Rachel Clare D
November 11, 2024
Let me start by saying ironically there is nothing premier about Premier Inn. Starting with the entrance which for someone coming by bus is inconvenient… upon entering the basement entrance, there was nobody to assist. Nobody at reception of the basement. You kind of have to figure things out. I bumped into an elderly couple that couldn’t figure out the entrance. On the plus they did like that they have a 24/7 Costa. The room was clean. However the shower has the fixed shower head, not a detachable one, so in 8 degrees all the best avoiding water on your head. Given they don’t provide shower caps either, it’s a tussle. The heater didn’t work for me… neither did the aircon option so the room didn’t have much ventilation. The walls are thin, and wood of the doors chipping away. While the staff were helpful and helped me store my luggage the next day, I found them more interested in speaking to each other than being hospitable. Would not book here again.