Premier Inn Leicester City Centre

The location is perfect but the room standard is varied. Couple months back I stayed in the renovated room without bath but shower. I wanted to the same type of room this time but I was put into a disable room which had some very strong chemical smell and the bathroom conditions was really bad with mould and colour. Tried to change room but was not allowed. They said they could only move me to another disable room even I paid the same price for the renovated room.

I used to like this Premier Inn as I was quite happy with my previous stay. However this time we were allocated with a low floor and not renovated room. When I requested for room change, I was requested to wait at the lobby till 3:30pm whilst the check-in time printed in the hotel confirmation was 2pm. During the stay there was no room cleaning, and no replenishment of toiletries which was made our stay not comfy. Pictures #1 and 2 are room not renovated and pictures #3 and 4 the refurbished one.

Stayed there for first time this weekend. Right in the heart of the city centre near transport facilities. On a high floor so very quiet. very nice comfortable room and extremely comfortable bed (as usual).

This is my go-to hotel when staying in the city. Location is brilliant and the staff have always been very helpful. This was my first occasion staying in a Premier Plus room 804! Wow. The room is a big upgrade on a standard room. The standard rooms are great but the Premier Plus just have the extra little luxuries that make a stay so much nicer! Whole room was spotless and quiet. I will be staying in a premier plus room again. Reception staff on this visit couldn’t do enough to help, including answering questions about the room amenities.

I spent one night at Premier Inn for a business trip. It's easy to find by road and right next to the train station if you're travelling by train. Staff were very friendly and professional. Room was excellent and Wi-Fi was good. Everything was spotlessly clean. Car Parking available.

Had a really nice time with the missus as we had to attend a family function in the city . Stayed in room 904 for a couple of days and loved the location. Right in the centre of Leicester. Bed was comfortable and room was lovely. The staff we really helpful and knowledgeable and I will be coming back again as we are frequent visitors to Leicester. Only slight problem was a leaking tap that wouldn't turn off in the bathroom, but their maintenance guy Ashley was brilliant coming straight away and sorting it out in no time. Lovely lad and a real hard worker. Made sure everything was fine with us before going. Hope he gets recognised for all the hard work he does. In a nutshell. Need to be in the city stay at this place.

Premier Inn always at high standard but this is a really good and efficient one, and super quiet too. The staff at Leicester City were fantastic. In particular, I’d like to thank the cleaner Sabrina who went above and beyond to help me with a request. I was staying on 7th floor and she got me some softer pillows, sweet little chocolates and was so kind.

Great stay and perfect location. Staff are professional and accommodating. I’ve stayed here a few times and Natalie always goes out of her way to ensure I have a great experience. She is very professional and attentive, with great attention to detail. She remembers details from previous stays and always strives to make sure you have an enjoyable stay and the best experience possible. She exhibits excellent customer service and goes above and beyond the call of duty. On my last stay, Sabrina went out of her way to ensure I had everything I needed in my room. She showed great customer service, was very attentive and accommodating and exceeded expectations.

Where do I start Room stank ! Towels with ripped holes No soap no showergel Faulty air con / heat unit Wasn’t planning on getting dressed to go down to find staff in the middle of the night to get the matter sorted won’t be staying there again if you paid me to