Ibis Styles Hotels in Madrid

Overall we enjoyed our stay. The property is within walking distance from a couple of metro stations. The staff was friendly, helpful and efficient. The superior twin room was spacious and clean, the beds were comfortable. There are no tea/coffee making facilities in the room. The sound insulation between the rooms and the corridor could be better - we did wake up from other people's noise. The corridor outside our room was smelling of smoke. We only ate breakfast at the property. Despite the variety of foods available, I found the food overcooked and largely not tasting great.

We booked this hotel because they advertised a shuttle bus (logic for an airport bus but better be sure). But we never managed to get in since all the written messages got the automatic answer ‘we will deal with it when you arrive ‘!!! We called 3 times and never managed to talk to anyone. We only discovered the shuttle schedule after arriving at the hotel with an expensive taxi ride (8min 22 euros). Also note that there are only 10 trips in the morning and 10 in the afternoon with quite a long break because the driver needs to rest ! What kind of airport hotel is that. The room is clean and nice because it’s brand new but there’s not even a kettle in the room…

Great Hotel for a 2 star hotel. Hotel prices in Madrid are expensive so I would rate this a pretty good hotel. The staff is amazing and helpful. There was a front desk staff named Ignacio I think, I dont think I am naming the person right but he was very helpful and amazing. Informed us of things to do, places to go and was just very kind in general. The hotel is about 20 minutes walk to center area but the metro is only 200mts away. The location has lots of restaurants, bars, coffee shops and churro places. Night time also is happening in the area. Would definitely recommend this.

The location of the hotel is very good, and there is a converter at the front desk. No breakfast at the hotel