I will start by saying that the staff were very professional kind and attentive, but other than that I was very very disappointed. The room was clean but many broken and missing items/pieces. No clock like you would normally have in a room which no big deal we could use our phone but only thing about that is there were no outlets beside the bed. Only accessible outlets were across the room so checking time when needing to charge your phone or waking in the morning meant getting out of bed walking across the room and checking. The heater/ac unit was awfully noisy and didn’t push out cold air. My husband, going through chemo, gets extremely hot and needs cooler temps, especially at night, to get proper sleep. Then the noise was insane. I understand that they are on a busy ***** but I have stayed in hotels in Chicago and New York that were on busier roads that had less road noise than this location.