20 Lavington St, Southwark, London, Greater London SE1 0NZ, United KingdomSee Hotel Details
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1 night
Reviews from Real Guests
8.4/10
Very good
136 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location8.5
Amenities7.9
Service8.3
Cleanliness8.7
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All reviews(136)
Positive reviews(35)
Reviews with photos/video(6)
Great location(13)
Clean and tidy(9)
Friendly host(8)
Awesome stay(6)
Convenient location(5)
Negative reviews(1)
Liaoliaojiang
King Room
Date of stay: Nov 2025
Couple
1 reviews
10/10
Outstanding
Posted on Jan 25, 2026
The room was very clean and the bed was comfortable. The breakfast spread was also excellent. It's really close to the Tower of London and London Bridge, making transportation super convenient. There's a bus stop right downstairs, and a delicious Japanese restaurant nearby.
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Guest User
King Room
Date of stay: Mar 2026
Travelling with friends
1 reviews
6.5/10
Posted on Apr 12, 2026
Hotel its self lovely, only downside, no tea / coffee making facilities in the room, so needed to pay extra & have yo leave the room, after a busy day out.
When all we wanted to do, was relax in our room & be able to make our own drinks at no extra cost.
Shirley
King Room
Date of stay: Jan 2026
Other
10 reviews
10/10
Outstanding
Posted on Mar 2, 2026
Super close to Tate Modern, an excellent location that's convenient for getting around everywhere.
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Guest User
King Room-High Floor
Date of stay: Dec 2025
Business traveller
1 reviews
10/10
Outstanding
Posted on Mar 7, 2026
Hotel service was excellent. We asked for hot water and they kindly provided it at the bar. Everyone was very friendly and the room was exceptionally clean.
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Guest User
King Room-High Floor
Date of stay: Dec 2025
Couple
5 reviews
10/10
Outstanding
Posted on Mar 2, 2026
Perfect location, Super friendly staff, clean rooms, and the rooms exceptionally well priced
DaveHaigh
King Room
Date of stay: Aug 2025
Business traveller
3 reviews
10/10
Outstanding
Posted on Sep 26, 2025
Lovely hotel in the perfect location for the seminar I was attending nearby. Great facilities and enough choice for breakfast which I'd pre-booked.
Guest User
King Room-High Floor
Date of stay: Nov 2025
Solo traveller
2 reviews
10/10
Outstanding
Posted on Mar 4, 2026
was just great. amazing location, friendly staff, clean room ❤️❤️❤️❤️
Marie F. T
King Room
Date of stay: Aug 2025
Solo traveller
12 reviews
10/10
Outstanding
Posted on Sep 11, 2025
It s not the first time i stayed in Citizen M. The hotel is always chic and modern :)
Guest User
King Room
Date of stay: Jun 2025
Couple
4 reviews
10/10
Outstanding
Posted on Jul 23, 2025
The Location is Great, we never had to take the subway because everything is in walking distance. The staff was very friendly, and the room clean (but on the smaller side)
André De Mesquita
King Room
Date of stay: Sep 2025
Business traveller
34 reviews
10/10
Outstanding
Posted on Oct 22, 2025
Easy check in. Cozy functional rooms. Perfect for business travelers
Traveller Woman
King Room
Date of stay: Apr 2025
Couple
4 reviews
9.5/10
Amazing
Posted on May 26, 2025
We really enjoyed staying there. It is compact but beds long enough for comfortable sleep for my 6ft 2 partner. Good power shower and interesting light settings, very modern. I appreciated the blackout blinds, great feature.
Downstairs is a lovely reception area and nice chill out bar area. I would recommend, especially as everything within London is in walking distance!
H Stefan Bracha
King Room
Date of stay: Feb 2025
Solo traveller
10 reviews
6.0/10
Posted on Apr 24, 2025
I think CitizenM is one of the two or three best hotel chains in Europe. For example, I stayed for the one in Copenhagen for total probably over 30 days in total
This London member of the chain was OK but below average for this hotel chain.
The biggest disappointment was the breakfast probably the most humble of any four-star hotel I’ve been in. And the à la carte menu was even worse.
And it is on the wrong side of the river
 as several other Americans noticed it certainly did not help I feel welcome. For example, two of the staff kept making jokes about America and American tourists  being loud obnoxious and too casually dressed.
yanyancreative
King Room
Date of stay: Nov 2025
Family
14 reviews
9.0/10
Great
Posted on Dec 21, 2025
nice and cozy hotel to stay
Guest User
King Room
Date of stay: Jul 2024
Couple
5 reviews
10/10
Outstanding
Posted on Aug 14, 2024
Everyone was friendly and the breakfast was good!
Guest User
King Room
Date of stay: Aug 2024
Business traveller
7 reviews
8.5/10
Very good
Posted on Sep 17, 2024
I am always a fan of Citizen M. This time staying at the one in Bankside is equally great!