Nengchixiangfeidezhu
October 2, 2023
The room and hardware facilities are pretty good, and the price is honestly very affordable during the National Day holiday. . . The worst part is the lack of service and service awareness. . .
First, I booked 2 rooms, and one of them didn’t have slippers. I called and asked for them to be brought to me, and then he directly ordered me to look for them in the cupboard for a long time. Don’t you know if there are any?
Secondly, there was actually water in the hot water kettle in another room, and then I called and explained that other guests did not use the hot water kettle. . .
Third, I called the front desk and asked for help to deliver 2 bags of jasmine tea. The front desk said there was no jasmine tea, only green tea, and then 2 bags of jasmine tea were directly placed in another room. Do you not provide service? ? Still unwilling to provide service? ?
Fourth, about an hour after leaving the hotel, the hotel front desk called and asked where I put the vertical clothes drying rack at one of the front desks. Does your hotel think I can move the clothes drying rack? ? ? I'm convinced, that's awesome
The best service of your hotel was the uncle in the hotel parking lot on the night of October 1st. He was warm and thoughtful in directing the parking. . . The only service highlight
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