Strand Palace

I had the most hospitable stay which made my first trip to London extremely memorable. The location is perfect for anyone who love to go for musicals. It is near the Covent Garden theatres. The nearby bus stops and Tube have routes to go to many attractions in London. Thanks Abdullah for helping with the check-in process, along with sharing tips for travelling in London. Also grateful to Anthony for helping me with my bags and getting me a cab when I checked out. It's a place that I would love to return to on my next trip to London.

We were in London to see The Lion King and had a room on the 5th floor with lovely views. The Lyceum Theatre is about one minute walk away! Making this hotel the best one to use if you’re going to the theatre too. I’m an ambulatory wheelchair user which means so long as there’s a lift and step free access I can use any room. As we were staying overnight we wouldn’t be showering so I didn’t need an accessible bathroom. (Don’t worry, there are accessible rooms to use should that be your requirement.) The room and bedding were clean. The complimentary mini bar was a nice touch! As was the slippers and robes. The only negative was that we’d booked for 3 people but the room only catered for two. Teo robes, 2 pairs of slippers. Two waters, 2 colas, no bedding and pillows for the fold out bed that the 3rd person would be using. I did check the wardrobe where you’d usually find the extra bedding but there wasn’t any in there. I did use the in room telephone to call reception and they sent a duvet up but no pillow. By now we were too exhausted to be calling back and just made do with what we had. My wrap folded, made for a makeshift comforter on one of the very firm sofa cushions.. Overall we had a really good time. The TWO refillable water bottles were and water stations within the hotel were excellent! Oh and we had pizza and fries from room service Excellent quality food! All staff I spoke to were polite and efficient! Very much recommended! (The photo shows where I plugged in my Quickie Q500m to charge overnight. And my boys enjoying the chocolate, fudge and biscuits!)

We booked this hotel due to its proximity to the theatre we were going to. It wasn’t the best time due to the thousands of protestors and the FA Cup Final but from inside the hotel you wouldn’t know anything was going on outside. The protestors were literally walking straight past as we arrived. The staff were all happily getting on with their work making us as comfortable as possible. We upgraded our room and it was already ready. We were very happy with all the complimentary tea/coffee and biscuits. Everything we needed was there including hairdryer, ironing board and iron. Inside the room and all around the hotel was impeccably clean and all the staff were extremely helpful and smiley! Our friend has a mobility scooter and again the hotel was very accommodating especially in the restaurant. You would be very surprised how many hotels are not equipped nor have suitable awareness of someone’s needs in this situation. Will definitely return to The Strand Palace

Brilliant Hotel, from service to location all prefect!! Food was amazing and cocktail bar served amazing drinks Love the refill water bottles for guests. Great stay and will be back!

Enjoyed an excellent stay. Room was clean and had everything I needed (except slippers) — chocolate gift and eco-friendly water bottles. Buffet breakfast was varied, tasty, and well stocked. Staff were all friendly and helpful. Great location — walking distance to “theatreland,” Covent Garden (closest Tube station), Westminster (Big Ben & Houses of Parliament), and even the British Museum (about 25 minutes) — surrounded by bars and restaurants.