InterContinental Hotels LYON - HOTEL DIEU by IHG

One of the best hotels in Lyon. Stunning interior and exterior such an unexpected surprise. Good location.

The breakfast was very great. The location is ok and they have their own parking area. However there are stairs in my room so I had to carry my luggage up to my space.

The check-in went smoothly until the receptionist told us that we had requested a non-AC room (with the AC to be disconnected during our stay), supposedly based on a note from Trip.com. I told the receptionist that I definitely did not make such a request—especially not in the middle of summer—and asked to see the note from Trip.com. They couldn’t show me the note and instead claimed that, since I was now denying the request, the note had already been removed. We were checked into a non-AC room, and the hotel promised to send a technician to reboot the AC. That never happened. Eventually, we were moved to another room where the AC was already functioning. The whole situation felt suspicious. It seemed like the receptionist was trying their luck by placing us in a non-AC room. What’s even more ironic is that the new room had a welcome note addressed to me, while the non-AC room was completely bare, with no such note. We definitely won’t be coming back. The hotel staff came across as insincere and pretentious.

Excellent location with river views.

Great hotel. Room good size and clean. Location is perfect. Short walk to everywhere!

The best ever place

Beautiful architecture. Great location.