Zhaosheng Hotel Reviews

Response from Property: 高山流水，南國泱泱。八桂大地，錦綉山河。壯瑤歌舞，鼓樓迎響。八方客迎來相往，馬鞍魚峯龍臻望。柳江畔，紫荊搖，清風微微，美食飄香。鳴謝貴客選住於此，肯定促好感激萬分。房內飄窗茶台，模糊時辰繁念。一念歡喜茶煙起。遠眺窗外柳江景，一番風趣談笑起。管家親朋貼心，為吾宗旨。願君常來，繁忙停止，温馨起伴，一夕安眠於此。壺城兆笙，必是兆您所選，心安唯家，祝您常樂，萬福順遂。

Response from Property: 兆笙酒店是位於城中區陽光一百商圈，屬於河東CBD地段了，周邊步行可到的有萬達廣場，烏託邦音樂城，市政廣場等，開車的話10分鐘可以到窯埠古鎮，柳州工業博物館，萬象城等，出行交通很方便的。酒店222間客房，寬敞明亮，空間大住的舒服。感謝您對我們的高度認可，到柳州認準兆笙酒店，保證您住的安心，玩得開心。歡迎回來，祝您萬福！

Response from Property: 非常高興從您的留言中得知給您留下如此美好的印象，希望您未來可以繼續關注兆笙酒店，並將以後入住時的更多感受和體驗告訴我們，期待您的再次光臨！祝您萬福！

Response from Property: We are absolutely thrilled to read your wonderful comments about your recent stay! It's fantastic to hear that you enjoyed the comfortable rooms, the attentive staff. Knowing that we contributed to a memorable experience for you is the greatest reward for our team. Your kind words motivate us to keep striving for excellence.

Response from Property: Hey,Thanks for taking the time to share you thoughts about ZhaoSheng Hotel . We're glad to hear you enjoy the view and breakfast, hope you'll come back again soon .

Response from Property: 您的評論，宛如春日裏的第一縷微風，輕柔地拂過我們的心田。恰如《飛鳥集》中所雲:“生如夏花之絢爛，死如秋葉之靜美。”您的讚美，讓我們服務的每一刻都如夏花般絢爛。感恩您的認可，期待與您在兆笙酒店再次邂逅，祝您萬福！

Response from Property: 尊敬的客人您好，兆笙酒店是2019年11月底開業，目前相比商圈同類型的酒店來説，設施設備，房間狀態都是比較嶄新的狀態。您對比一下週邊的酒店就能發現我們的房價還是很有性價比的，並不算高哦。歡迎您再次光臨，祝您萬福！

Response from Property: Dear customer, your review is like a warm ray of light, illuminating our path of service. As the Little Prince says, "What makes the desert beautiful is that somewhere it hides a well." Your praise is that "well" for Zhaosheng Hotel, making our efforts meaningful and precious. Thank you for your recognition, and we look forward to serving you again. Best wishes!

Response from Property: Hello, reply to your follow-up comment: 1. We are informing you that we have a laundry delivery service and you can choose it freely according to your own needs. We hope you don’t imagine too much. 2. Traffic jams, insufficient parking spaces and huge crowds of people are foreseeable in scenic spots across the country on May Day. I think this is the case across the country. If you really don't want to see such scenic spots, it is recommended that you travel during off-peak hours. 3. Zhaosheng Hotel has conducted market research every year since its opening 5 years ago, so we have a very clear positioning ourselves as a business hotel. We are not as high-positioned as you described in your review. If you really need a smart toilet, you can also choose a room type that is equipped with it. 4. You can open any navigation software to check whether it is 5 kilometers from Zhaosheng Hotel to Yaobu ​​Ancient Town and how long it takes to ride an electric bike. When we encountered your feedback that you couldn't find the clothes, did you make any evasive statements? Did you investigate immediately? Did you get back to you after finding out? I believe you know it clearly in your heart whether you found the clothes in the end. But you must say, "Your company didn't tell me about the clothes. We found them ourselves in the laundry room when we wanted to wash them for the second time." In this case, we support your freedom of speech. In addition, we have never said that we blame anyone. We are all guests of the hotel. You are really amazing. You just think that the other party deliberately stole your clothes and insisted on complaining to Ctrip that the hotel was protecting the guest who "stole" your clothes. Do you have any hard evidence? If so, please tell us so that the truth can be revealed. Who is really aggressive? 5. You said you did not ask for a reduction in room rate. So why did you complain to Ctrip and ask for compensation? In the end, out of goodwill, we wanted to compromise and gave you some discounts on the room rate. There is a recording of the call and a modification order from Ctrip, but you did not accept it at first. After checking out, you contacted us through Ctrip and asked for a discount. I don't know if this behavior can be regarded as the "sarcasm" you described. Despite this, we still agreed to your request. We did not expect to get such a result in the end. Dear guest, I would like to explain the feedback in your review to avoid misunderstanding by other guests: 1. The laundry room has dryers, washing machines, laundry detergent and other supplies for guests to use free of charge. It is self-service laundry. If you need professional laundry service, you can contact us to collect the clothes from the housekeeping department and send them back to your room after washing. This requires payment of a certain fee, please understand; 2. After we received your feedback that the clothes were not found, we immediately found through surveillance that other guests had mistakenly taken your clothes. After contacting that guest, he told us that we found that he had taken the wrong clothes and had returned them to the laundry room. Then we notified you to go to the laundry room to retrieve your clothes. Judging from the entire surveillance process, the other guest did not intentionally steal your clothes as you described. Our hotel will not favor anyone or deliberately conceal the truth. The surveillance evidence proves that this was a misunderstanding. Afterwards you also asked the hotel to reduce the room rate. If you own the hotel and encountered this situation, would you be afraid of bad reviews and swallow your anger and waive the room rate? We are sorry for leaving this bad review because we did not meet your request for room rate reduction. 3. Since its opening, Zhaosheng Hotel has been positioned as a mid-range business hotel and built according to four-star standards. You are staying in a superior room. If you need to use a smart toilet, deluxe rooms and suites are equipped. You can also make a reservation according to your needs. There is a room introduction on the reservation interface, or you can call the front desk for consultation. 4. Yaobu ​​Ancient Town is about 2 kilometers away from Zhaosheng Hotel, and the drive takes about ten minutes, which should not be too far. Finally, I would like to explain that our starting point is to solve the problem for the guests as soon as possible. The clothes were lost in the laundry room, and we have the responsibility to assist you in finding them back. In fact, we will investigate the situation as soon as possible, and we can provide relevant evidence to the platform for verification. I hope you can have more understanding and communication, and comment on Zhaosheng Hotel objectively and rationally. May your life be sunny and full of positive energy. I wish you all the best!

Response from Property: 尊敬的賓客：您好！感謝您選擇兆笙酒店，同時感謝您對我們提出的寶貴建議，我們深知這是對我們最大的愛護和幫助，酒店24小時提供服務，不管多晚都會盡心盡力為您效勞。後續工程部逐步排查和解決電視網絡問題，為所有客人提供更加舒適温馨的入住體驗。我們期待着您的再次下榻！祝您萬福！

Response from Property: Dear guest, we are sorry for the unsatisfactory experience you have. The elegant room you booked is about 18 square meters, which has been marked on the room details page. It is relatively small compared to other room types. If you like a larger room, we recommend that you choose a superior king-size room or above. Please forgive us. The air conditioner in the room has a fixed temperature of 21 degrees when it is just turned on. The air conditioner control panel can adjust the temperature and air speed. If you feel hot or cold, you can adjust it to a comfortable temperature and speed up or down the wind speed. At the same time, you can also call the hotel front desk for feedback, and we will help you solve the problem as soon as possible. In addition, the air outlet of the air conditioner has been equipped with a windshield, and the wind will not blow directly to the bed. I express my sincerest apologies for the trouble caused to you, and wish you all the best!

Response from Property: Dear customer, your comments are like a beam of warm light, illuminating the road of our service. As the Little Prince said: "What makes the desert beautiful is that it hides a well somewhere." Your praise is the "well" hidden in Zhaosheng Hotel, making our efforts meaningful and precious. Thank you for your recognition, and look forward to serving you again. Wish you the best!

Response from Property: 尊敬的賓客：人生旅途中的交集，相遇，便是一份意外的驚喜。感謝您選擇下榻兆笙酒店！很開心客官能夠在此度過輕鬆愉快的旅途時光，總控開關門時是連着電動窗簾，但入住後您的床頭有單獨控制窗簾的開關，可根據您的喜好隨時開關窗簾。兆笙酒店如迎着初升的太陽，充滿了朝氣蓬勃的活力，期待下次能夠帶給您更完美的入住體驗，祝您萬福！

Response from Property: 高山流水，南國泱泱。八桂大地，錦綉山河。壯瑤歌舞，鼓樓迎響。八方客迎來相往，馬鞍魚峯龍臻望。柳江畔，紫荊搖，清風微微，美食飄香。鳴謝貴客選住於此，肯定促好感激萬分。房內飄窗茶台，模糊時辰繁念。一念歡喜茶煙起。遠眺窗外柳江景，一番風趣談笑起。管家親朋貼心，為吾宗旨。願君常來，繁忙停止，温馨起伴，一夕安眠於此。壺城兆笙，必是兆您所選，心安唯家，祝您常樂，萬福順遂。