Hotels near Artinbosco in Lugano

Great hotel!

We stayed here for 1 night whilst travelling from the UK to Italy. Our stay did not start well unfortunately. We arrived in the middle of some roadworks outside the hotel and in the surrounding area. Coupled with the fact that we had a roofbox on our car, reception suggested that we entered the hotel car park via a different entrance rather than the one a short distance from reception on the hotel grounds. The receptionist wasn't very aware of the roadworks and proceeded to vaguely show me on the map how to get to the other car park entrance. It was clear she did not know and actually told me the wrong way! It took me 25 mins to find the correct route to the car park entrance due to the deviations, roadworks and traffic! Not a great start. Next, I arrived at the room that we had been allocated - I had booked a deluxe room (for 3 people through hotels.com) - this was not a deluxe room, although much bigger it was a ground floor apartment with 2 separate bedrooms with no air conditioning and a lounge a couple of short corridors away from the bedrooms which did have air conditioning! Bearing in mind the daytime temperatures at the time were 33-34 degrees, we were not going to have a good night sleep! Back to reception to complain, initially saying that they did not have any other rooms left however they did eventually offer us a deluxe room with air conditioning that fed nicely into the main bedroom - that is all we wanted and what I had actually booked! They set up a third bed in the room for my daughter, problem solved! Location was very good with excellent views of the lake, a 10-15 mins walk into the centre which was fine for us. Buffet breakfast was excellent, we chose to sit outside on a lovely terrace with lake views. Service was very good. We then used the outside pool facilities and loungers until mid afternoon - again all excellent, clean, lovely pool, and when we left, we were sad that we could only stay for 1 night! In the end the room problems were resolved, the morning receptionists providing us with a free drink in the bar for the inconveniences caused however it could have been avoided if I had been given the room that I had booked from the start and better training should be given to the receptionists so that they know exactly what instructions to give to clients on how to reach the hotel car park. Would I stay here again? Yes, I would.

Just beside the cable car station. The cable car takes three minutes to the train station. The hotel has a free cable car card. Warm, warm, free drinks and drinks in the lobby. Wangzhong is quiet. The surrounding shopping restaurant is very convenient, a few steps to the lake. Recommended to stay. But I booked a deluxe room, which is larger than a desk, and it is the highest price in several prices. But the ordinary room given by the hotel does not have a desk. I am too lazy to say it. The next price will be booked at the lowest price.

[Suitenhotel Paco Paradiso] (Lugano Station) The hotel is not at Lugano train station, closer to the next stop Paradiso. Out of the train station, you need to push the luggage to go uphill, walk 15-20min, very tiring. The hotel is built on the hillside and on the mountain, so Lobby is on the 2nd floor. And we booked the terrace room, in the PL floor, lawn, recliner, lake view, sunset... After all, it belongs to the Italian-speaking area, so the staff looks more like a passionate Italian. When checking in, there will be a welcoming welcome drink and a coupon to print the name of the occupant. The blonde glasses sister at the front desk will send us to the room and introduce the hotel facilities and opening hours all the way. At the moment of opening the door, I was shocked. The room area is not limited to the 24 square meters marked on the website. It is so big... Once the bedroom is in another room, the living room will be very spacious. The large writing desk is convenient for me to open the computer to process the mail. In the living room, two pull-down children's beds are hidden, which is suitable for a family of four. Slippers, shampoo and hair care kits, hotel amenities. The automatic flushing smart cover is installed in the toilet bowl. Compared to the balcony room upstairs, the room with its own garden terrace feels more like a house, lake view, and unobstructed view. Gym, sauna, bar, nightlife, choice. The first 2 items are free. When checking out, in addition to the room fee paid by the ctrip guarantee to the store, an additional tax is required: City tax: 8.8 CHF Tourist tax: 3.4 CHF Inform the front desk, you can call the taxi (Taxi) to the train station at any time. We thought we would send it to the nearest Paradiso train station. No, the driver sent us directly to the more Lugano station, 20min, and went downhill. This hotel (197 CHF/night, excluding breakfast) is more suitable for leisure vacations. Sign up at the hotel front desk for activities: mountain climbing, culture and art. When you leave, go to Foxtown and sweep the goods.

While the overall stay was comfortable the service especially the front desk was disappointing. For starters the reception has a welcome drink which guests can consume when they arrive, however if a guest wants to have it otherwise - they are expressly stopped by the front office staff staring that ‘you can drink only at check- in not otherwise’. Wow! I found that rude and shocking. 0 points on hospitality for that. Late checkout - no flexibility to checkout late even by 30 mins. The front desk staff kept calling us inspite of a request to checkout at 12 noon latest 12.15 pm but no later. If you’re sitting in the lobby waiting to leave for your next meeting after checking out the looks from the staff were as if you’re unwanted. Your stay is over Just Get Out - don’t hover around. Complimentary drinks at the bar - served as if they’re doing us a favour and if you don’t consume the drinks the same as on checking in the front office staff will confirm with bar whether you have indeed consumed the complimentary drinks or not before renewing or issuing a fresh voucher! They don’t trust you and take your word for it! I personally found that offensive.

Not a bad stay at this hotel. Close to all that Lagano has to offer. Lots of shopping and restaurants right behind the hotel and a very nice lake walk to the front of the hotel.The lake is Beautiful anytime but after dark all the houses around the lake light up which is nice. Room 354 offers great views of the lake and has a large bath and separate shower which is great. Breakfast is good and has a selection of meat’s eggs cheeses and pastries along with the usual fair for a buffet breakfast. Parking is a pain although they validate your parking which is good. There is a small area out front of the hotel to unload your bags which makes things easier. Not a bad stay but my only complaint was the beds! boy are they low and uncomfortable.

I stayed only one night as my preferred hotel was fully booked and I was forced into hotel city lugano. I was pleasantly surprised. The staff was the kindest I have ever encountered anywhere in the world. Sure the decor isnt anything to praise and they dont have room service or other basics but it is clean and efficient. I have to say one more time that the staff here is just amazing, every single one of them. I would recommend this hotel.

Very pleasant stay at The View, the view from the room is really beautiful. The staff was very friendly and accommodating. The amenities in the Junior Suite were good, although the many LED lights that could not be turned off at night were annoying.

Review for Hotel Federale Lugano We came to this hotel late one night after missing the last train to Lucerne. Immediately we were welcomed by the warm Guiseppe who graciously accommodated us. He was polite and comforting. The room he left us in was very clean and nice, with a balcony that overlooked the city. Since we are three, Guiseppe even brought in a third bed for us even though we could fit in the large bed in the room. Overall, we were very lucky to find such outstanding service and a fantastic place to sleep. Will come back and highly recommend with its nice view and closeness to the train station!

This could have been a good hotel, albeit quite pricy, but somehow justifiable through its location. But unfortunately I had the WORST ever experience I ever had in any hotel, anywhere. On the good part: Good location in Paradiso, on the promenade, 15 min walk on the promenade to the center of Lugano. Nice lobby, good breakfast and friendly staff (at the breakfast, and partly at the reception). But the good stuff ended here. This stay was part of a multi-city trip with three stays and I simply forgot at check-in time that the booking was actually for lake side-view room. We arrived and completed check-in by 2:30. The lady at the front-desk told us the room is not ready and we need to wait till 3pm. I asked her kindly if she can check with the housekeeping if room is ready, being only 30 min left till 3pm, but she just told ”no, it's not”. Then I asked her to give us a lake or at least lake-side view, but she told that the hotel is fully booked and our room is with pool view. We didn't wanted to wait till the room is ready, so we just left the luggage and got to the city. We returned at the hotel late, by 9:30 - 10pm and when we got to the room (I think 315) we had the unpleasant surprise to see the ugly view from the balcony (construction site or quarry). In the bath the stopper was stuck and the sink quickly filled with dirty water. I called the reception to fix, the lady from check-in came but she told there's no-one in the hotel at this hour to fix, and she left. So I had to put my hands into the sink filled with dirty water and take off the stopper. Then we wanted to turn on the TV which didn't worked. I called the reception again, and someone came, took the remote to change its batteries, but the TV didn't started either. So he told the TV might be broken and they try to fix it the next day. I found finally that the TV was stopped actually from the hardware power button, because the remote power button actually didn't worked. All this added to my frustration, and I finally realized that I actually booked a room with lake-side view, which they didn't gave me. So I went to the reception, showed them the actual reservation confirmation and asked again for the room I paid for, which they told they cannot because everything is full. I asked to change my room the next day as booked, or I'll make an official complain to the Tourist Authority. Few minutes later I got a phone call from the reception, telling me there is a manager available, and if he can come to see the room and talk. I said of course. My mistake! At the door arrived the lady who checked me in, accompanied by a person, who stepped int the room and asked me what is the problem. I started to tell him we are booked for a side-lake view but we didn't it, but he interrupted me and started to raise his voice, telling why I keep complaining! What I don't like about the room? Isn't the furniture new and the walls newly painted? I told I never complained about what he says, I just want to get