Guest User
January 29, 2023
The hotel is located near King's Cross Station, with convenient transportation, but relatively poor security. When we were about to check in at around 6:00 in the evening, we met Xiaoxiao blatantly snatching the backpack at the entrance of the hotel! Although the boss assisted in checking the monitor afterwards, it still couldn't calm the panic in our hearts! After entering the room, we booked a family quadruple room. The room was very small. What's worse: the door lock was broken and couldn't be locked. Although there was an electronic lock on the door, it still made people feel very unsafe! Even if we are willing to increase the fee to change the room, they do not agree, the reason is that we have already entered, and his room can no longer be sold to others! Although the boss showed his sincerity to help explain the various possibilities and tried to convince us that everything was okay from his point of view, we could barely cooperate and endure for one night! It was a very unpleasant experience and we would not recommend anyone to choose this hotel
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