LANOU Hotel (Lhasa Potala Palace) Reviews

Response from Property: 尊敬的客人 您好！感謝您對蘭歐酒店的認可和滿意，這是我們最大的工作動力。蘭歐酒店一切從顧客的感受度出發，全新的設施設備，房間面積35平米左右寬敞明亮 ，房間衞生窗明幾凈，24小時提供免費的製氧設備和測血氧的，房間配備智能客控系統，無卡取電更便捷，電動窗簾，智能馬桶，智能電視，精簡的對客流程，我們本着為服務好每一位客的原則，讓來酒店的每一位客人都能有到家的感受而努力，希望下次能給您帶來新的體驗，衷心地期待您的再次光臨，我們在蘭歐酒店等您哦！

Response from Property: 尊敬的客人，感謝您反饋的設備問題，給您帶來不便，我們深表歉意。收到反饋後，我們迅速安排專業師傅維修，目前空調已恢復正常，後續會建立定期自檢機制，專人排查隱患，同時我們也採購了風扇，以備周全。對於酒店有人吸煙這件事，我們以後會加強提醒，共同維護無煙環境，房間裏也會進行無煙處理，給您一個舒適的睡眠環境。同時感謝您對我們早餐的認可，我們的早餐是自助餐形式，包含中西式餐點，從牛奶咖啡到豆漿，從米線粉麪條粥到麪包，從各式涼菜到熱菜，從甜品到新鮮水果，還有藏式特色早餐像糌粑，酥油茶 藏麪等三十餘種，酒店會持續升級早餐的種類與口味，希望您能再次光臨品嚐！最後感謝您選擇入住蘭歐酒店，感謝您對我們蘭大使服務的認可，我們心裏倍感開心！期待您的下次入住，祝您生活愉快，一路開掛！

Response from Property: Dear guests: Hello! We are very sorry that we did not bring you a good stay experience. We are deeply sorry. Since Lhasa is an autonomous region, we have very strict requirements for domestic and foreign guests to check in. At that time, you also heard our front desk staff calling our local police station. The front desk staff told the police that you are a foreign guest and do not have a domestic number. Can you check in? The police told the front desk staff that if you don’t have a domestic phone number, it would be best not to let you check in, because if there are any problems later, they may not be able to contact you, which would be troublesome. At that time, the front desk staff also conveyed what the police said to you. Later, you asked if the tour guide’s phone number was okay? The front desk said yes, but you couldn’t find the tour guide’s phone number. Then you provided your friend’s local phone number, and the front desk asked you, can they reach you with this phone number? You said yes, the front desk staff checked you in immediately. We also hope that you can understand our work. We apologize again for not letting you have a satisfactory stay. Wish you: well

Response from Property: Dear guests: Hello! Thank you very much for your 5A review of our Lan Ou Hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lan Ou Hotel Potala Palace Branch will always stand in this city, waiting for your coming! See you there! Wish you always smile^_^! 

Response from Property: Dear guests, your negative comments are the stepping stone for our progress. We will make every effort to make improvements and look forward to demonstrating our determination and ability with practical actions in the near future.

Response from Property: 敬的賓客：您好！一座城、兩個人，一段美好的回憶，感謝能在蘭歐酒店遇到您，感謝您的認可，我們全體員工因為您的五星好評而備受鼓舞，我們也在不斷努力，做到盡善盡美。

Response from Property: Dear guest: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different stay experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready for you to come back at any time!

Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Lan Ou Hotel Potala Palace Branch will always stand in this city, waiting for your arrival! See you there! Wish you always smile^_^!

Response from Property: Wow, thank you for your detailed and patient comments. Everything we do is to give every guest who comes here the "warmth of home". Your unique insights really describe our hotel vividly. Our hotel is located in the Potala Palace Branch in Lhasa, a five-minute walk from the Potala Palace. The location is very good. The room design is fashionable and artistic, and contains smart technology. It has both the comfort and freshness close to nature and the wonderful fantasy of modern technology. The bathroom is separated into dry and wet areas, which is convenient and hygienic. You really have a good vision! Welcome to stay again

Response from Property: Dear guest, thank you for your sincere review. We have received your feedback on the details of hygiene defects, cigarette butts, and leakage in sprinkler pipes. First of all, we express our deep apologies and we will report them to the relevant parties. The department will strengthen detailed inspections so that no related problems will occur when you check in next time. Thank you very much for recognizing our services during your stay. Through your detailed description, we can bring you a sense of satisfaction during this trip. This is what our service providers have always pursued, and it will also become the driving force for us to continue to work hard and make progress. We look forward to serving you next time!

Response from Property: Dear young lady, thank you for your satisfaction and love for Lan Ou Hotel. We are taking root and sprouting across the country with our comfortable, artistic and healthy style. You can see Xiao Ou all over the country in the future. Welcome to Lan Ou Hotel and look forward to your stay again. I wish you a happy life. Tashi Delek!

Response from Property: Dear guest, thank you for staying at Lan Ou Hotel. We are glad to see that you are satisfied with the hotel service and breakfast. The hotel is adjacent to the Potala Palace Square and Jokhang Temple. It is a special experience to enjoy the scenery and drink a cup of sweet tea in Jokhang Temple! There is also a restaurant next to it, providing guests with high-quality catering services. You are welcome to experience it next time!

Response from Property: Dear guests: Hello! Thank you for choosing Lan Ou Hotel Potala Palace Branch. No matter how much advertising there is, it is not as good as word of mouth. We have always attached great importance to word-of-mouth publicity and pay more attention to the personal feelings of every guest. As long as you come to the hotel, you are our distinguished guest. We are willing to do our best to make your trip to Suzhou easy, pleasant and smooth. We look forward to your visit again to experience the different style of Lan Ou Hotel Potala Palace Branch. Wish you all the best!

Response from Property: It is really exciting to see the simple yet profound praise from the guests, and they recognize our service so much. We strive to provide the most considerate and meticulous service to every guest and bring a super value experience to every guest. Lan Ou Hotel is a young and vibrant hotel, showing the unique charm of the hotel to guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to the hotel. We will serve every family member attentively and look forward to meeting you next time!