UR Stay Apartments Leicester

The beds are nice and cosy everything is brilliant just the one of the bathroom floors need replacing had people in for quotes but not had it done why we are here but the staff are really really brilliant and the cleaners come in once a week and they do talk to you if you are in

The response I received from the management of this facility this last visit was so unfriendly and to say the least very disappointing. Haven used this place twice in the past, it was obviously our preferred location visiting Leicester. I had sent out chats complaining that some of the heaters weren't working and that the TV set in the living room was not coming up. No response until I left. Sad!!!

Loved the place, host was great and the apartment was cosy and the family loved every minute of our stay. We will definitely be booking again, so close to all the shops and a stone throw away from town and all within walking distance, kid friendly.

The place was not as per the picture in the website. It was smelly, torn beddings, brown toilet seat, no proper reception. Jay was very unkind and we lost our money, no refund was given back despite the low standards. Very disappointed with the place and service. Not recommended for families.

the stay was comfortable however lack of hot water was an issue

Nice place with great location. Communication was well coordinated

Amazing. Great location and value for money and Ash the manager is absolutely brilliant. Couldn't be more helpful! Nothing was a challenge everything was a solution - definitely reccomend and will be staying again!