Yuegongguan Hotel (the Old Town of Lijiang) Reviews

Don't brag, it's my first time to stay in a hotel with such facilities at this price. The water from the shower head is really unique. If the hotel wants to sell it at this price, it must be worthy of this price so that consumers can spend all their money. Is this experience better? Nowadays, it’s hard for consumers to fool consumers about branded showerheads.

The room hygiene is okay, but the corridor hygiene is too messy. The breakfast environment was very unclean and there was nothing to eat for breakfast.

I stayed here for four days in total. I arrived at 12pm on the first night and went to bed immediately. On the second day when I returned to the hotel after going out to play and was resting, a hotel staff member suddenly showed other guests to the room and opened the door without permission. After opening it, he saw me and then closed it. He walked away without any explanation. On the third day, he went out for fun at 5 o'clock in the morning and returned to the hotel room at around 2 o'clock in the afternoon. No one cleaned the room. I used the landline to call the front desk customer service to find someone to clean it. After half an hour, no one came. Then I called him on my mobile phone and asked him to clean the room. He actually didn't know and asked me which room number I was cleaning. On the fourth night, I heard a strange sound in the window and opened the screen, but there was no window. A piece of cardboard blocked the window. I was very happy during the three-day and four-night trip to Lijiang and visited the scenic spots during the day, but all my mood was ruined in the hotel!

The decoration started at 8 o'clock, but the response from the front desk was useless.

It's too bad. Such a big hotel doesn't have the ability to deal with problems. The toilet can't be wiped clean. I contacted the front desk to get a toilet cover that was one size smaller. I went to the front desk 3 times in total and reported it to the manager. Waiters and cleaning ladies came and went 4 times. It was solved the next time. For such a small problem, I had to wait for a full hour and a half. I couldn't go to the toilet or rest. There was a female staff member at the front desk who also had a very bad attitude!

I don’t know if the watch was left in their store. I can’t find it and they didn’t even get a call back.

When I checked in after six o'clock in the afternoon, I was told that the room had not been cleaned yet so I had to wait. It was already afternoon! The room was small and had a "smoke smell". The soundproofing was not good at night and there was loud machine sound outside the room. The drainage system in the bathroom was not good when taking a shower, and water overflowed into the entire bathroom. There was basically nothing left to eat before breakfast was finished. I cooked a bowl of rice noodles and told the kitchen that there was no more food. The kitchen's reply was that too many guests had eaten this morning! A very bad hotel experience!

Early in the morning, I was woken up by the fire alarm lights, which reminded me to evacuate immediately. I went back to the room at 9:30 in the evening to renew the room and the cleaning was not done. It was very bad.

Bad 👎!!

在雲南呆了一個月，酒店、民宿都住過，一般不太喜歡評價，但是這個悦公館，必須要説一下。先説好的地方吧：有個停車場，自駕方便。早餐遇到的帥哥應該是老闆，人不錯，很熱情；酒店裝修還不錯，看着挺新。 缺點：早餐9:00下午，肉菜和炒飯就沒有了，老闆挺負責，去後廚要，但是，也沒要來、因為，沒有了。電梯味道確實難聞，太廉價。衞生一般，床墊子不舒服，枕頭不舒服，第二天起來腰痠背痛脖子落枕。洗浴間沒有門，洗個澡衞生間一地水。離古城騎電驢10分鐘，其實，這些，都能忍，畢竟價錢不貴，但是，實在忍不了前台服務人員的態度，是老闆欠你們工資嗎？還是你們是對面酒店的卧底呀？那臉比我鞋底子都長，説話比辣根都沖，要不是攜程訂單不能退，高低不在這住。在一點，咱家這智能馬桶是自動沖水，不帶沖洗？這叫啥智能？打電話問客服，一副咱家馬桶就這樣，愛咋咋地的態度，我真是活久見。不能沖洗也就算了，坐上就噴一屁股水，真是太炸裂了。門沒有防盜鏈，感覺不是很安全。老闆，長點心吧，不行咱找個管理團隊，整改整改，要不然，真白瞎這酒店了。

客觀條件（比如隔音差）暫且不説，就看看可以提升的部分吧，水龍頭、馬桶圈衞生令人堪憂；玉龍雪山上下來，人昏沉沉的睡了，第二天起床一看，枕頭上面有血跡，兩個床上的枕頭上都有污跡，那叫一個嘔心，如果你還是堅持要住，你要備你所帶設備的各種充電頭，因為他家的充電頭要收錢才能用，問前台借用説沒有免費的

特別特別滿意的一家酒店… 前台服務很優秀 房間是LOFT格局，一層休閑，二層可以辦公（特別滿意的是電源插座，超級多） 酒店還有足療、按摩，沒敢試🙈 早餐種類不多，但是足夠吃飽 地理位置好，離古城大水車、紅太陽廣場、黑龍潭都很近 交通，從機場坐大巴，再有一個路口就到。 總結，房間真是太太太好了！！！！

非常糟糕的一次住宿體驗： 1.窗户下面就是主馬路，晚上非常吵鬧，早上7點多一點就有交警在樓下吹口哨執勤 2.馬桶沖水聲音特別大，就像轟炸機一樣 3.**的花灑，水壓特別大，但不可以調節水量，水到處噴 4.洗浴間沒有推拉玻璃，花灑的水噴到門口，差點摔倒 5.因門卡丟失，賠償50元，簡直就是在搶錢

來雲南沒有住過這麼不衞生的酒店！床單被套都是血漬！前台服務也不熱情！這酒店最大的問題就是管理不好不嚴！不然不至於這樣，建議換一個管理團隊！