Hotel Gloria Inn

Small room and poor breakfast

Terrible, filthy, and utterly unacceptable hotel — a deeply unpleasant experience I wouldn’t wish on anyone. From the moment I arrived exhausted, I found the sheets grimy and heavily stained; the bedding was revolting, so I had to request a room change. Staff then unprofessionally moved my belongings into a different room without my permission, which felt intrusive and disrespectful. Later they lectured me about avoiding lipstick stains on their already soiled linens — insensitive and tone-deaf. The accommodations are shabby, neglected, and poorly maintained, and the complimentary breakfast is bland, sparse, and unappetizing. For the exorbitant price (about $300 per night), the value is abysmal and the service is incompetent. Do yourself a favor and avoid this run-down, overpriced, mismanaged place. Not recommended.

Friendly and helpful staff Friendly and helpful staff. WiFi access is bad. My bed sheets were not changed daily.

Strange Strange experience- I had a little change in plan and communicated this upfront via email which was also confirmed via email by the hotel. Upon arrival I was told I have to pay the overall reservation no matter what. After refusing the hotel created a big mess, didn’t allow our car to leave and we had to leave our driver with the car there. Situation took a full day to resolve involving police etc. apart from this the room was not to the standard. Lamps and phone weren’t working, AC I didn’t check as it wasn’t necessary the time I was in DRC. At the breakfast they were unorganized and you had to ask for everything: including a bole, fork, knife, plate etc. one day I received a still wet towel which was dirty - obviously from another guest. This is impossible and should never happen! Stay away from this hotel! It is a clear no go.

I won't recommend. It is expensive but not clean The carpet was dirty. The Ac is not working. Food is very bad

Great