This was our first time staying at the Arona Gran , but will definitely not be our last. We enjoyed a wonderful week's holiday at this lovely hotel. Had a pool view room , which also provided us with a fabulous sea view. The room was very comfortable , with a kettle and fridge provided , perfect for having an early morning coffee on your balcony watching the sun begin to rise. Bed was very comfortable and we slept so well. The food was excellent, with a great variety to choose from.We had breakfast outside every morning, which provided beautiful views over the bay.The staff were all extremely nice , and made us feel very welcome. The maids that cleaned the rooms were the happiest team of ladies , they always greeted you with a smile , and our room was cleaned daily. The life guard would remove any towels that were placed on sunbeds prior to 10 am if the people were just reserving beds and not actually down by the pool area. This meant there were always sunbeds available for guests to use , rather than rows of empty beds with towels on them for hours on end .I think more hotels should enforce this rule. There are 3 pools , all of them heated to different temperatures, so something to suit everyone. I enjoyed the daily Aqua aerobics in the pool,the instructors made the sessions really fun and there was lots of laughing to be heard during these sessions. We have just returned home today, and feel rejuvenated after a wonderful wintersun break at the Arona Gran. We can't wait to return.