Amrath Hotel DuCasque

I loved the hotel and we got the room that faced the Christmas market which was a bonus. The breakfast was great (although a bit pricey but very convenient) and my favourite was the lift. I really can't fault anything. It is extremely central and while we didn't really explore the area, it was really nice to be in the centre. The room was spacious, large TV, large bathroom, we had the balcony as well. The Receptionists were very helpful with booking the taxis for us and phoning up when one was a bit late. I would definitely recommend this hotel and would also return if I travelled here again.

Really good manager, nice room, tasty beeakfast. Situated in the middle of Maastricht, old beautiful building with a lot of history.

We paid approximately £250 for one night, all there advertising leads you to believe you will have a room overlooking the square, definitely not the case when you arrive. We arrived after check in time to be told our room would not be ready for another half hour, i said that’s fine as our room overlooks the square, we do not have any rooms that overlooks the square, I challenged him, again he said the same but louder, he then said I will now give you another room with a upgrade, the room was no better that you would get in the Uk from travel lodge for £50 a night. The room we had was on the 4th floor and later when we returned to it the keycard would not work so I went down and had it recharged but that didn’t work so went down again and was give two further cards and neither worked so my wife went down this time and we managed to get in. Later my wife required a Uk adapter so I went down and asked if they had a loan one, no came the reply but I will sell you one for €10, with no choice I had to pay the £10. The bed was ok and the room was clean. Would I stay here again, NO

Second time staying at this hotel…fantastic location. Love the quirkiness of this place, staff are fantastic, wouldn’t hesitate to stay again.

Everything was lovely. The concierge was helpful and the location convenient.

There was No toilet Brust this was unique

Centre nearby. Lots of shops, restaurants and terrases. Good vibe.

the elevator was broken for days, not very pleasant. Staff helped us to move us from the 4th floor to the 1st. overall pleasant hotel

Amazing location and accessibility to everything. Convenient, well maintained and helpful staff. We had a few issues with our room upon checkin, but the staff was very accommodating, understanding and helpful in finding a solution and made several extremely generous gestures for making up the inconvenience. VERY impressed with the unexpected customer service beyond call and duty! Also great suggestions from the friendly multi-lingual (impressive!) night manager regarding dining and sightseeing tips! Highly recommend and we will definitely return!