Yourleisure
December 30, 2024
My wife and I stayed here 15th to 29th December on a package booked with Jet2. The weather was pretty bad when we arrived with high winds. We were on the top floor in a side sea view room and there was very intrusive noise from the roof, we assume due to the wind. The reception staff were very helpful and arranged a move to a different room, this was apparently a higher category but we weren’t charged. Not entirely sure because it seems Jet2 and the hotel categorise the rooms slightly differently. Anyway, this response seemed typical, staff were very pleasant and helpful all the time, from the people doing the rooms through to the managers. The hotel is very attractive and located pretty much on the sea front, although the shore at this point is rock and pebble, not a beach, but the beaches of Cristianos are only a short walk away. The atrium/foyer area is particularly imposing and attractive. The rooms are good, we found the bed comfortable and slept well, despite the rather noticeable plastic mattress cover. Having to pay for the safe is annoying since it’s just sat there and presumably incurs no cost for the hotel whether it’s used or not. There’s a decent range of entertainment and diversions throughout the day including gym based classes such as yoga. The evening entertainment was also pretty good, often tribute type acts. We were half board and didn’t have the UP! facility. Breakfast was pretty good, something for everyone I would think. The evening meal is also a buffet and not so good. I found the fish and meat being cooked fresh on the griddle was generally unpalatable and sometimes quite unpleasant. I guess providing buffet food for such a large number of people is always going to be problematic but honestly found the standard of the evening meal disappointing for a hotel of this star rating. It’s an adults only hotel and the average age of guests is quite high and quite a few people had disabilities of one sort or another. Quite a few guests were using mobility scooters or walking frames.