It is said to be the first five-star international brand hotel in Liyang area. The location is not good. It is between the city center and Tianmu Lake. However, Liyang is not big. If you drive by yourself, it only takes about ten minutes to go to the city center and Tianmu Lake. It is convenient. The hotel hardware is good, the parent-child room booked is very large, and the two 1.5-meter beds are very good. The front office service is very good. As soon as we entered the door, the lobby manager greeted us and asked us where we booked the room, and took us all the way to the front desk for check-in. But after two days, there are some shortcomings, but I can't complain. The first is the swimming pool, which was actually outsourced. There were many outsiders inside, and the whole locker room smelled bad. The surroundings of the swimming pool were also messy and disorderly, completely inconsistent with the positioning and level of the hotel itself, so I didn't dare to go into the water, and the children went back to the room after playing in the swimming pool for about ten minutes. Second, the service staff in the restaurant are all old aunts, and their attitude really needs to be improved. A guest was complained by the waiter because he didn't know that he didn't use a special spoon to serve purple rice. The two sides had a little bickering, which surprised me. In many hotels, this is the first time that a waiter complains to a customer face to face. In the end, I called the room service and asked for two garbage bags for children's toothbrush. After the applause, the child clamored to take a bath, but he couldn't resist him, so when the room attendant brought me the garbage bags, I was embarrassed and asked her if she could Give me another bath bag, and then she said with a face of reluctance that if you want something, you can agree to it once, and I am very tired from running back and forth. Well, it happened to me to complain about the customer face to face. To sum up, the hardware of the hotel is good. Except for the front office, the services of other departments really need to be greatly improved. The swimming pool is extremely not recommended, which will definitely lower the praise of the hotel
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