The Grand Hotel Leicester by The Unlimited Collection

There was no air con so the room was unbearably hot. A fan was provided which was noisy and had minimal effect. The corridor outside my room smelt like a nursing home. I didnt sample any food so can’t comment on that. Shower was Ok. I won’t be returning.

Anya from the Breakfast section was so courteous and hospitable. Very helpful. Our AC wasn’t working the first night at all, apart from that it was a lovely stay.

Was very disappointed I ask for a quite room when I book online all u can here is loud music and the main lift wasn’t working u had to use the stairs or there service lift which was horrible I booked it for the 1 day I had to check out after a few hours as it was to noisy I would not go there again😒😒😒😒😒😒

This is the most beautiful old hotel in Leicester, and I have a strong sentimental attachment to it, but it clearly makes its money through hiring the glorious ballroom out for corporate events at the expense of anyone actually staying there.  I had asked for a quiet room but was placed at the front which is already noisy due to the busy street, and then was not warned that a ridiculously, horribly loud function was taking place right below me in the hotel. It was like trying to sleep above a particularly nasty nightclub playing diabolical music. There were drunken corporate goons falling in and out of the door and I was treated very disrespectfully by the receptionist when I finally went downstairs to complain near to midnight.  Guests are clearly not important. I strongly recommend calling before you book to see if this is going to happen on the dates you choose. I was in town for an extremely important job and arrived tired and late due to being kept awake for hours.

Lovely old hotel with great character. Only issue was the room which was far too hot even with the window open.

There is no aircon, no towel and lift is not working in the hotel. Location wise is ok.

Beautiful clean hotel, great staff Room very warm due to heatwave and no air conditioning

Room rather small, barely fit a bed, lift not working, shower temperature not stable cold and hot cold and hot …