of Islamic culture. Additionally, exploring the bustling streets and markets around Masjid Al Haram gives visitors a glimpse into the vibrant local culture and a chance to indulge in authentic Saudi Arabian cuisine.

Best Time to Visit and Clothing Recommendations

The best time to visit Masjid Al Haram is during the cooler months, from October to April. During this time, the weather is more pleasant, and the crowds are relatively smaller. It is important to note that the mosque experiences peak periods during the holy month of Ramadan and the Hajj pilgrimage. If you plan to visit during these times, expect larger crowds and make sure to plan your accommodation and transportation accordingly.

When visiting Masjid Al Haram, it is essential to adhere to the local dress code and show respect for the religious customs. Both men and women should dress modestly, with women covering their hair and wearing loose-fitting, non-transparent clothing. It is also recommended to wear comfortable shoes, as walking is a significant part of the experience within the mosque complex.

Why Book with Trip.com

When booking hotels near Masjid Al Haram in Makkah, Trip.com is the ideal choice for tourists. With a wide range of accommodation options, Trip.com ensures that you find the perfect hotel to suit your preferences and budget. Furthermore, booking with Trip.com allows you to earn Trip Coins, Trip.com's loyalty points, which can be redeemed for future bookings or other travel-related services.

Not only does Trip.com offer competitive prices and a user-friendly platform, but it also provides excellent customer service throughout your booking process. With Trip.com, you can have peace of mind knowing that your hotel near Masjid Al Haram is conveniently located, providing easy access to this revered religious site.

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