Hotels near Ignition Church, Livonia

Enjoyed my stay

the service was good the room was spotless no complaints they didn't have food due to covid but altogether it was still ok I asked service desk if they had paper plates I feel like if you guys are saving money on not serving breakfast buy paper plates so when we order rdd food if we for get them

I stayed there 2 nights and I consider it the worst Marriott experience I've ever had. That's saying a lot since I've been a Marriott Elite member for over 35 years. I requested a top (4th) floor when I made the reservation as I wanted a quiet room. Since I'm 75 with health issues, having a good night's sleep is important to me. My longtime friend (also in her 70's) was along as we were going to visit Greenfield Village and I knew that would require some walking. Unfortunately, I was given a 2nd floor room when I checked in. It was difficult to unload the car as the parking lot was poorly lit unlike two other Marriott properties that were nearby. Walking to the room we had to pass dirty laundry in the hallway. (That wouldn't be picked up until the next day.) It resembled more like a dorm than a hotel. I could tell the hotel looked worn out and was need of an upgrade. It was not the typical Residence Inn that I'm I used to staying at. I later learned that renovations to the hotel had been delayed for several years. At 4:45 am of the first morning, I could hear loud thuds from the room above me. My friend could hear it from the other room too. The noise eventually stopped but resumed later. I went down to the front desk twice to complain about the noise. I was told there were no other rooms available for the second night. Later in the morning we went to Greenfield Village although we could have used more sleep. When we returned in the afternoon, we wanted to get some rest but once again we heard noise from above. I made a return trip to the front desk where I met Andrew. He was very caring and the only hotel employee to apologize for our difficulties. Andrew was able to find a room on the top floor, something no one else could or would do. Although the new room was quiet, there were problems with it. The toilet was leaking so we had put towels down on the floor. It was disgusting especially for my friend. The only problem we had with the first bathroom was that the toilet ran all the time. Also, two of the lights didn't work in the new room. During one of my visits to the front desk, I overheard a guest report that water was leaking from the ceiling of her room. That didn't surprise me. All I wanted was to have a pleasant, restful, and stress-free hotel stay with my friend but Marriott failed us.

Overall, the hotel is clean and well maintained. However When we arrived to check in, our room was not ready until around 3:25 PM which was very disappointing, as we were very tired from driving long hours. During the night, the cleaning guy at the lobby was very noisy, speaking loudly on his phone speaker, while we were trying to relax and have coffee, thus we left the whole lobby for him and went to our rooms.

I had a poor experience at the Sheraton in Novi while staying with a family member to celebrate a belated Christmas as we weren't able to get together around Christmas proper. While I was upgraded to a room on the club lounge floor, the guest room I received was not clean by any definition of clean. There was hair on the desk and desk chair, hair on the toilet, hair under the toilet seat, hair on the wrapped bar of soap and soap dish, stains on the desk, and stains on the face tissue container. The single bathrobe hanging in the closet appeared to have been previously worn and didn't have a cincture. On my reservation I specifically requested only 100% feather pillows. My reservation also requested a bathrobe, slippers, extra pillows and extra towels. I didn't receive any of those things. The four pillows were four polyester down-alternative pillows. Those pillows are horrible. They always feel like someone stuffed cotton balls in a pillowcase. During check-in I noticed a sign at the front desk saying daily housekeeping is not provided, unless specially requested. The major cleanliness issues that I experienced are a direct result of what happens when hotels don't clean rooms and other spaces each and every day. I received zero Marriott Bonvoy elite status recognition. Specifically, I was not offered the choice at check-in of breakfast in the restaurant, an amenity or points. I complained to the general manager, who to his credit acknowledged the lack of cleanliness was unacceptable, fully apologized and took responsibility. To resolve the issue, he offered to comp my stay and ensure that the room was thoroughly cleaned while we were out of the room and off-property at a nearby shopping mall. He also apologized for the lack of Bonvoy recognition and provided the $100 cash compensation that is required by Marriott for not offering guest with platinum or higher Bonvoy status the choice at check-in of breakfast in the restaurant, an amenity or points. When we returned, the room was properly cleaned. The pillows were replaced with feather pillows, although none of the feather pillows had pillow protectors or pillowcase liners. Two clean bathrobes and two pairs of slippers were placed in the closet. The general manager was also kind enough to leave a bottle of wine in the room. My family member was really appreciative of that gesture. Despite the issues, the staff that I encountered throughout the stay were polite, welcoming and hospitable. That aside, there was zero excuse for the cleanliness issues or the lack of attention to what was specified on the reservation The club lounge was open with an average evening offering that included a selection of assorted cheeses, crackers, grapes, fruit and some basic canapés. Besides free nonalcoholic drinks, an honor bar featured cheap house wine ($5 retail bottles of wine) selling for $5 a glass. The club lounge is a nice smaller space. Perfect for relaxing with a drink, if the bar area is bu

We were there for a quick holiday. Fast check in with very pleasant staff. Was given complimentary breakfast and coffee-I assume as an Elite Bonvoy member. Room was large , clean and great view from the 12th floor was beautiful. Easy to get everywhere from this location.

The hotel is right inside the airport, which is very convenient for takeoff, arrival and transfer, and is worth the price. However, the hotel does not provide free breakfast, and you can only dine in or order food at reflection, which is very different from other Marriott hotels. Check-in that night was at 12:00am, and there was no staff at the front desk. I waited for a while before they came out... The room I was assigned was next to the equipment room, and the cleaning staff would disturb my rest when they opened and closed the door in the morning.

The outside of this hotel makes it look quite clean and accommodating however, looks are deceiving. I was booked a room for 2 nights, (not cheap) and was assigned a room at the back of the hotel. The room was not as clean as it should be. The lamp in the corner was broken, there is a distinct lack of accessible plugs for laptops and cell phone. The carpet looked like it needed a good shampoo and the chair by the bed definitely needed an upholstery clean. The bathroom was far from clean with a dirty tissue dispenser, a portable mirror on the vanity was absolutely filthy underneath and the tile calking on the floor was brown with heavy staines. Even the room number on the telephone did not match the actual room number. The room safe was unable to be opened as the previous guest had locked it and left it with their own combination. Don't waste your hard earned money on this place. I decided to only stay the one night.

There is a distance from Detroit, the hotel is not bad in all aspects, recommended

I come to this area every year for a classic car cruise and visit family. This is the closest hotel to my family. I have stayed here in years past and its been average. Nothing special but I don't spend a lot of time there to begin with. This visit the room was overcome with a musty odor. The only way to combat it was to run the A/C very high and keep the bathroom fanning running. After a day in the sun we would come back to this ice box. Without doing that the room smelled and none of the linens would dry. And it was't really that humid out. The Wifi was also very glitchy. These are enough factors that when I return next year I won't be coming back to this Hampton Inn.