Cais Urban Lodge

Great location and very spacious, but the shower is a bit too dark.

Had a great stay at the Cais Urban Lodge. Perfect location close to all the restaurants and transit. Been travelling a long time and the staff at Cais have the communication over WhatsApp handled perfectly. 5/5 perfect!

So so. Not too clean, toilet a bit broken?! The shower door cannot close tightly so water leakage out. Staff services good, come anytime even we check in late

Great location, just a short walk from the Time Out Market, and Green street which is worth a visit. The room was spacious and the bed was very comfortable. However, it could benefit from additional storage options for clothes and a waste bin. The staff were friendly and welcoming at check-in. It’s also close to Pink Street, which is convenient, but I would recommend avoiding the area at night due to people openly pushing *****.

The location and size of the hotel is ok itself. However the shower and toilet was an afterthought and was shoehorned into the room. Imagine a few panes of thin wood panes put together quickly with no ventilation. The wooden frames were showing visible signs of wear and the shower smelt bad due to the lack of ventilation. Also no daily room cleaning/new towels despite a 4 night stay. No reception desk. Had to wait 30m for someone to pass us the room keys. Not to mention having to wait outside on the street at night until they buzzed us into the front door. In our trip, many other places without reception desk use door lock codes to ensure there are no delays. They should definitely be doing this to save everyone the hassle.

Attentive staff & well-planned, tastefully decorated room of a highly unusual nature. Up scale gourmets & artsies would love to stay here - even if their digs are typically Ritz-Carlton caliber.

The location is perfect for anyone looking to enjoy all of Lisbon. The room was immaculately clean and the staff (Katari) was second to none. When I return for another visit, this place will definitely be my choice of lodging!