Guest User
August 4, 2024
The hotel is in a good location close to the beach. Most of the staff were helpful and friendly (especially Angelo, Stefano and the tall guy in the restaurant), on the arrival got upgraded as our original room was only for 2 people not 3 for some reason but the room was excellent. Large terrace, quiet and plenty of storage and sea views. The positives: the views from all around the hotel especially the walk to the main pool,absolutely breathtaking, the food at dinner was good for all inclusive, most of the staff are lovely, the beach was ok with 2 free sunbeds. Rooms spacious and clean. Negatives: the lifts got no air con and take for ever, we started using the steps next to them on the way down, freezing shower by the pool which no one uses before entering the pool, smoking allowed everywhere, other Italian guests are very rude with jumping the queue, lots of kids running around the restaurant which makes getting safely to your seat is a bit of a challenge, we got used to it but could be irritating for older guests, on few occasions we waited in a queue and an older Italian woman with short bleached hair got between us no excuse me or saying anything and started taking videos of all the dishes! Bizarre behaviour Lol, breakfast is boring every day just horrible bacon and scrambled eggs , would be nice to have something else maybe fried eggs for a change? No one ever had the boiled eggs so why bother. The pool is nice but closes too early, the music is too loud but the reps are lovely and entertaining after few days we started to learn the songs( bomba, bomba ) lol , we loved the fact that you can’t leave the towel s so after lunch you get the chance to get a decent subbed, this is the first hotel which implements no sunbeds hugging. Lack of cutlery in the restaurant and when asked for knife was told finished, learned to go for meals early or it’s hard to get a table,cutlery or a deserts before they get destroyed, the big cakes should be cut into slices by staff as the guests absolutely destroy them by trying to cut with blunt knife. The resort is a bit run down not much to do, Taormina not walkable and not as nice as I thought. All in all we had a nice time,took a local boat trip etc, would not go inclusive again as it’s just not for us and would stay somewhere nearer the main attractions.