Lockport Hotels & Accommodations

My husband is traveling across the U.S. for business. I reserved a room on the Red Roof Inn Chicago Joliet website. They offered a Red Hot Deal rate and I reserved that for him, as he would be arriving late and would only be staying the one night. The Hotel website states they are 100% Smoke Free. That is a lie. I called ahead after making the reservation and informed the front desk man that my husband would be arriving between 10:30 p.m. and 11:00 p.m. and to please not give his room away. The man stated he would be there at that time and would make note of it. When I spoke again to my husband this morning, he stated that he arrived at 11:00 p.m. and that when he entered his room, it reaked of cigarette smoke and was filthy. He said he asked the man at the front desk if his was not supposed to be a smoke-free room and the man agreed, but said that was all they had available right then. So, my husband, being tired from a long day of driving, went back to the room. He said that the thermostat didn't work in the room and that he tossed and turned but that by 2:30 the heat in the room and the fact that the mattress and bed sheets reached of smoke, he just couldn't take it any more. My husband has a smoke allergy, so this just compounded the problem for him. He gathered his things, approached the front desk at 2:30 in the morning and there was no one around. He left. When we spoke this morning, and told me what had happened, I told him I'd contact them for a refund. After waiting on hold, and speaking with the front desk in Joliet, they patched me through to Guest Relations and they are requiring my husband to call in before they'll issue us a refund, which he will do, but he'll have to make a stop on his trip to do so. I chose this location for my husband because of the great 4/5 reviews on Trip Advisor. Please be aware that this location is not 100% Smoke Free as advertised, is filthy, the Red Hot Deal means you get a smoker room (even though your statement will say Smoke Free) and that they will hassle you over a return - $53.23 with tax.

Stayed at this location prior to renovation, hotel has been completely transformed. Staff was polite and helpful, would recommend to anyone looking for a budget friendly hotel option in Joliet illinois.

A beautiful & well cared for hotel! Staff was amazing the entire stay! Remembered my name and room number when using guest resources! Definitely looking forward to coming back!!

Great.

Excellent service very clean

We stayed here for a spring break getaway combined with a dance competition. We had a room next door to friends we were traveling with, so I appreciated that they worked to have us near each other. Beds were comfortable. Breakfast was good (better than many other hotels). The room itself was nice - couch that could be pulled out to a bed - we didn't need the extra bed, but the couch was actually pretty comfy. Lots of shelving/storage since it's considered for extended stay. Full size fridge. Staff was generally very friendly and helpful. The cons - Hilton honors points only accrues at half the rate - I didn't realize this ahead of time and it isn't a problem with the hotel but rather the brand. Disappointing because I really thought this was about to become my preferred hotel within the brand for family travel. We also had some people at the hotel who were smoking **** at the hotel (legal in Illinois) but it stunk and even would travel through vents to other rooms. They did put signs on doors reminding of the non-smoking policy, but it felt like we were going to get charged for smoking when we weren't rather than addressing the issue at the source (and you could narrow down the source by walking through halls!) I assume this isn't a regular issue, so would consider staying here again because the hotel itself was very nice. Especially helpful if you are traveling with family because the rooms are large.

Hotel Management decided the best time to test the Fire Alarm would be before 8am. So, it went off twice before 8am and then continuously from 8:05am to 8:25 am. After contacting the front desk to confirm that it was 'just a test' and not a real emergency, I was told that the company hired to perform the test didn't know how to turn off the alarm. So, what would be your confidence that Hotel Management would be able to protect guests during a real emergency? Never again.

With a stay at Country Inn & Suites by Radisson, Tinley Park, IL in Tinley Park, you'll be near the airport, within a 10-minute drive of Hollywood Casino Amphitheatre and Space Golf. This hotel is 14.5 mi (23.4 km) from Harrah's Casino and 3.8 mi (6.1 km) from Tinley Park Convention Center.Be sure to enjoy recreational amenities including an indoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.Make yourself at home in one of the 99 guestrooms featuring refrigerators and microwaves. 32-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.

When you stay at Baymont by Wyndham Joliet in Joliet, you'll be near the airport, within a 10-minute drive of Harrah's Casino and Route 66 Raceway. This hotel is 2.2 mi (3.6 km) from Complete Family Healthcare and 2.3 mi (3.7 km) from Billie Limacher Bicentennial Park.Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area.A complimentary continental breakfast is served daily from 6:30 AM to 9:30 AM.Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.Make yourself at home in one of the 60 air-conditioned rooms featuring microwaves. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have bathtubs or showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.

With a stay at Fairfield Inn & Suites Joliet North/Plainfield in Joliet, you'll be in a shopping district, within a 15-minute drive of Harrah's Casino and Westfield Louis Joliet Shopping Mall. This hotel is 12 mi (19.3 km) from Route 66 Raceway and 1.8 mi (3 km) from Mistwood Golf Club.Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility.Grab a bite from the snack bar/deli serving guests of Fairfield Inn & Suites Joliet North/Plainfield. A complimentary full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.Stay in one of 63 guestrooms featuring flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers.