The location is lovely, especially on nice, warm days where you can walk quietly on the beach and see the amazing sunrises and sunsets. The hotel itself is nicely appointed, with a boutique hotel feel. Our meals were very good and the sips were very enjoyable, too. BUT. The club vibe is NOT cool on an evening that went well into the wee hours of the morning. We are music lovers and concert goers, and the playlist from the band was awesome...but we did not need to hear it all until 2:00 AM at a volume that made our ears hurt. There should have been some accommodations for guests, or at least a ”heads up,” but between the extreme volume and the party-goers, it was a miserable first night there. I will add that with a couple of exceptions from our wait staff at the restaurants, there is a distinct ”I don't care about you, Guest” feel from the staff, including at the reception desk. Perhaps it is that we were the only Americans or among the handful of non-locals, but the chillness and absolute dismissiveness of the staff to paying customers was extremely off-putting. And there was a distinct anti-American tone that we all picked up. Might I remind the hotel owners and their staff that just down the coast is the City of Anzio, where nearly 10,000 Americans died to protect Italy from falling into Axis hands. Without the Americans, the staff of that hotel would not be speaking Italian today. Everyone at Il Fogliano might benefit from hospitality training, customer service, grace and gratitude and an overall understanding of a tourism economy. While the coast itself was lovely, we will not be returning to this part of Italy, nor will be staying here again. I would not recommend this hotel, but would leave my comments by noting that this is a missed opportunity to be a true beach resort destination.
Excellent
67 Reviews