I booked 2 rooms which are mini suites and grand suites - 3 of us including my parents, Checked their Facebook prior to booking and was trapped by the photos of activities and liveliness at the resort which were taken moons ago. And the price is not low.... The hotel used to have its glory when it first opened, now it is more like a deserted hotel, we were the only guests there, it was super quiet to the point where we felt unsafe and couldn't really relax and sleep. During the night there was only 1 security guard in the whole hotel, no staff at reception to stand by, no one else and nothing moved at the resort. We woke up early at about 6 AM and found that the security guard left, and wanted to check out early but no one there as the staff usually comes in at 8 or 9 AM???? the hotel was left completely unattended!!!!!!!!!!!!!!!!!!! We left without having breakfast as we suspected it wouldn't be good as no one there to cook. There was a café with a nice view , but no one was there, you couldn't even order a cup of coffee cuz there was no staff. The room is nicely designed and well put but the sheets and bed smells funky... It might be good if you wanna stay somewhere super isolated,,,but for us , we will never go back, the hotel lacks of liveliness and its a pity because it is over all a nice hotel.
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