City of Dreams - Nüwa Macau

A new, clean, and very pleasant hotel. Excellent location and very friendly staff. We stayed in both a Premier room and a standard room – the rooms are beautiful and stylish, and the views are incredible! The most beautiful water show in City of Dreams is within walking distance.

This was my first time staying at a hotel in Macau, and the experience far exceeded any hotel I've stayed at in Hong Kong for the same price. The room and hotel facilities were great, and the service and attention to detail were perfect. Many thanks to our butler Jason and all the hotel staff for their hospitality.

I had to travel for work unexpectedly and chose this hotel. It was a great pick! The mini-bar snacks and complimentary drinks were excellent.

The overall hotel experience was superb. Check-in was efficient, and the front desk staff were friendly, patient, and provided meticulous service. The room was spotlessly clean and tidy, with soft and comfortable bedding that ensured a great night's sleep. The bathroom was dry and odor-free, and all toiletries were well-stocked. The room had good natural light and ventilation, with fully functional amenities. The soundproofing was also effective, leading to a very peaceful stay. The location is convenient for getting around, with plenty of dining and shopping options nearby. The housekeeping staff were attentive, and the common areas were elegant and clean. The value for money exceeded expectations. This hotel is perfect for both business trips and leisure travel, and I will definitely prioritize it for my next trip. Highly recommended!

I've stayed at this hotel several times, and each visit has been thoroughly satisfying. The facilities, service quality, and food are consistently excellent, always leaving us with a great impression. The hotel's concierge team starts assisting even before check-in, proactively inquiring about our needs and paying incredible attention to detail. Jeffrey, Yvonne, Lynn, and Kurt, in particular, provide outstanding and thoughtful service. I'll definitely choose Hotel Eclat again next time! [smiley face]

This hotel boasts an excellent location at City of Dreams, directly opposite The Venetian. Our suite offered unparalleled views, allowing us to enjoy the sunset during the day and the illuminated Eiffel Tower at night. The hotel's decor features a new Chinese-style design, which is incredibly elegant. The facilities are very new, and the service is exceptionally attentive! I will definitely be back!

An impeccable hotel, from the service to the breakfast and facilities – truly five-star plus.

The hotel's hygiene was excellent, and the service was warm and attentive. The facilities were also very comprehensive, making us feel right at home. The bed linen was incredibly comfortable and skin-friendly. The mini-bar snacks and complimentary drinks were a nice touch and very well arranged.

Staying at The Upper House for our wedding anniversary for the third year in a row is the best endorsement, and we'll definitely be back next year. A huge thank you to Mr. Li Kang-le! After realizing I had accidentally picked up someone else's identical luggage at the airport, he continuously comforted me, telling me not to worry and to trust that they would absolutely help me find and exchange it. He also arranged for the concierge to give me real-time updates, and my suitcase was returned very quickly. I'm incredibly grateful. I love The Upper House not only for its excellent location – quiet yet central – but primarily because all the staff are so genuinely kind and truly want to provide exceptional service. This has been my consistent experience over the three years I've stayed here. I hope The Upper House continues to thrive and maintains this level of excellence.