Calle de la Montera 10-12, Centro, Madrid, Community Of Madrid 28013, SpainSee Hotel Details
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1 night
Reviews from Real Guests
9.4/10
Amazing
172 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.6
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(172)
Positive reviews(165)
Reviews with photos/video(40)
Easy to get around(23)
Located in the city centre(22)
Convenient location(21)
Tasty coffee(17)
Large rooms(13)
Friendly front desk staff(11)
Delicious breakfast(8)
Average sound insulation(7)
Negative reviews(6)
Anonymous User
Premium Single Room
Date of stay: Jun 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Jul 9, 2026
Wonderful location with loads of shopping and restaurants within 100m walk from the hotel. Clean and good sized room with all the necessary things needed
Guest User
Deluxe Double Room
Date of stay: Mar 2026
Family
4 reviews
10/10
Outstanding
Posted on Apr 30, 2026
Great location and very clean. The hotel service was excellent, especially the breakfast delivered to our door – a really thoughtful touch. The self-service bar was also very convenient and had a great vibe! The front desk staff were very nice. I'll definitely be back to Sun Gate B&B.
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Response from Property: Dear customer, thank you so much for your feedback. We are delighted to hear that your experience was so positive and that you appreciated our morning treat. We hope you will return very soon! Kind regards, Cristina Montero (Director)
Guest User
Deluxe Double Room
Date of stay: Feb 2026
Couple
3 reviews
10/10
Outstanding
Posted on Mar 24, 2026
Great location and clean. Provided croissants and water for breakfast as well as unlimited fruit, cookies, juice and hot drink in the down stairs kitchen. Kettle, microwave in kitchen and mini fridge in room.
Response from Property: Dear guest; Thank you for giving us your opinion. We are happy to see that you have enjoyed your stay with us, specially our location, cleanliness and services. we hope to see you again soon!Best regards, Cristina Montero (Manager)
Guest User
Deluxe Double Room
Date of stay: Feb 2026
Couple
9 reviews
10/10
Outstanding
Posted on Mar 19, 2026
Good service and hospitality, provide breakfast every morning and free coffee 24hours.
Response from Property: Dear guest; Thank you for sharing your opinion.We are pleased to know that your experience was good and we hope to see you again soon!Best regards, Cristina Montero (Manager)
Shuodiansha66
Deluxe Double Room
Date of stay: Nov 2025
Other
19 reviews
10/10
Outstanding
Posted on Jan 2, 2026
This hotel boasts an excellent location, right by Puerta del Sol, and is not far from Plaza Mayor and Plaza de España. The metro station is incredibly close, just a 3-minute walk away. Supermarkets and restaurants are all nearby. The hotel service is also great, especially Ms. Paioma at the front desk, who is very enthusiastic and helpful, answering all our questions. She deserves high praise! I'll definitely recommend this hotel to any friends visiting Madrid in the future.
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6/7
Response from Property: Dear guest; Thank you for very much for your comment. We are very pleased to know that your experience was so nice and we hope to see you again very soon, this is your home!Best regards, Cristina Montero (Manager)
Anonymous User
Deluxe Double Room
Date of stay: Nov 2025
Travelling with friends
18 reviews
10/10
Outstanding
Posted on Jan 10, 2026
Great value for money hotel. Excellent location right next to Puerta del Sol. There's a free 24-hour self-service bar on the basement floor. They also offer a simple complimentary breakfast with bread. We stayed for two nights and had a good experience.
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Response from Property: Dear guest; Thank you for giving us your opinion. It is fantastic to see that your experience was nice and we hope to see you very soon again! This is your home!Best regards, Cristina Montero (Manager)
Guest User
Deluxe Double Room
Date of stay: May 2026
Travelling with friends
2 reviews
9.2/10
Great
Posted on Jun 24, 2026
The hotel's location right by Puerta del Sol is incredibly convenient. Our room was very large and spacious. You need a key card to access the upper floors, which adds to the safety. Every evening, simple bread and water are hung on the door, and there's a self-service bar downstairs where you can relax and grab a bite. Overall, a great experience! Highly recommend!
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Guest User
Premium Double Room With Terrace
Date of stay: Apr 2026
Couple
39 reviews
8.0/10
Very good
Posted on Jun 11, 2026
The location is fantastic, right in the heart of Madrid, making shopping super convenient. The terrace is also quite comfortable. The room itself was a bit cramped but reasonably clean, on par with a typical budget hotel in China.
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Guest User
Deluxe Double Room
Date of stay: Mar 2026
Couple
8 reviews
9.5/10
Amazing
Posted on May 6, 2026
Great location super close to Sol station and plaza. Good eco initiatives from the hotel such as small reward for not getting the daily housekeepin
Response from Property: Estimado cliente; Muchas gracias por dejarnos su valoración positiva. Nos alegra ver que su experiencia fue agradable y que apreció nuestra labor para preservar el medioambiente. Esperamos poder recibirle de nuevo muy pronto, ¡aquí tiene su casa!Un cordial saludo, Cristina Montero (Manager)
Guest User
Premium Single Room
Date of stay: Nov 2025
Solo traveller
16 reviews
8.0/10
Very good
Posted on Feb 12, 2026
Average amenities in a good location
Guest User
Deluxe Double Room
Date of stay: Feb 2026
Couple
1 reviews
9.5/10
Amazing
Posted on Mar 8, 2026
Great location, just off Sol square. Very clean. Staff friendly. Free coffee, fruit & biscuits available from the little kitchen area on the lower floor.
Response from Property: Dear guest; Thank you for sharing your opinion.We are pleased to know that your experience was good and you have enjoyed our location, services and friendly staff. We hope to see you again soon!Best regards, Cristina Montero (Manager)
Guest User
Premium Single Room
Date of stay: Jul 2025
Solo traveller
3 reviews
9.5/10
Amazing
Posted on Sep 14, 2025
Great spot if you’re looking for a clean, quiet, central location without frills. The staff were friendly, you could cast to the tv, and there were neat lights in the room. They also have free coffee, snacks, and water in the basement 24/7.
Response from Property: Dear guest; Thank you for sharing your opinion. We are pleased to know that you enjoyed your stay with us, especially thanks to our central location, facilities and staff attention. We hope to see you again soon! Kind regards, Cristina Montero (Manager).
Guest User
Deluxe Double Room
Date of stay: Jan 2026
Family
4 reviews
9.0/10
Great
Posted on Feb 9, 2026
The room was very clean. There was lemonade and fruit in the basement. The staff were also very friendly.
Original TextTranslated by Google
Response from Property: Dear guest; Thank you for giving us your opinion. It is wonderful to know that your experience was good and you have enjoyed our free coffee area. Also our friendly staff. We hope to see you again soon!Best regards, Cristina Montero (Manager)
Guest User
Premium Single Room
Date of stay: Jan 2026
Solo traveller
4 reviews
9.2/10
Great
Posted on Feb 10, 2026
Overall experience: The hotel staff at the front desk were all able to communicate in English, were very friendly, and patiently helped resolve any issues. Check-in is officially at 2 PM, but when I arrived around 10 AM, there happened to be an available room, so the front desk immediately processed my check-in without any extra charge.
Pros:
1️⃣ Great location, about a 3-minute walk from the Sol metro station. It's convenient to walk or take public transport to several famous attractions. Directly opposite the hotel's back door is a small supermarket where you can buy snacks and the like.
2️⃣ Felt very safe. The police station is less than five meters from the hotel's back door, and you can see many police officers in the square during the day.
3️⃣ Every morning, breakfast is hung on the door, which includes a bottle of water and bread. Downstairs, there's 24-hour coffee, fruit, etc. (I didn't try it).
Cons:
1️⃣ Windows couldn't be opened for ventilation, so the room felt quite stuffy.
2️⃣ The mini-fridge in the room occasionally made strange noises, which might startle those who are easily scared.
3️⃣ I booked a single room, and there was no view outside the window. I'm not sure if other rooms are better.
Note: Google Maps directs you to the hotel's back entrance; you'll need to walk around to reach the front entrance.
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Victor Bogoslavets
Premium Single Room
Date of stay: Jan 2026
Booked for others
1 reviews
10/10
Outstanding
Posted on Feb 7, 2026
The hotel was exceptionally good! Better than expected. The location is fantastic as well