DoubleTree by Hilton London Angel Kings Cross Reviews

Response from Property: Hi JoeThank you for taking the time to share your feedback.We are delighted to hear that you enjoyed the comfort of our air-conditioned rooms, especially during the warmer London weather. We are also pleased that you found our location convenient for exploring the city and getting around easily.We truly appreciate your kind comments and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Kind regards,Brogan Kulup

Response from Property: HiThank you for taking the time to share your feedback with us.We’re pleased to hear that you enjoyed your stay and found the hotel to be a good place to relax. We appreciate your comments regarding the location. While we are a short walk from King’s Cross Station, we’re glad you were able to explore the local area and enjoy the nearby market, which is a lovely feature of the neighbourhood.We hope to have the pleasure of welcoming you back again in the future for another enjoyable stay.Kind regards,Brogan Kulup

Response from Property: HiThank you for taking the time to share your feedback.We’re really pleased to hear you enjoyed your stay with us and that you found the service excellent and breakfast to your liking—especially the freshly prepared hot eggs. It’s also great to know the in-room kettle and our convenient location near Angel and King’s Cross added to your experience.We appreciate your comments regarding travel time into central London as well; our location does offer easy access to multiple transport links, and we hope this was still helpful for your visit.We hope to welcome you back again soon for another enjoyable stay.Kindest regardsBrogan Kulup

Response from Property: HiThank you for taking the time to leave such a wonderful review.We're delighted to hear that you enjoyed your stay with us and that you found your room comfortable and our service to be very good. It's also great to know that our convenient location made it easy for you to explore London, with excellent transport links nearby and attractions such as King's Cross Station and the British Museum within walking distance.We truly appreciate your kind feedback and hope to have the pleasure of welcoming you back again soon.Kind regards,Brogan Kulup

Response from Property: HiThank you very much for taking the time to share such a detailed and thoughtful review.We are delighted to hear that you found the facilities well equipped and your room very clean, and that the amenities provided met your needs comfortably. It’s also wonderful to know that you found our location convenient for exploring London and making use of nearby transport links, as well as enjoying local walks and attractions such as the British Museum.We appreciate your comments regarding the hallway smell on the third floor and the ongoing external roadworks. While we are glad these did not impact your room experience, we will share your feedback with the relevant teams for review. Your notes on in-room amenities and bottled water availability are also appreciated and will be taken into consideration.We are especially pleased that you found our front desk team friendly and that luggage storage and check-in arrangements were smooth for you, as well as that you enjoyed the welcome cookie.Thank you again for your kind words and balanced feedback. We are thrilled to hear you felt your stay offered excellent value for money, and we look forward to welcoming you back again in the future.Kindest regardsBrogan Kulup

Response from Property: HiThank you for sharing your feedback. We are delighted to hear that you had a good experience with us and enjoyed our convenient city-centre location.We are pleased that you found the hotel to be peaceful and appreciated the quiet environment despite being in the heart of the city. Your kind comments are much appreciated, and we hope to welcome you back for another enjoyable stay.Kind RegardsBrogan Kulup

Response from Property: HiThank you for taking the time to share your feedback.We’re glad to hear you appreciated the nearby shops and restaurants, as well as our welcome cookies and breakfast offering.We also appreciate your comments regarding the walking distance from King’s Cross Station. While we are located in the King’s Cross area, we understand that guests arriving with luggage may prefer to use nearby transport options such as bus or taxi for added convenience.Your feedback is valuable and helps us continue to improve the guest experience. We hope to have the opportunity to welcome you back again in the future.Kindest regardsBrogan Kulup

Response from Property: HiThank you for your kind feedback.We’re glad to hear you found our location convenient, with easy access to bus stops and a short walk from King’s Cross Station.We hope to welcome you back again soon.Kindest regardsBrogan Kulup

Response from Property: Hi MaggieThank you so much for your wonderful review!We’re delighted to hear that you enjoyed your stay, especially the spacious room, convenient location, and our facilities. It’s also fantastic to know that our front desk team made such a positive impression—your kind words about their enthusiasm and service will certainly be shared with them.We truly appreciate your recommendation and look forward to welcoming you back again soon!Warm regards,Brogan Kulup

Response from Property: HiThank you very much for your kind feedback. We’re delighted to hear you had a great stay and enjoyed our convenient location close to local pubs and bars. We hope to welcome you back again soonKindest regardsBrogan Kulup

Response from Property: HiThank you for your kind words about your stay at DoubleTree by Hilton London Angel Kings Cross — we are delighted you enjoyed the service, facilities, and bar experience.However, I am truly sorry to hear that the steak sandwich in the lounge did not meet expectations. This is certainly not the standard we aim to deliver, and I will be sharing your feedback with our kitchen team so we can review and improve.We really appreciate you taking the time to share your thoughts, and we hope to have the opportunity to welcome you back for an even better experience in the future.Kindest regardsBrogan Kulup

Response from Property: HiThank you for your kind review.We are delighted to hear that you enjoyed your stay and found everything to be good, including our location, the hotel, and our team.We truly appreciate your feedback and hope to have the pleasure of welcoming you back again in the future.Kind regards,Brogan Kulup

Response from Property: HiThank you very much for taking the time to leave us such a positive review.We are delighted to hear that you enjoyed your stay and that our Front Desk team provided a friendly and welcoming service. It is wonderful to know that you found your room clean, comfortable, and appreciated the air conditioning during your visit.We are also pleased that our location was convenient for accessing local attractions and making the most of your time in London.Thank you again for your kind feedback. We look forward to welcoming you back to DoubleTree by Hilton London Angel Kings Cross for another enjoyable stay.Kind regards,Brogan Kulup

Response from Property: HiThank you for taking the time to share your feedback. We are truly sorry to hear that your experience did not meet your expectations.Please accept our sincere apologies for the issues you encountered with the room service, missing bathroom supplies, and the telephone not working in your room. We understand how frustrating it must have been to have to visit reception in person to request assistance and that the matter was not resolved as quickly as expected.Your comments have been shared with the relevant teams so that we can review our procedures and ensure we provide a more efficient and responsive service for our guests. We appreciate you bringing these matters to our attention.We regret that your stay left you feeling disappointed and hope you may reconsider giving us another opportunity in the future to provide you with the experience you deserve.Kind Regards,Brogan Kulup