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Latest Reviews for Longnan Hotels

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GUAN'E HOTSPRINGS HOTEL TANCHANG
4.7/5269 Reviews
第一次帶孩子到宕昌來旅遊,來到酒店正下大雨,酒店門口的服務生還是主動的幫忙拿行李,到前台辦手續的時候,向前台提出能不能安排樓層高一點的房間,前台説沒有了,只有3樓的,那相當於就是最低樓層,酒店房間樓層是3-6樓。可桌面上明明放了一堆房卡,就向前台工作人員詢問,回答都訂了。行,拿着行李去房間,3樓過道房間一半還在裝修,推門進去剛好房間在酒店招牌後面,就看酒店幾個大字,後面下樓去找前台提出問題,要求換房間,就問這麼晚了,那麼幾十張房卡是誰訂的,又有房間了安排在6樓,6樓上估計沒住到一半。所以攜程上要註明此豪生非豪生品牌,真的品牌酒店衹要有好房間沒有訂出去,都會主動給客人安排在好的樓層好的位置,還有的會主動升級房間,就是要把好東西展現給大家,讓來店的顧客有最好的體驗,這種先把差的位置先推出去,典型的地攤營銷模式,第二天早餐工作人員自己酒店早餐政策都不懂,明明攜程上寫的1米2-1米5以下的小孩半價,結果收了我們全價,後面看攜程酒店規定找工作人員提出問題,最後説沒有看清楚是小孩,退了全價收半價,總的來説給人感覺酒店管理格局不大,管理層在給員工培訓灌輸酒店理念上還的多向大品牌學習。所以我給酒店的分應該還是很客觀,本來在其它硬件上做的很好,但軟件上沒有跟進拉低了評價分,有一説一,酒店位置和房間面積,包括早餐這些都還不錯,但服務人員的意識感覺在幫助酒店把好東西留到不拿出來,多點營收,其實是在降低顧客的體驗感,沒有滿意的感受那來的回頭客。
Hengyuexiang Hotel, South Fujian
4.8/51441 Reviews
I have been to many places in the country and stayed in many hotels. This hotel made me dissatisfied in many places. The first is about the breakfast coupon. As a 4th or 5th tier city, I spent nearly 400 yuan to open a large bed room, but only gave me a breakfast coupon. I called to consult, and the explanation was also far-fetched. I had to spend another 58 yuan to buy a breakfast coupon. I had no choice but to spend more than 400 yuan to buy the breakfast coupon in order to have a good rest along the way. The second is to drive to the parking lot. Such a high-end hotel should be considered one of the best hotels in Longnan City. When I arrived at the hotel's ground parking lot, there was no parking space, but no one came to direct the parking of the vehicle. I found that the staff was hiding in the corner squatting on the ground and making their own private phone calls, ignoring the existence of the guests. Third, when registering at the main desk, there were clearly 2 windows for registration, and the 2 staff were crowded together, ignoring the existence of other individual guests. When other registered guests impatiently questioned, the staff slowly asked us to line up at another window to check in, and the work efficiency was also very low. I don’t know if it was caused by unskilled business. Fourth, when we bumped into the housekeeping staff on the floor, no one took the initiative to greet the guests. As a high-star, high-end hotel, the hardware conditions are so good, but the software and management should be improved! Finally, I would like to add that the water in the public area on the ground should be cleaned up in time, otherwise the guests would fall and it would be bad for everyone!
Grand Skylight International Hotel LongNan XingChao
4.6/5864 Reviews
I searched and found that it was a newly opened hotel of Grand Skylight chain, and I was very impressed. When I arrived at the lobby, it was tall and grand. The lobby staff and the front desk were very polite and friendly. Then they showed us the room, and I was very satisfied! Every detail of the room was of high quality, so cute, I stayed there immediately! Then I suggested that it should have a little bit of new decoration, and the accompanying beautiful girl immediately asked someone to prepare an air purifier. Everything was good, I would recommend it to my family and friends, and I would definitely choose their brand again next time.

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Property Information for Tourists

Highest PriceS$ 722
Lowest PriceS$ 19
Number of Reviews2,576
Total Properties3
Average Price (Weekdays)S$ 100
Average Price (Weekends)S$ 100