2 Star Hotels in Luxembourg

Positive: Location near the train and bus station, shopping street and center. Bed is OK. Wifi good, but first day and night not available because the router had to be rebooted. (What the man apparently didn't know at the lobby) Cleanliness OK, staff friendly and helpful. TV has many channels. At the outskirts of the street, the hotel has a sixty parking spaces in a closed parking. Negative: room rather small, toilet and shower is common on the gang. View from the room nihil (small indoor path). Foot end bed is still a wooden stick (not really hotel bed). Because of the small size of the room we have been hit several times. Just a little washing box in the room.

Top Hotel, nice Design and set up. Location a bit out but easily accessible via the free public transports. Sadly we booked via Trip.com 2 rooms for 5 people, 2 adults and 3 kids. Booking confirmed for us, but reception refused to allow us check in, since it was against their policy to allow 3 people in a double room. So we had to pay an additional fee for a larger room to get us checked in. The whole holiday excitement got lost over this event…

Cet hôtel ne vaut pas le standing ibis styles. Il vaut à peine un ibis budget, et encore pour en avoir fait, il y a des ibis budget largement au-dessus de celui-ci. On a payé 80€ la nuit sans le petit déjeuner (tarif preferentie carte accor) (13,50€/pers en plus). La chambre (au 5eme): Très petite, avec une lucarne en guise de fenêtre, à plus de 1m70 de hauteur. Très peu de place, le lit est collé au mur, les coussins inconfortables ainsi que le matelas. Peu de place pour mettre une valise. Il fait très chaud et lourd dans la chambre, notre séjour était au 1er avril avec 10°C au plus fort de la journée et de la pluie tout le jour. Une chaleur donc inexpliquée. Impossible de mettre la climatisation qui fait trop de bruit et qui fonctionne à peine. Pas de frigo, pas de coffre, pas de bouteille d'eau habituelle pour le standing ibis styles. Heureusement, il y avait 2 verres, pour quoi faire ... on ne sait pas. La salle de bains : On peut se poser sur les toilettes en même temps qu'on se brosse les dents. Point positif : la douche assez spacieuse L humidité qui en ressort reste au plafond, qui par ailleurs, malgré le rafraîchissement récent de la peinture, commence à faire des cloques et abîmer tout le plafond. Absence de VMC dans la salle de bains, ce qui amène l'humidité dans la chambre et augmente ainsi la chaleur lourde et malsaine. Cette humidité reste la nuit entière. Petit déjeuner : Petit déjeuner à 13,50€ par personne... Quelle honte !! Jus d orange industrielle, mini vienoisseries industrielles quand il y en a encore. Les fruits moisis, du fromage et jambon bas de gamme pour ceux qui aiment le salé. A ce prix là, je fais le même petit déjeuner pour 4 personnes avec des produits de meilleurs qualités. Parking : Attention, ils indiquent qu'ils ont un parking à disposition. Quand on les appelle, ils nous indiquent de ne pas prendre leur parking, à 18€ les 24h, car assez difficile à manœuvrer. Il est préférable, selon leurs recommandations, de prendre le parking plaza juste à côté de l hôtel pour 3 -4€ de plus Parking plaza très propre et facile d'accès et de circulation mais à 40€ les 24h. On est loin des 3 - 4€ de plus. A ce prix là, j aurais préféré manœuvrer... Personnel : Un acceuil froid, distant et limite agressif, et le même comportement par la personne en charge du petit déjeuner. Le personnel est habillé en jogging, basket, sweat et tenue inadaptée pour un hôtel, et encore moins, pour un hôtel de ce standing. L'agent d'entretien est très polie et fait ce qu'elle peut avec le peu de moyen qu'elle a. On se demande d'ailleurs où va notre argent Hygiène et environnement : La propreté en chambre et en partie commune laisse à désirer. L ascenseur sent la vieille moquette, du rez de chaussée au 5eme étage, c'est long, très long avec cette odeur. Malgré les travaux annoncés, on remarque tout de même, le manque de volonté de l'équipe tant au niveau décoration qui n'a aucun sens et thème dans l'ensemble de l hôtel. Manque de goût, hôtel

First, the not-so-good. There was one staff member at the front desk who was less-than-friendly. There is no shower curtain, which renders it impossible to keep the bathroom floor dry. The toilet bowl is very low. There are lots of wasps near the breakfast area. The pillow was super flat. What I loved: the location - super close to downtown Luxembourg City. The breakfast offered a good variety of fresh and local foods (I did not pay separately for breakfast). The rooms were spacious with lots of electric/USB sockets. There was an air conditioner in the room. The bathroom was spotless and well-lit. Beds were comfortable. I did not hear from anyone else within the hotel, although I stayed at the hotel in August during peak season. The rooms were very clean. Breakfast was at a place with spectacular view.

We were in Luxembourg for a night and for that the Empire Hotel was perfect. We were very friendly and everything was dealt quickly and uncomplicated. The rooms were clean and for a short stay more than sufficient. The breakfast buffet surprised us very much, the choice was lovely and of high quality. Because of the location directly at the main train station or a main road it can naturally become loud, but in the 3rd floor it was perfectly OK. All is accessible by foot and we were on the “P+R Lux Sud” parking with the bus within 15 minutes at the hotel. Thank you for your stay!

Odd, odd place. Can't tell the hotel from the road as its hidden behind a restaurant, which is where you have breakfast, which has no kerb appeal at all, infant could do with a jet wash. Once through the barrier down a cobbled lane you eventually find the reception. Check-in was smooth and reception clean. Room spacious, clean and comes with kettle, fridge, safe and complimentary water. Nicely decorated too. Bed was huge but sadly not a good night's sleep as the pillows are terrible, far too soft and flat, had to ask for extra and still had to fold in half to get any firmness. Staff polite but not over welcoming. Outside areas could do with a spring clean and tidy. Hotel perfectly located for the centre, 5 min walk.

«+» Updated modern stylish hotel. Nice location right next to the Luxembourg main train station. Reasonable rate (I paid $90 per night for my Superior Double Room). My room was big enough and designed nicely. Very big window, a lot of daylight in my room. Very comfortable bed. Super nicely designed bathroom. Big modern all-glass sided shower stall. Very high quality bathroom amenities. New strong hairdryer. Super fast Wi-Fi.   «-» A little unfriendly front desk staff. I did not get a sweet attitude from anybody from the front desk. Small TV. Electric plug situation in my room could be better.

Very good hotel, the location is very close to the train station and the service is very good. But it's too expensive! The local people are too rich. Fortunately, the city is not big and one night is enough to go shopping.

Great small hotel in the middle of the city. If you want the experience of a locally owned, European style hotel, this is a great choice. People running the hotel are very friendly and accommodating. Breakfast was good and has all the expected options but not over the top. There is a life which was very helpful for luggage and people with limited mobility (though stairs into the hotel). Rooms are quite small with no extra space. We were in a double and a triple. Beds were comfortable and everything very clean and tidy. Bathrooms were huge but without amenities such as body lotion, hair conditioner. We had some difficulty communicating directly with the hotel as the only way we could book from the US was through Booking.com and could not find the direct email when plans changed. Would have preferred a direct booking option. That said, everything worked out and we were very happy.

Hotel Vauban is smack bang in the centre of Luxembourg City, opposite the town hall (confusingly called Hotel de Ville!) so location is perfect. It is a small boutique hotel off the main shopping streets. It is a tiny reception but the greeting is very welcoming. The elevator is only accessible by going up some stairs to the first floor so obviously not wheelchair or mobility accessible. The room was recently redecorated and was a decent size for a city centre in an old building. The bed was very comfortable and quite large. There is a spacious wardrobe, a desk and multi language television. The bathroom is a bit dated but was clean. The shower was small but with plenty of hot water and fantastic water pressure. Breakfast is served in the small cafe downstairs beside the reception. It was a table service continental style. Fresh bread roll, ham, cheese, yogurt, croissants, jam and orange juice and various coffees. This is the perfect spot to base yourself while on a visit to the beautiful capital city of the Archduchy. Highly recommended