I received an exceptional service during my visit. Even though I arrived early before the check-in time, I was given a room by the lady at the reception desk. She was exceptionally kind and helpful. Because the room was located on the gallery floor (M Floor), near the offices of the hotel, a gentleman from the hotel team showed me the way to the room and helped me find it quickly. The room was beautifully decorated and clean, it had a strong air-conditioning, kettle, tea, coffee and cups, a refrigerator, nice shower with 2 sets of towels, 2 shower robes, supply of tissue and toilet paper, soaps and shower gel. The room I was given had no view visible from its window, because it was situated near a wall of the nearby building - blocking the view. But the functionality of the room was perfect. The shower had a constant supply of hot water, and the water pressure was relatively good. The breakfast room was located on the 6th floor, which is the upper floor of the hotel. It includes omelettes, eggs, cheese, bacon, bean, pancakes, jams, bread, salads and pastries, along with orange juice, pineapple juice, coffee, tea and other hot beverages. The stay was a great experience. It is important to note that even though the hotel situates itself as a 3 stars hotel - I find it to actually meet the criteria of a fine 4 stars hotel. Highly recommended.
