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Novotel Hotels, Madrid - 2024 Price, Reviews, Deals

Novotel Hotels

Novotel Madrid City Las Ventas

4.76km from downtown|Novotel Hotels

Excellent

88 Reviews

4.4/5

Breakfast Included

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I recently stayed at this Novotel hotel for a business trip. Unfortunately, the check-in experience was quite disappointing. They asked me to have a seat and promised to assist me shortly. However, if the staff member attending to you is occupied with premium clients, you'll be left forgotten in a corner. It was disheartening to see other guests who arrived after me being served before me. Moreover, the way the queue was managed was problematic since even if another staff member was available, they didn't approach you spontaneously. This was not what I expected from a Novotel. The hotel is shared between two brands: Ibis Styles on the lower floors and Novotel on the higher ones, with a common lobby. Consequently, the hotel felt very family-oriented and noisy, lacking the usual upscale atmosphere associated with Novotel. On a positive note, the room itself was clean, spacious, and adequate. However, the combination of two hotels into one and the underwhelming check-in experience did not impress me. I will not consider staying at this hotel for my future trips to Madrid. Therefore, I cannot recommend it.

Novotel Madrid Center

2.72km from downtown|Novotel Hotels

Excellent

51 Reviews

4.4/5

Breakfast Included

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If your looking for a weekend away to Madrid then look no further and choose the Novotel Madrid in the city center. The hotel is lovely and clean, the room are decent sizes and the shower is awesome. A special thank you to the hotel receptionist 'Sasha' who made our short weekend break amazing. Not only was she helpful and friendly she advised on historical points to see, advised how to travel around the city. The breakfast bar is spolit for choice and the hotel is only 20 minutes away by taxi to the airport T4, €30 a great price. The hotel provides complimentary water and housekeeping is great. This hotel has a lovely roof top bar and the food up there is amazing. Definitely worth all it's stars and the food is an excellent price. This is a great hotel in terms of location and access to both historical venues and shopping. While here we tried various foods such as Spanish, Indian, Thai and English . The people are friendly and getting around by metro is easy, or rentable scooters or bikes. The tour bus is also one to do, I went for my daughter's 16th and we all had a fabulous time .... also 20 minutes by tour bus to the Royal Madrid Stadium.

Novotel Madrid Campo de las Naciones

9.06km from downtown|Novotel Hotels

Excellent

98 Reviews

4.3/5

Breakfast Included

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I checked in and the staff gave me a wrong room key and I ended up walking in on a woman naked, staff insisted on speaking bad English when I already said I don’t mind speaking French or Spanish if they preferred. I had an accidental wake up call at 5am, and I needed to get some sleep. I had room service coming in on me and even when I said do not disturb, I was naked!! The mask obsession in Spain is hard enough as it is and stupid. It seems like the hotel has many “mask police” walking around. What a weird hotel, I will not be making a return to this establishment

Hotel Liabeny

City Center|0.21km from downtown

Excellent

122 Reviews

4.5/5

Breakfast Included

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We chose this hotel for it's central location and for what we thought was good value for money. We were not disappointed, in fact it exceeded all our expectations. From the moment we stepped into the lobby we were met by friendly yet not overbearing staff. Check in was efficient ant the special requests i had asked for were delivered without any problem and with discretion. The rooms were absolutely amazing, we had two superior rooms and i can honestly say they were the nicest rooms i have ever stayed in. Immaculately clean, well stocked and the comfiest bed ever. We ate in the cafeteria restaurant on the first night as we were tired from travelling, they do a 15 Euro menu which consists of three courses, bread and a drink (wine, beer or soft drink) which was of great quality and value for money, we enjoyed it so much we ate there the following two nights of our stay too. Break fast was of an equally high standard with a huge choice of both hot and cold offerings. The one thing that came across in this hotel was the staff, the were the most friendly and helpful i have cane across, nothing was too much trouble. I will only stay here when in Madrid in the future. Well done Liabeny.

NH Madrid Nacional

City Center|1.21km from downtown

Excellent

75 Reviews

4.5/5

Breakfast Included

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Staff was nice and allowed an early check in. Great location with the train station a five minute walk. The Prado and the plaza Mayor both very walkable. Plus, there are a number of excellent restaurants in the area. The downside is the street noise. We had a room on the 5th floor without AC which required us to have our windows open and the noise from the very busy street was deafening. And at 3 am people returning from their night out partying- laughing and yelling could be heard. I think the rooms are clean and the bed is comfortable. But, I would recommend a room high up with AC or in the back of the hotel.

Hotel Opera

City Center|0.59km from downtown

Excellent

81 Reviews

4.4/5

Breakfast Included

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We stayed at the Hotel Opera recently for the second time, to celebrate a special Wedding Anniversary. We had an absolutely wonderful time. The hotel is centrally located, right next to the Opera House and close to all the attractions of central Madrid. We had nothing but excellent service from the staff throughout our whole stay - they are very responsive and helpful. The room is spacious, clean and comfortable with everything you need including a few little extras like a comb and shoeshine. Breakfast was excellent every morning, a great choice of English-style and continental offerings, The Spanish tortilla and home-made fruit tarts are particularly recommended. You need to book breakfast at a specific time, and this avoids the ”scrum” that some previous reviewers have described. Just two things prevent me giving a 5-star review. First of all it is some time since the hotel was refurbished so some of the fittings are starting to look a little tired. Secondly the cafe has changed since we were last there, it used to be possible to get tapas-style snacks from a counter display 24/7, now it is table service with hot food only available when the kitchen is open - in the evening it starts serving at 8pm which is a little late for us, so if you feel the same you need to go out to one of the many good tapas bars around. But overall we love this hotel and will certainly revisit!

Riu Plaza Espana

City Center|0.97km from downtown

Outstanding

66 Reviews

4.6/5

Breakfast Included

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We stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break

B&B Hotel Madrid Centro Puerta del Sol

City Center|0.13km from downtown

Excellent

107 Reviews

4.5/5

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We had SUCH a great time staying at this hotel. We were showing our visiting family what Madrid has to offer and the location of the hotel is perfect for that. Close to the best restaurants and the Sol train station making it really easy to travel around the city. The staff were able to help with anything we needed, and the gifts waiting on our door in the morning were such a great surprise! We love this place and will definitely come back.

Hyatt Centric Gran Via Madrid

City Center|0.36km from downtown

Excellent

40 Reviews

4.5/5

Breakfast Included

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The hotel is in a very central location at Gran Via (main shopping street). Metro station is just a few meters away. The staff is very friendly and the rooms are quite big. There is also a nice rooftop bar with good cocktails. Due to the location the hotel is great for a weekend trip to Madrid. I would definitely stay there again.

Hotel Chamartin the One

6.41km from downtown

Excellent

220 Reviews

4.4/5

Breakfast Included

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The environment was generally well and close to the train/subway station. However, it was very difficult to locate the place at first because you have to go up a floor to discover the hotel. Apart from that, the construction hasn't stopped once I checked in so there was a lot of noise around. Plus the elevator outside of the hotel broke down twice while I was there. The bath and bed is generally well. Although I should warn those who wishes to stay, this hotel's equipments are fairly aged and it's near to impossible to turn the AC to the temperature you want. The breakfast was rather nice and I enjoyed the varieties of food it provided. The breakfast was not something fancy but definitely had more choices than the last hotel I stayed in Barcelona. In general, a nice place to stay. The staff were very kind and helpful.

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