Kurparkstrasse 23, Leukerbad, Canton of Valais 3954, SwitzerlandSee Hotel Details
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1 night
Reviews from Real Guests
9.0/10
Great
59 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.2
Amenities8.8
Service8.8
Cleanliness9.1
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All reviews(59)
Positive reviews(55)
Reviews with photos/video(21)
Great location(15)
Great service(14)
Loved the view(9)
Awesome amenities(9)
Awesome stay(8)
Great value for money(8)
Delicious breakfast(8)
Negative reviews(4)
Swiss Diary
Cosy Room with Balcony
Date of stay: Nov 2025
Solo traveller
4 reviews
10/10
Outstanding
Posted on Dec 10, 2025
The hotel is not far away from the bus station. You can walk down to the Leukerbad Therme. There is very nice view to see the mountain. ⛰️
6/7
Response from Property: THANKS SO MUCH
Guest User
Single Room
Date of stay: Apr 2026
Solo traveller
1 reviews
5.5/10
Posted on May 10, 2026
They didn’t clean my room even one day in the 4 days I’ve stayed there! Also gym equipment is very bad and outdated! Half the things were spoiled! Would not stay there for sure
Jay Chiang
Single Room
Date of stay: Feb 2026
Solo traveller
16 reviews
9.0/10
Great
Posted on Mar 21, 2026
Nice and very affordable hotel. The wellness area offered sauna and swimming pool 24/7. Room was spacious and bed was huge and comfy. Would visit again next year.
Response from Property: Thank you for taking the time to share your experience. We’re delighted to hear that you enjoyed our wellness area, spacious room, and comfortable bed.We look forward to welcoming you back next year for another great stay! Georgina
Guest User
Depok Double Room
Date of stay: Jul 2025
Travelling with friends
9 reviews
10/10
Outstanding
Posted on Aug 10, 2025
Aside from being a bit out of the way, this small town offered a truly comfortable stay.
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Response from Property: Thank you for your lovely comment! We’re glad to hear you found your stay comfortable. We appreciate your note about the distance and hope it didn’t cause too much inconvenience. We would be happy to welcome you back anytime!
Guest User
Cosy Room
Date of stay: Dec 2025
Couple
2 reviews
10/10
Outstanding
Posted on Feb 7, 2026
The hotel is located close to the thermal baths and different restaurants, which was an advantage for us.
The receptionist spoke perfect English and made us feel welcomed from the first minute.
The service was on the highest level, I wished for all receptions to be like this.
The offered breakfast was of great quality, there was a big choice of food and drinks, even milk (for vegetarians or lactose intolerance).
The only minus was the parking- it says there is available parking on spot, but there is not.
We had to park the car at the city hall parking, and then pay for it additionally. It wasn’t far away, but it was an unpleasant surprise.
Other than this, everything was cool.
Response from Property: Thank you for sharing your experience. We are delighted to hear that you enjoyed our location, the high level of service from our reception team, and the quality and variety of our breakfast.We apologize for the confusion regarding parking. Your feedback is valuable and will help us provide clearer information for future guests.We hope to welcome you back soon for another enjoyable stay!Georgina
DragonBlueSpirit
Cosy Room
Date of stay: May 2025
Couple
6 reviews
4.5/10
Posted on Jun 16, 2025
We booked a room with views to the mountains and got a room in the basement without any views. Additionally I've never seen so much dust underneath a bed like I did in that room
Response from Property: We apologize for any inconvenience. Please be assured that we will be particularly careful in the future to prevent this situation from happening again. We sincerely thank you for your understanding and remain at your disposal for any questions or additional information. Hoping to welcome you again in ideal conditions, we send you our most respectful greetings.
Adel Evian
Single Room
Date of stay: Jul 2025
Travelling with friends
9 reviews
2.0/10
Posted on Aug 21, 2025
I never stay in this hotel, tried to call to ask for the location no one answered, I left voice message but no feedback, the address was confusing and all notes sent by the hotel through trip.com was in Spanish language, I thought the hotel was in swisserland
Response from Property: Thank you for your feedback. We’re very sorry to hear about the difficulty you experienced in reaching us and the confusion regarding the address and language of our messages. We understand how frustrating this must have been and appreciate your comments, as they help us improve our communication for future guests.We will review our contact channels and multilingual information to ensure that important details are clear and accessible. We hope to have the opportunity to welcome you in the future under better circumstances.
LovesNature
Cosy Room with Balcony
Date of stay: May 2026
Family
7 reviews
10/10
Outstanding
Posted on Aug 3, 2026
I loved the views. Quite too
Guest User
Cosy Room with Balcony
Date of stay: May 2025
Solo traveller
3 reviews
10/10
Outstanding
Posted on Sep 7, 2025
Absolutely excellent! The heating worked perfectly, and its location was fantastic, right next to a major landmark. The breakfast was also delicious. Highly recommend!
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Response from Property: Thank you very much for your detailed feedback! Thank you again for sharing your experience, and we hope to welcome you back soon for another relaxing stay
Guest User
Suite With Balcony
Date of stay: Feb 2025
Family
1 reviews
9.5/10
Amazing
Posted on Mar 2, 2025
Hello
We got an awesome room or say , It was a Suite with super pretty view. Breakfast was awesome. One thing I did not like . There was no thermostat or temperature control on the room. We had a duplex room and in the Top , It was very hot. The problem was that we couldn't control it
Response from Property: We, the hotel staff, are delighted that you enjoyed your stay at our hotel. We apologize for the temperature in your room not being appropriate. We appreciate your feedback and hope to see you again soon.
Luke Lifestyle - Travel
Cosy Room with Balcony
Date of stay: Jun 2024
Travelling with friends
7 reviews
8.0/10
Very good
Posted on Jul 30, 2024
Everything was great but they forgot to give me the basket discount coupon Maybe can asking to get 🙂
Response from Property: Thank you for your feedback! We're glad to hear everything was great during your stay. We apologize for the oversight regarding the discount coupon for the thermal waters and access to the ski lifts. For your next stay, we will be happy to provide it to you.We look forward to welcoming you again soon.Best regards,Hotel Team
Pamela28
Depok Room with Balcony
Date of stay: Dec 2024
Family
7 reviews
8.5/10
Very good
Posted on Jan 27, 2025
Great location, comfortable bedding, good service. Only gripes are the carpet floor and the lack of a microwave.
Response from Property: Thank you for your comments and feedback, it helps us improve every day in terms of service and cleanliness. We are a family-run hotel, and we would be delighted to welcome you again. Best regards,Georgina Chanapi
Guest User
Single Room
Date of stay: Jul 2025
Couple
4 reviews
10/10
Outstanding
Posted on Aug 24, 2025
Very nice and friendly
Response from Property: Thank you very much for your detailed feedback! Thank you again for sharing your experience, and we hope to welcome you back soon for another relaxing stay
Bob Moka
Suite With Balcony
Date of stay: Jul 2025
Family
28 reviews
10/10
Outstanding
Posted on Nov 2, 2025
Good service
Response from Property: Thanks so much
Guest User
Duplex Two-Bedroom Apartment
Date of stay: Jul 2025
Family
51 reviews
6.0/10
Posted on Aug 24, 2025
I planned to stay two nights at Jungfraujoch in Interlaken. I booked this serviced apartment for a good price. However, I had a car accident. The reason for the accident was that the hotel is located in the mountains, over two hours' drive from Jungfraujoch Train Station, all on winding mountain roads. I wouldn't recommend booking this hotel if you have less than 15 years of driving experience. Don't be tempted by the price.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations. We understand that our mountain location can be challenging to reach, especially for drivers unfamiliar with winding roads, and we appreciate your advice for future guests.We hope that despite the difficulties, you were able to enjoy some aspects of your stay, and we will continue to provide clear guidance on travel routes to help guests plan their visit more comfortably.