Whisky Hotel

Service Quality: Guests frequently praised the hotel's friendly and attentive staff, noting their willingness to accommodate requests like early check-in and providing gym passes. The valet service is quick and efficient, contributing to a welcoming atmosphere.(based on 1 review)

Where do I even begin. Great decor and location for sure rooms were cute and a good size but wow customer service absolutely horrific. My boyfriend and I booked this hotel thinking it would be a nice! Adults only and they advertise a decent deposit amount. or so you think! Once we arrived they stated its actually $150 per night for a deposit where as on 3rd party apps they say its $150 flat. Weird. Thankfully they accommodated what they advertise, We were there from Thursday night to Sunday afternoon and not once did we get fresh towels and or fresh bed sheets. I really tired to be lenient and understanding since its a new hotel that just opened. But once the cleaning staff decided to clean only our room at 6pm when we weren't there and we had the do not disturb sign on the door that's when I started feeling uneasy and overall not comfortable being there. I've never stayed at a hotel where I feel uneasy and confused on why they were in there even with the dnd sign on the door. We went down to complain and ask for fresh towels and while waiting for the front desk another woman who was also staying there was complaining about her items in the bathroom being missing! So I did what any person would do once they hear that and looked though my things and noticed my boyfriend was missing some clothes and I was missing jewelry. Once we spoke to a manager about the missing items and they opened an investigation on it they came to the discission to just do absolutely nothing about it! Just told us sorry but were taking the loss on the items and they're backing there thieving staff in the situation AWESOME! So if you want to stay somewhere where they take your things and go into your room even when you have the do not disturb on the room then by all means this place is great! overall will never be returning to this joke of a hotel they put all this money in making the place look nice but not actually seeing who their staff is.