Hotels near Chocodiva, Casablanca

I've not been having the best luck with hotels in Morocco - my recent experience at Atlas Orient in Oujda brought to mind one of the great questions, who (was rating that wretched place highly in the 21st century)? My experience at Ibis Abdelmoumen brings to mind another, HOW THO? Like how is this one of the best rated hotels in Casablanca and what does this say for the competition? Let's start with getting in. I 'checked in' online and the email I received boldly stated that my cards would be waiting for me at 12pm. Yo Ibis, maybe be a bit more modest in your aims yeah? 20 plus minutes later after an exhausting journey me and my new closest friend in Morocco (judged by time spent together), the front desk clerk are still finishing off some kind of process (I was just standing there). Needless to say, having stayed at hotels around the world this was longer than all other check Ind by an order of magnitude. Not only this, but my new closest friend tried to charge me the whole price of the stay despite me already paying a deposit - et tu, front desk guy?? (Luckily I wasn't so jetlagged to not notice). At least after such an exhaustive process he endured I got a decent room...oh wait, the toilet was broken and was continuously flushing - which we could hear from the hallway approaching the room. I guess if we'd spent another 20 minutes at the desk they might've caught it. Also these rooms are noisy bruh (Niagara toilets aside), like for real. We were on the 10th and then 8th floor with the window closed and there were so many car honks that you'd think Morocco had just won the World Cup (they hadn't). If 'urban chaos' sounds like your kind of audioscape get down to Ibis Abdelmoumen - just be sure to calculate in to your stay time to spend at the front desk.

Checked in last 5th to 7th sept... i must say this place really suprised me alot..was given this room on the 3rd flr 326..loved how friendly everyone was there..the view from our room was crazy.. the location for our hotel was jusg nice easy walking distance ..shopping and good food

This is honestly the worst hotel that I have ever stayed at, the rooms are dirty, the beds are filthy and the bathroom had an uncomfortable odor. The staff are rude and we were told at night that we had to switch rooms, they refused to tell us why. If you plan on communicating in English with the staff, you need to consider another hotel as they don't have the necessary language skills to communicate in English. I also wanted to make a complaint about a member of the staff for the way I was treated and he refused to give me his name. The only positive about this hotel is it's decent location, however, there are several other hotels really close by to consider and I wish that I had picked another one. A few tips for you guys that still decide to book this hotel despite all of the above is to not use the taxis in front of the hotel as they try their very best to rip you off, there are more taxis around the corner by the Casa Port train station, use those instead. If you are able to skip the hotel breakfast, you should do so, the selection is poor and the food tastes really bland, they also water down the juice. There are some nicer places to have breakfast around the corner at the Casa Port train station.

When I arrived at the hotel I was met at my taxi from the hotel porter, Abdeljalil. He kindly took my baggage and walked with me to reception where Youssef politely and professionally greeted me at reception quickly checked me in and welcomed me to the hotel. I made my way to the room where I have found a clean, well ventilated and modern room with plenty of space for a family, though also an awesome covetable desk that I love the design of. There is a beautiful view from the window over the entire city and many staff members on hand, happily able to provide any assistance needed. While only I have interacted with these two particular staff members, I have seen other guests interact with staff in the bar, restaurant and guest services, where staff appear to take pride and happiness in serving guests to an exceptionally high standard. I also ran in to some other guests who frequently stay at this hotel due to the great experiences in the past. While it is only a four star hotel, compared to the five stars in the city, the hotel is in a beautiful location and having stayed at other five star properties, this hotel actually provides a better level of service over many of the more expensive hotels nearby. The room is great to sleep in and work from, with staff members able to assist guests in obtaining services outside of the hotel with established and trusted partners such as local spas or driving services. For the price paid, I would happily stay here again and recommend it to any other guests. A beautiful hotel, very well managed and perfect for the majority of guest visits.

Best staff ever!! I was walking in the street with my husband and a guy who’s a bartender at the hotel recognized us and showed us around. It was such a nice gesture from him because he really didn’t see to do this but he took the time to stop and show us some of the real places in Casablanca. Aside from the great ppl working there, the hotel was lovely and the beds were extra comfortable. I would go back if I have to stay in Casablanca!

Nice art deco elements in the architecture. The front desk generously let us check in at noon; a big plus after a long flight and the trip from the airport to the hotel. Good location within walking distance of the central market and the port. Discotheques, tramway and roundabout nearby cause a noisy environment until midnight. The flies flying in the entrance leaves a very bad impression. The bedding is acceptable but the bench cushions and decorative blankets are very dirty. The king bed is actually two double beds pushed together. The shower tends to leak water everywhere. We are told that the water is drinkable but the taste of chlorine is very strong. The price at 385 MAD was in line with what we received

This hotel is deceptive. The ground floor and lobby is quite nice but the other floors and the rooms are not. The beds were clean and comfortable, the room was decent, and the shower was nice. I did see what looked like a blood stain on the bathroom wall though. The breakfast was good and had eggs, sausage, beans, sweet and other bread and rolls, coffee, hot chocolate, orange juice, chicken, slices, and cheese available. It's located right on a tram line and taxis are going by so the time, yet it's a relatively quiet street. That's the good news, now for the bad. Most of the electrical outlets in the room did not work. The rooms let in all the noise from the hallway and you can hear phones ringing etc. the elevator buttons on each floor don't always work to summon the elevator. There is no safe in the room, and I felt like we needed one. The wifi stopped working often and was quite slow at times. The tap water is not drinkable. The orange juice at the buffet breakfast tasted a bit like Tang. Although cheap, I don't know that it was worth the price.

I stayed this hotel as paid by a conference organizer. I did not pay myself and so my review might be biased. This hotel is one of the three hotels owned by the company running Companile Hotel which is located around the corner. The room I stayed is small but clean. There is a small desk and well air conditioned. What was missing to me was some coffee / tea with an electric kettle. But they were not needed this time because I was out of the room for almost all days during my 2-day stay. The shower’s water pressure and temperature could have been better but I guess some people don’t mind. The breakfast was decent and I wouldn’t mind staying again if it’s a day or two.

Positive: While we were waiting for our room to be ready, we were served with complementary fresh juice, and later on with Moroccan tea. The location is great because it is right next to a mall, so you have a lot of options to eat, shop and also an option for currency exchange. Taxis were readily available from the front of the hotel. It is also close to the train station, Casa Voyageurs. After we complained about the breakfast on our second day, the next day breakfast was good and back to normal. We could leave the luggage at the hotel on our checkout day. Staff was friendly and cooperative throughout our stay. Special shout out goes to Ummaimah, Mariam, Fahad and Reeta. They also offered us complementary tea after we checked out and while we waited in the lobby. Negative: We had to wait 10-12 minutes before our room was ready, and this was already within the check-in timings (we arrived around 15:40). I would expect the room to be ready when I arrive. The breakfast experience at the second day was bad because we had to wait 20-25 minutes before we could eat anything as everything was finished (we arrived for breakfast at 09:45). Kitchen staff was either very less or too slow to meet the requirements of the guests, which were not many when we arrived. Whenever we made a request, it was entertained, but we had to chase them for it. Toiletries were below average.

The room condition and restaurant are all satisfactory. Located outside the city and there are many companies nearby, so it's a good place to stay for business trips. However, my room did not have a refrigerator or coffee pot ...