Philbeach Gardens, Kensington and Chelsea, London, United KingdomView Hotel Details
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1 night
Philbeach Gardens Rooms Guest Reviews
3.5/5
35 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.3
Service3.6
Cleanliness3.3
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All reviews(35)
Positive reviews(31)
Reviews with photos/video(2)
Negative reviews(4)
Maria Ilie
Stayed in Oct 2022
Couples
1 reviews
5.0/5
Outstanding
Posted on Oct 17, 2022
A verry smal but cosy room.
The breakfast was delicious.
Close to center.
Guest User
Stayed in Jan 2023
Business travellers
1 reviews
4.5/5
Great
Posted on Jan 31, 2023
Nice modern quiet room and very helpful staff. Check in process really smooth and accommodating. Little kitchen area in room is really useful.
Anonymous User
Stayed in Nov 2022
Solo travellers
48 reviews
4.0/5
Very Good
Posted on Nov 30, 2022
The staff are very helpful and the breakfast was nice. However, there could be some improvements in the housekeeping area, they forgot to put towels and hairdryer in the room, had to go down to the reception to get them.
Emily
Stayed in Nov 2022
Business travellers
1 reviews
2.0/5
Posted on Nov 24, 2022
Checked in for a 2 night stay. Room was ok at first, I then realised there were no towels. Went to reception to be told there are no towels as they have not had the delivery that morning. I could have one hand towel for 2 full size adults. After spending half an hour searching the empty rooms I was given one larger towel and promised towels would arrive the next day. Off I went to work the next morning to return to no more towels. One towel between 2 people for the 2 night stay.
The room was cold at night, one radiator trapped behind the bed giving off hardly any heat. I turned the thermostat on the wall up to the maximum of 30 and the room remained cold for the 3 days i was there.
There was hair in the shower, on the walls and on the floor that was not mine or my partners. No toiletries provided, when I asked at reception he pulled out a box of what appeared to be left over toiletries. All miss match and some used.
The walls in this hotel are so thing you can hear the conversation word for word of the people next door and even opposite.
Generally a horrible smell in the lift and corridors.
The bed was rock hard and only had 2 flat pillows for 2 people.
Didn’t even attempt breakfast in the mornings as everything else had put me off.
Guest User
Stayed in Apr 2022
Couples
1 reviews
2.7/5
Posted on Apr 4, 2022
Abit of a nightmare, turned up to the hotel location and was given my key for a house 5 minutes down the road, arrived and the room was clean however there were numerous stains on the ceiling, which I wouldn’t take notice to normally but the ceilings are very low.
We went out for dinner and arrived back, at 1:30am the fire alarm in the whole building went for about 30 minutes, we tried to call the emergency number provided which just went straight to voicemail.
Again at 8:30 the next the fire alarm sounded, not a great experience atall and the bathroom was very small.
Nwamaka
Stayed in Sep 2022
Solo travellers
2 reviews
2.2/5
Posted on Sep 25, 2022
The room was extremely small and I was given a basement room. It was quite hot.
I definitely won’t be going back.
Guest User
Stayed in Aug 2022
Travel with friends
1 reviews
5.0/5
Outstanding
Posted on Aug 9, 2022
I love this place! So clean and comfy, the little kitchenette is so handy and the location is really good for easy access to both tube and buses! I’ve stayed here twice cause I love it and for the price you can’t really complain. The staff are lovely and always happy to help. Overall a great place to stay when you’re in London!
Danish
Stayed in Aug 2022
Couples
1 reviews
1.0/5
Posted on Aug 7, 2022
Worst hotel stay of my life! Please avoid as it is not worth the price at all.
Hardly a Hotel and feels more like a student accom or hostel. Small rooms but there’s more. We got there and were asked to walk to a different building 5 mins away with all our luggage.
Was not even a heat wave but the room was absolutely boiling hot with not fan.
Then was asked by the receptionist if I could go down and unlock the main door as someone had locked it from the inside.
Please do avoid this hotel, never even a 3 start let alone 4…
Anonymous User
Stayed in Dec 2022
Solo travellers
2 reviews
3.5/5
Posted on Dec 29, 2022
It was good but I think the bed sheets can be more cleaner
Anonymous User
Stayed in Oct 2022
Solo travellers
1 reviews
4.0/5
Very Good
Posted on Nov 1, 2022
Have used this hotel on a number of occasions and it’s been great.
Guest User
Stayed in Jan 2023
Business travellers
6 reviews
4.0/5
Very Good
Posted on Feb 1, 2023
Always great for a place to rest your head.
최근민
Stayed in Jan 2023
Solo travellers
8 reviews
4.2/5
Very Good
Posted on Feb 11, 2023
시내도 가깝고 지하철역도 가깝고도보 가능한 박물관이 있음.
접근성 아주 좋음.
실내 내부는 좁지만 있을건 다있고 깨끗함.
직원도 친절하고 좋음.
재예약 의사 매우 높음.
Translate
Guest User
Stayed in May 2024
Family
5.0/5
Outstanding
Posted on May 30, 2024
We loved our stay and really enjoyed the beautiful room, well equipped facilities, view and neighbourhood. Thanks for the good and quick service via what’s up.
Guest User
Stayed in May 2024
Couples
5.0/5
Outstanding
Posted on May 16, 2024
I loved the room and the building. The location is awesome! Sure I will come back here as soon as possible
Guest User
Stayed in May 2024
Solo travellers
5.0/5
Outstanding
Posted on May 9, 2024
The room was clean and very comfortable. Access to the building and the apartment was albo easy. I recommend this place very much