Montcalm Brewery, London City Reviews

Hotel is excellent, not only on location but all the staff we came across were incredible. We had booked a particular room and unfortunately we were not giving it. We queried this aa the room giving had stairs (duplex suite). The room itself was lovely just unsuitable with person who can't do stairs very well. The duty manager (Renjit, sorry about spelling) was absolutely outstanding in resolving this issue. We were issued a new room (across the street) in the Montcalm Townhouse. The room was fabulous and the service recovery exceeded our expectations. I will definitely return to this hotel. Thank you to all the staff who went above and beyond to make our stay a memorable one.

Claims to be 5*. DEFINITELY not. The rumours outdated and we bought through was full of holes. The location is excellent with the Barbican centre nearby and South London easily accessible by bus or public transport. The breakfast was absolutely superb best thing about it. The so-called executive lounge is not worth the salt it's upon. Highly restrictive service and offerings they need to reconsider this immediately.

Looks like a luxury hotel hotel on the site, but we were staying in a room over the road from the main hotel. I do not feel we had had a 5* stay sadly. The room was so cold initially. They did solve this by bringing a heater, but we were cold for over an hour. The room was very clean and bathroom stunning, but whole room was not luxury or 5*. Empty kitchen area with a couple of bowls and spoons and coffee/tea. We also had a broken nights sleep due to a connecting room being too loud. Not the hotel's fault, but the connection to the rooms and other guests. Breakfast was delicious, but not sure it's worth £24.50 each. Comfortable bed, but being away from main hotel we feel we did not get the 5* luxury experience we were hoping for. We usually book budget hotels but was hoping for more from this stay.

I had amazing stay in that hotel! Highly recommended!

Nice comfortable room. Bathroom nice but a little cold. Service and staff very friendly.

Lovely foyer with complimentary cold drinks and biscuits. Clean room with good quality toiletry products. The bed was very comfortable with a good selection of pillows. Good selection of food at breakfast.1

Location is wise but no elevator in the hotel so have to carry the big luggages in & up especially during check out. Anyway the breakfast area is cute

Nice and clean hotel in an old brewery, rooms are spread across different buildings

A wonderful stay, although I've still yet to have my deposit refunded a week later....

Never stayed in the City before / very quiet clean area / we got an upgrade to a suite All staff so friendly & made us feel special The breakfast was great too Will definitely return

Breakfast could have been better cold food and cold plates

Great location and building atmosphere. Next to Barbican and the City. And easy access to transport. Friendly staff. Maybe gym is a bit small. Suggestion to make the room card for another building accessible to the gym - currently I have to ask staff give me a help every time

There was a lot of dust in room on mirrors desk etc could do with better cleaning. I’d requested a double room in advance but room was setup as twin so had to wait for beds to be pushed together and covered in a single sheet! Was quite annoying after a long day already. Also should at least use a mattress topper when doing this - Would make it a bit more comfortable. Had to go back down and ask for room service menus as nothing provided in room. Tv was also very very dated, needs upgrading to a basic smart tv.

Very nice and classical place love it!