Hotel Regina

The room was 270euro per night including breakfast but there was no view at all, I was at the end of corridor facing the back of building wall. The shower was clogged, the platform was stuck with water. There were 2 sets of elevators and my room was at the back. After breakfast, the door card didn’t work so I went down to lobby and replaced with a new one, and when turned my back I heard the reception short hair lady said “ the ******* xxxxx” I didn’t react n headed up to the room and the door card didn’t work AGAIN! so I went down to the lobby twice. Thats not the standard of a decent hotel. Breakfast was the best I had in Spain but disappointed they served tap water while there were many juice, confirmed by the waitress because I tasted the difference. When I checked out, the same reception said they have to check if I used the snacks and asked if I could give them 5 mins. Gosh, my uber driver arrived n their elevators took ages to go down. I explained I didn’t use anything and he insisted if they could go check, of course I didn’t bother. It’s NOT my responsibility to wait and why didn’t they put every snacks and drinks inside a sensored fridge?! The overall experience felt discriminated. The only advantage of this hotel is opposite to Hermes.