Waldorf Astoria Lusail, Doha

Waldorf Astoria Lusail, Doha Reviews

Waldorf Astoria Lusail, Doha

Damsa Boulevard Entertainment City, Lusail, QatarView Hotel Details
Waldorf Astoria Lusail, Doha
Waldorf Astoria Lusail, DohaWaldorf Astoria Lusail, DohaWaldorf Astoria Lusail, Doha
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Waldorf Astoria Lusail, Doha Guest Reviews

4.7/5
Amazing
53 reviews
Verified reviews
Location4.7
Amenities4.7
Service4.7
Cleanliness4.7
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All reviews(53)
Positive reviews(52)
Reviews with photos/video(4)
Great service(6)
Negative reviews(1)
sharontt
Deluxe Room with Two Queen Beds
Stayed in Jan 2024
Business travellers
4 reviews
5.0/5
Outstanding
Posted on Feb 21, 2024
Amazing Waldorf property Enjoyed the private beach Nice breakfast Very memorable stay
Response from Property: Dear sharonttThank you so much for taking the time to give us your amazing feedback. I am so incredibly overjoyed that you had such an amazing stay with us. I do hope that you have returned since, as it is always a pleasure for us to create memorable moments for you and your family.With Kind Regards,Chris FranzenGeneral Manager
Mohd k. Alkhalifa
Deluxe King Room
Stayed in Jan 2024
Family
1 reviews
5.0/5
Outstanding
Posted on Mar 3, 2024
It was a really great experience and the hotel was beautiful and upscale.
Response from Property: Dear Mohd k. Alkhalifa,Thank you very much for visiting our hotel and for taking the time to give us your feedback. We are very proud of what we have accomplished in this hotel and we are glad to see that you have enjoyed your experience.We hope to welcome you back again soon. With Kind Regards, Chris Franzen General Manager
Anonymous User
Deluxe Room with Two Queen Beds
Stayed in Mar 2024
Couples
145 reviews
5.0/5
Outstanding
Posted on Mar 9, 2024
The hotel is in a great location, has a private beach, the rooms are clean and tidy, the hotel has free parking, the hotel has beautiful night views, the buffet breakfast has a wide variety and tastes good, the Chinese beauty working at the hotel front desk is attentive and hospitable, and she personally delivers local specialties to us in the evening ,Thank you beauty
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Response from Property: Dear Valued Guest,Thank you very much for your wonderful review! We are delighted to hear that you enjoyed your stay at our hotel. Blanche at the front desk is truly dedicated to providing attentive and hospitable service to all our guests, and we are thrilled that she could make your stay even more memorable by personally delivering local specialties to you. We will be sure to pass along your kind words to her. We look forward to welcoming you back for another fantastic experience in the future!With Kind RegardsChris Franzen General Manager
chenkai
Deluxe Room with Two Queen Beds
Stayed in Jul 2024
Family
9 reviews
5.0/5
Outstanding
Posted on Jul 28, 2024
Located in Xincheng, with complete facilities and considerate service. The water park is awesome!
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Response from Property: Dear Chenkai, We are incredibly happy to hear that our team members could fill your stay with heart-warming hospitality. It is a pleasure to read that you enjoyed your stay with us. The entire team is looking forward to welcoming you back and do not hesitate to contact us if we can assist you with anything in the meantime.With Kind Regards,Alex WillatsGeneral Manager
Guest User
Deluxe King Room
Stayed in Jan 2024
Solo travellers
13 reviews
5.0/5
Outstanding
Posted on Mar 4, 2024
The facilities are gorgeous. The exclusive beach is also a surprise. The breakfast is particularly delicious. I enjoyed it.
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Response from Property: Dear Guest User,We are delighted to hear that you enjoyed your stay with us! We strive to provide a luxurious experience for our guests, and it's wonderful to know that you found our facilities and exclusive beach to your liking. We take great pride in our breakfast offerings, and we're thrilled that you found them particularly delicious. Thank you for choosing us, and we hope to welcome you back again soon!With Kind RegardsChris FranzenGeneral Manager
sonzi010
Deluxe King Room
Stayed in May 2024
Travel with friends
33 reviews
5.0/5
Outstanding
Posted on May 25, 2024
The hotel is very good in every aspect, except that it is really not convenient to eat, everything else is good
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Response from Property: Dear Sonzi010,We are thrilled to hear that you had such a positive experience during your stay with us, and we are glad that we were able to showcase the light and warmth of hospitality that we are known for. We look forward to having you with us again in the near future.With Kind Regards,Alex WillatsGeneral Manager
Guest User
Deluxe Room with Two Queen Beds and Ocean View
Stayed in Nov 2023
Family
15 reviews
5.0/5
Outstanding
Posted on Nov 27, 2023
great! Families with children must choose this place. There are two outdoor swimming pools and a small water world for children. It is really a hands-free vacation experience! Because the hotel is newly built, I think it looks great everywhere. Some five-star island hotels here also have a musty smell! Everyone, do your homework and make more choices! Facilities: very new Hygiene: very clean first rate service The only drawback is that I feel like I can’t get used to breakfast. On the last day, I brought instant noodles with me.
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Response from Property: Dear Guest User,Thank you for your wonderful review! We're delighted you enjoyed your experience and appreciate your compliments on our facilities and service.We're sorry to hear that breakfast didn't fully meet your expectations. Your feedback is valuable, and we'll certainly take it into consideration as we strive to improve. We hope to have the pleasure of welcoming you back.With Kind Regards,Chris FranzenGeneral Manager
Anonymous User
Deluxe Room with Two Queen Beds
Stayed in Feb 2024
Family
19 reviews
5.0/5
Outstanding
Posted on Feb 18, 2024
I am quite satisfied with the hardware service in all aspects. The only mistake is Ctrip's mistake. The booking picture shows a sea view room, but I was informed on site that it was not a sea view room. The front desk asked me to add 200 Qatari currency.
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Response from Property: Dear Anonymous User,Thank you for sharing your feedback with us. We're thrilled to hear that you found our hardware service to be satisfactory in every aspect. However, we sincerely apologize for any inconvenience caused by the discrepancy between the booking picture showing a sea view room and the actual room provided. We understand the importance of transparency and accuracy in our offerings, and we regret any misunderstanding that occurred. Rest assured, we will review our booking process to ensure that such discrepancies are minimized in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience. If there's anything further we can do to assist you, please don't hesitate to reach out.With Kind RegardsChris Franzen General Manager
Anonymous User
Deluxe King Room
Stayed in Jan 2024
Travel with friends
12 reviews
5.0/5
Outstanding
Posted on Mar 26, 2024
The room is spacious and bright, the bed is comfortable, and the facilities are new! The staff is very professional and friendly, providing me with a great stay experience. Highly recommended! Will continue to choose to stay
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Response from Property: Dear Valued Guest,Thank you for taking the time to share your experience! We're thrilled to hear that you enjoyed your stay with us and that you found our room spacious, bright, and comfortable. It's fantastic to know that you appreciated our new facilities and that our staff's professionalism and friendliness added to your overall experience. We truly value your recommendation and look forward to welcoming you back for many more enjoyable stays in the future!With Kind RegardsWaldorf Astoria LusailDoha
Guest User
Deluxe Room with Two Queen Beds and Ocean View
Stayed in Mar 2024
Travel with friends
8 reviews
5.0/5
Outstanding
Posted on May 10, 2024
Chinese manager Zang is very professional and provides considerate service.
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Response from Property: Dear Guest User,Thank you very much for taking the time to rate and review our hotel. We are delighted to see that you were satisfied with your experience and our outstanding hospitality. Rest assured that we will share your positive feedback with the team, and we look forward to having you with us again in the near future.With Kind Regards,Alex WillatsGeneral Manager
Abdullah Mo
Deluxe King Room
Stayed in Nov 2023
Family
4 reviews
5.0/5
Outstanding
Posted on Nov 24, 2023
Waldorf Hotel The hotel is very clean and the staff are very polite, cheerful and quick to serve Their interaction with children is very excellent
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Response from Property: Dear Abdullah Mo,Thank you for taking the time to share your positive experience! We're delighted to hear that you found our hotel clean and our staff polite, cheerful, and quick to serve. It's especially rewarding to know that our treatment with children met your expectations. We look forward to welcoming you back on your next visit.With Kind RegardsChris FranzenGeneral Manager
Wodeshenghuofangshijiushizheyangjiandan
Deluxe Room with Two Queen Beds
Stayed in Jul 2023
Business travellers
31 reviews
5.0/5
Outstanding
Posted on Aug 23, 2023
very good hotel like it very much
Original TextTranslated by Google
Response from Property: Dear Wodeshenghuofangshij, Thank you for staying at Waldorf Astoria Lusail. Wea appreciate your positive comment and feedback. We look forward to welcome you back again soon. Kind Regards, Chris FranzenGeneral Manager
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 11, 2024
I like this hotel very much. The hotel and all equipment are new. The staff was very polite and friendly. All our request was immediately done. Special thanks to Pradip who helps us with accommodation. Special thanks to Khalid who helps us with reservation all the restorants.
Guest User
Stayed in Oct 2024
Solo travellers
5.0/5
Outstanding
Posted on Oct 9, 2024
Amazing stay in waldorf hotel . Smooth check in and received excellent tour and advice from Mr Jawad duty manager who made our stay memorable in waldorf. We have used the pool facilities which was excellent with amazing sitting area around the beach .
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 7, 2024
Unbelievable place. We will be going back and staying longer. We had suchs good time here. The hotel is in a great location. Staff were amazing. Facilities were good. The food was good. Firstly the staff. Brian, William, Ada (concierge for the apartments, may have his name wrong) Richard in housekeeping. All the staff I'm the spa and just generally everywhere were amazing. So welcoming. Having stayed 5 star in the UK this was better. Our room was beautiful. Pool was amazing. Staff so helpful. Breakfast was nice, i would say I've had better but was still lovely. As I say we will 1000% return next year hopefully for a longer stay.