Route De Sebta Tetouan, M'diq, Tanger-Tetouan-Al Hoceima 93200, MoroccoSee Hotel Details
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Reviews from Real Guests
9.2/10
Great
51 reviews
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Verified reviews
Location9.4
Amenities9.2
Service9.1
Cleanliness9.1
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All reviews(51)
Positive reviews(26)
Reviews with photos/video(8)
Awesome stay(6)
Awesome rooms(6)
Delicious breakfast(6)
Great service(6)
Loved the view(5)
Awesome amenities(3)
Negative reviews(1)
Anton from Moscow
Luxury Room, 1 King-Size Bed, Pool View, Private Terrace
Date of stay: May 2025
Couple
17 reviews
9.0/10
Great
Posted on Jun 25, 2025
Very nice hotel at beautiful Tamuda Bay. The room is spacious, equipped with everything you can expect of a hotel of this class. The staff is welcoming. Breakfast is good, many choices of pastry, meat, fruits, juices, local dishes, too. The pool isn't huge and mostly occupied by families with kids, but it has beach chairs and umbrellas, as well as the beach itself. Although it's not 100% private, the hotel has its own slice of shore where the beach chairs are located (free for guests). The beach is neighboring the Royal Palace which is not allowed for visiting — including its stretch of the beach. But this makes the hotel beach the last available and a deadend in a way, this is why it's not crowded at all comparing with the city beach. The beach itself is nice, covered with seashell debris, the sea bottom is sand, and the entrance is easy and sloppy. The city is within 15 minutes walking.
All in all, everything is perfect but there is one huge BUT. Every single night there was a party going on in the hotel courtyard. We stayed there for five nights, and every night the party ended between 23:30 and 0:50. We called the reception, but they couldn't do anything. It was unexpected and wasn't mentioned in another reviews. So if you prefer calm places or you're with kids who need to go to bed early, you might consider another options.
Pearl of the North and Majestic place to be and relaxing and calm getting served by everyone and the crew are very friendly and professional.I I’ll definitely come back soon
Response from Property: Dear Guest,Thank you for your positive feedback and for taking the time to share your experience at Sofitel Tamuda Bay Beach & Spa.We’re thrilled to hear that you enjoyed our location and the beautiful beach. We strive to provide a relaxing and memorable setting for our guests, and it's wonderful to know that these aspects contributed to your satisfaction.We look forward to welcoming you back soon for another enjoyable stay.Warm regards,
Guest User
Luxury Room, 1 King-Size Bed, Pool View, Private Terrace
Date of stay: May 2025
Family
10 reviews
10/10
Outstanding
Posted on Jun 10, 2025
The room was very nice, but unfortunately it was on the first floor, so the sea view wasn't fully appreciated. Check-out time was earlier than usual, so be aware of that.
The breakfast was excellent!
The hotel spa was reasonably priced, but very popular; you must book in advance if you want to go. The restaurant's food was consistently good, though a bit pricey, but worth it for the sea view.
The beach had many shellfish, so please be careful to protect them. The sea view was truly magnificent, definitely worth staying for two days!
This hotel is very old for a 5-star.
Many of the staff are unfriendly and unprofessional.
We asked for a crib, but they didn't bring it.
We called several times during the night, and they kept saying they would bring the crib, but there was nothing.
We called before 10 PM and only got it at 1 AM after several calls.
The cleaning lady came at 9 AM, and we were still asleep.
It was truly awful.
I'm disappointed.
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Response from Property: Dear Guest,Thank you for sharing your feedback with us. I am sorry to read that your stay did not fully meet your expectations, and I understand how the situations you described may have caused inconvenience during your visit.Your comments regarding the delivery of the baby cot and the timing of the housekeeping service have been carefully noted. We appreciate you bringing these points to our attention, as it allows us to continuously review and improve the experience we offer to all our guests.We truly value your perspective and hope to have the opportunity to welcome you back, so that we may provide a stay that better reflects the comfort and peace of mind you were looking for.Kind regards,
Guest User
Luxury Room, 1 King-Size Bed, Pool View, Private Terrace
Date of stay: Sep 2024
Couple
26 reviews
9.5/10
Amazing
Posted on Oct 10, 2024
The hotel is very good! Clean, perfect, the sand on the beach is smooth, all the sun loungers have huge soft mattresses, lots of hammocks, all sorts of little sofas to get comfortable. The breakfasts are excellent! There is everything you could want. The food at lunch and dinner is also at a high level, the prices are not cheap, of course, but that is understandable... you are in a hotel. The rooms are spacious, clean, there is a sofa and a swing on the balcony))))) The only downside is that some of the staff (even at the reception) do not understand English, even numbers... it is difficult to find out something if there are any problems.
Original TextTranslated by Google
Response from Property: Thank you for your detailed and positive review! We are delighted to hear that you enjoyed the cleanliness of the hotel, the well-maintained beach, and the comfort of our sun loungers and hammocks. Your kind words about our breakfast and overall dining experience are much appreciated. We strive to provide our guests with the utmost comfort, and it’s wonderful to know that you found our rooms and cozy balconies to your liking.We regret to hear that you encountered difficulties due to the language barrier. Please rest assured that we will address this and work on improving our staff’s English communication skills, especially at reception, to avoid any such issues in the future.We would be thrilled to welcome you back to our hotel and provide you with an even more seamless stay next time.
Guest User
Luxury Twin Room With Sea View
Date of stay: Jan 2025
Family
6 reviews
10/10
Outstanding
Posted on Feb 16, 2025
Excellent stay! No more Turkey for me. Everything was super organized, super breakfast and especially the service.. Really great! Please keep it up Sofitel and don't let it deteriorate. Unfortunately you usually see in Morocco that everything gets worse after the years. But for now really top 10+
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Response from Property: Beste gast,Hartelijk dank voor uw lovende woorden. We zijn zeer verheugd te horen dat u genoten heeft van uw verblijf en onze service. Uw feedback is een grote motivatie voor ons team om de hoge standaarden te behouden. We kijken ernaar uit u in de toekomst weer te verwelkomen.Met vriendelijke groet,Sofitel Tamuda Bay Beach and Spa
Anonymous User
Luxury Room, 1 King-Size Bed, Pool View, Private Terrace
Date of stay: Jan 2024
Family
26 reviews
10/10
Outstanding
Posted on Mar 29, 2024
The location is very good, the Mediterranean Sea is right outside the window, and the beach is great. Highly recommended.
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Response from Property: Dear Guest,Thank you for your wonderful feedback! We are delighted to hear that you enjoyed our prime location, with breathtaking views of the Mediterranean and access to our beautiful beach. It’s always a pleasure to know that our guests find their experience worthwhile and memorable.We hope to welcome you back soon for another relaxing stay. Please don’t hesitate to reach out if there’s anything we can do to make your next visit even more enjoyable!Warm regards,
Guest User
Luxury Room, 1 King-Size Bed, Pool View, Private Terrace
Date of stay: Sep 2024
Family
7 reviews
9.5/10
Amazing
Posted on Oct 9, 2024
Excellent hotel. Wonderful beach, very well-kept territory. Good breakfast.
Original TextTranslated by Google
Response from Property: Thank you for your lovely review! We are delighted to hear that you enjoyed our hotel, the well-maintained grounds, and the wonderful beach. It’s also great to know that you had a good experience with our breakfast.We look forward to welcoming you back and making your next stay just as enjoyable!Best regards,
A team that ensures customer satisfaction. Very pleasant setting, excellent catering service, thank you
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for your kind words! We are thrilled to know that our team contributed to your satisfaction and that you enjoyed our delightful setting and top-notch dining services. Your appreciation means a lot to us and motivates us to continue providing exceptional experiences.We look forward to welcoming you again soon! Should you need any assistance for your next visit, please feel free to reach out.Warm regards,
Hninoushon
Date of stay: Aug 2023
Couple
1 reviews
9.5/10
Amazing
Posted on Sep 16, 2023
Exceptional setting, several swimming pools, direct access to the magnificent Tamuda Bay beach.
Spacious rooms with a magnificent sea view.
Very pleasant and helpful staff.
Response from Property: Dear m28****66880,Thank you for your feedback regarding your recent stay. We are pleased to hear that you appreciated our location and found the bedding comfortable. However, we regret any inconvenience caused by the cleanliness of the linens and the bathroom amenities. Your comments will be noted for our continuous improvement.Best regards,Sofitel Tamuda Bay Beach and Spa