Dist، 6699 Hamzah Bin Abdulmuttaleb, Ajyad, Makkah, Makkah Province 21955, Saudi ArabiaSee Hotel Details
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1 night
Reviews from Real Guests
9.2/10
Great
139 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.5
Amenities9.2
Service9.1
Cleanliness9.2
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All reviews(139)
Positive reviews(135)
Reviews with photos/video(37)
Great location(31)
Great service(30)
Awesome rooms(22)
Awesome stay(18)
Clean and tidy(16)
Large rooms(9)
Delicious breakfast(9)
Great value for money(6)
Negative reviews(4)
Nora_Z
Superior Quadruple Room
Date of stay: Feb 2026
Travelling with friends
11 reviews
10/10
Outstanding
Posted on Apr 19, 2026
Best hotel, near to masjidil haram. Easy to take taxi, near to restuarant, pharmachy and convinient store.
Response from Property: Dear Ms. Nora,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Pratiwi1234
Family Suite
Date of stay: Mar 2026
Family
8 reviews
10/10
Outstanding
Posted on Apr 7, 2026
I Love You Makareeeem....In syaa Allooh next time, sleep in suite family again....😘😍🥰🤩💘💘❣️❣️❣️
Response from Property: Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Faadi
Superior Quadruple Room
Date of stay: Jan 2026
Family
35 reviews
10/10
Outstanding
Posted on Feb 19, 2026
The Makarem Ajyad Makkah Hotel is an excellent choice for pilgrims, offering a perfect combination of convenience and comfort with its prime location just a short walk from the King Abdulaziz Gate of the Haram, which made attending prayers effortless. The rooms were spacious, spotlessly clean, and well-maintained by the attentive housekeeping staff who ensured we had plenty of water daily. What truly stood out was the exceptional service from every team member, from reception to housekeeping, who were consistently courteous, welcoming, and eager to assist. With a delicious breakfast buffet, useful amenities like an ATM in the lobby, this hotel provides great value and a wonderful stay. I highly recommend it and would definitely return.
Response from Property: Dear Mr. Faadi, Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Reen ryn
Superior Quadruple Room
Date of stay: Jan 2026
Family
3 reviews
10/10
Outstanding
Posted on Feb 21, 2026
Makareem hotel Ajyad Only 7-8 minutes walking distance to haram nice hotel.
Response from Property: Dear Mr. Reen,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon.Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Athittaya Worrasaward
Junior Suite
Date of stay: Feb 2026
Family
13 reviews
10/10
Outstanding
Posted on Mar 26, 2026
Great Services, clean room and near Haram
Response from Property: Dear Athittaya ,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Askania Fadima
Superior Triple Room
Date of stay: Feb 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 6, 2026
Every thing is good
Response from Property: Dear Mr. Fadima, Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Guest User
Superior Triple Room
Date of stay: Aug 2025
Travelling with friends
7 reviews
10/10
Outstanding
Posted on Sep 5, 2025
The location is very close to haram, receptionist was good so helpful
Room was so nice..we really like to stayed here ❤️
Response from Property: Dear valued guest, Thank you for taking the time to post a review. We are pleased that you enjoyed your stay and found our room, staff and location to your satisfaction. As it is only a few minutes’ walk to King Abdulaziz Gate. We look forward to welcoming you back to Makarem Ajyad Makkah Hotel.Good Wishes,Wejdan Bukhari - Guest Relations Agent
TravelDaddy
Junior Suite
Date of stay: Aug 2025
Family
7 reviews
10/10
Outstanding
Posted on Sep 17, 2025
🌟🌟🌟🌟🌟
Stayed at Makarem Ajyad for the second time and it was once again an amazing experience! The location is perfect, just a 3–4 minute walk to the Haram. Rooms are spacious, spotless, and the beds are exceptionally comfortable.
The staff at every level—reception, housekeeping, and restaurant—are professional, welcoming, and always go the extra mile to ensure a perfect stay. Check-in is quick and hassle-free, breakfast is excellent with a great variety, and there’s even a dedicated prayer area inside the hotel.
Management is clearly doing a fantastic job. Definitely one of my top choices in Makkah, and I’ll be coming back again!
6/8
Response from Property: Dear valued guest,Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that your second stay at Makarem Ajyad was as enjoyable as the first. It is rewarding to know that our location, rooms, facilities, and especially our team’s service met your expectations. Your kind words about our staff are g appreciated, and they will be shared with the entire team. We look forward to welcoming you back on your next visit to Makkah and to providing another memorable stay.Good Wishes,Wejdan Bukhari – Guest Relations Agent
FerozK
Superior Quadruple Room
Date of stay: Jan 2026
Family
2 reviews
3.0/10
Posted on Mar 2, 2026
Dear Trip.com Customer Support Team,
I am writing to formally raise a complaint regarding my recent stay at Makarem Ajyad Makkah booked through your platform.
I have stayed in several 5-star hotels before, but unfortunately, this was one of the worst service experiences I have encountered. The housekeeping staff behaved in an unprofessional manner. A cleaner approached me questioning why I had complained about him, even though I had not made any complaints. This made me feel uncomfortable and was completely inappropriate.
In addition, whenever we requested room service or assistance, we had to call reception 4–5 times, and the service would arrive only after nearly one hour. Such delays are unacceptable for a hotel that claims to provide 5-star standards.
This experience was especially disappointing as we were visiting Makkah and expected better hospitality and professionalism.
I kindly request that Trip.com investigate this matter with the hotel and advise what action can be taken. I would also appreciate consideration for compensation due to the inconvenience caused.
Looking forward to your prompt response.
Kind regards,
Feroz Khan
Response from Property: Dear valued guest, We apologize for any inconvenience you had faced. Could you please contact us at +966125720500 or send us an email to gr.ajyad@makarem.sa So we can get more information about what happened. Looking forward to hearing from you and earning you back your business.Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Guest User
Junior Suite
Date of stay: Jan 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Feb 20, 2026
⭐⭐⭐⭐⭐ Amazing Stay – Highly Recommended!
One of the best hotel experiences I’ve ever had! The staff were incredibly friendly, professional, and always ready to help with a smile. The service was excellent from check-in to check-out.
The room was very clean, comfortable, and well-maintained. The air conditioning worked perfectly, making the stay even more relaxing. Everything exceeded my expectations.
I truly enjoyed my stay and would definitely come back again. Highly recommended for anyone looking for comfort and great service!
Response from Property: Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
Guest User
Superior Double Room
Date of stay: Jan 2026
Other
1 reviews
10/10
Outstanding
Posted on Feb 19, 2026
The guy at the front desk very friendly and helpful evethough we are so late to check in because of car accident on our way to hotel
Response from Property: Dear valued guest,Greetings from Makarem Ajyad Makkah Hotel. Your high rating is appreciated, and we hope to see more of you in the future. Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor
A Dagga
Family Suite
Date of stay: Jan 2026
Family
2 reviews
10/10
Outstanding
Posted on Feb 15, 2026
Everyone was incredibly helpful and genuinely welcoming throughout my stay. The baggage storage process was remarkably straightforward and completely hassle‑free. The receptionist was exceptionally polite, answered all my questions with patience, and handled my check‑in exactly when I needed it.
The designated prayer space was a thoughtful and much‑appreciated bonus that truly enhanced my stay.
I required assistance at one point, and the service employee not only kept his word but responded promptly and professionally, coming up to check the room without delay.
Overall, my stay genuinely exceeded my expectations. The level of care, efficiency, and warmth shown by the staff made the experience truly outstanding.
Response from Property: Dear valued guest, Thank you for expressing your experience, we are especially pleased that you felt well-looked after by our staff. We look forward to serving you during your next visit.Good Wishes,Wejdan Bukhari - Spiritual Concierge
Guest User
Superior Triple Room
Date of stay: Jul 2025
Couple
2 reviews
10/10
Outstanding
Posted on Aug 23, 2025
The hotel is beautiful, and its location is very close to the Haram. The soundproofing in the rooms is good, and the blackout curtains are excellent. The rooms are spacious and clean.
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Response from Property: Dear valued guest,Thank you very much for your rate, it has been our absolute pleasure to serve you at Makarem Ajyad Makkah Hotel. Looking forward to welcoming you back soon. Good Wishes,Wejdan Bukhari _ Guest Relation Agent
Guest User
Superior Triple Room
Date of stay: Jan 2026
Travelling with friends
1 reviews
7.0/10
Posted on Feb 9, 2026
Location is about 5 minutes from haram, we had triple room but only 2 person with breakfast . We asked if you could swap 1 breakfast for another meal but they refused
Response from Property: Dear valued guest,Regarding breakfast, as stated on *******, it is available at an additional cost at the hotel and is not subject to change. We apologize for any confusion and thank you for your understanding.Your feedback is important to us, and we will address this matter. We look forward to welcoming you back to Makarem Ajyad Makkah Hotel.Sincerely, Ibtihal Maghrabi - Spiritual Services Supervisor
Guest User
Junior Suite
Date of stay: Oct 2025
Couple
6 reviews
9.5/10
Amazing
Posted on Dec 16, 2025
Perfect hotel to stay during umroh
Response from Property: Dear valued guest,Thank you so much for your positive rating on our property! We look forward to welcoming you back at Makarem Ajyad Makkah Hotel.Good Wishes,Ibtihal Maghrabi- Spiritual Concierge supervisor