Every time I make a reservation, I search carefully and carefully. This is the first time I complain about the hotel. First of all, in terms of service, I booked 5 twin rooms and wrote to check in at 2 o'clock. I waited until 2 o'clock to get 3 more rooms, and 3 o'clock to give another one. The last one said to send me the room card later. As a result, it was almost 5 pm, and I had to go to the front desk to get it myself, and I didn't take the initiative to analyze and apologize. As if we should be able to wait for his previous guest to leave. The same is true for visiting their Orchid Courtyard. Obviously, they made an appointment to pick up and drop off according to the requirements the day before. Call and ask at the time. Let us come down by ourselves. I don't say how demanding I am, but is this a due service attitude? Very poor hotel service.
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