Larkhall Hotels & Accommodations

An absolute lovely, clean and cozy hotel in Motherwell. Great location, great rooms, delicious breakfast and friendly staff. I highly recommend it.

First class hotel with excellent staff and rooms,I stay here every week while working up Scotland. The rooms are modern and spotless with everything you need. All of the staff who I have got to know over the last year are excellent at there jobs and can’t do enough for you.breakfast is very good with plenty of choices, evening meals are good also. I would definitely stop here with my family rather than just for work

I wouldn't quite go as far as to say I complain about everything, however I am the perinnial 'grumpy old man' when it comes to hospitality in the UK as of late. Also, I am not the biggest fan of the lower cost hotel brands and it is rare I right this type of review (it may be the first). However I have spent two nights at the Holiday Inn Express in Hamilton and I have been overwhelmed. The customer service at EVERY level was exceptional, occasionally you get one good member of staff but from check in, to breakfast and the simple questions they go the extra mile. The reception staff met me with a big smile and a warm welcome, my room was clean and well serviced and the reception is roomy and pleasant. Breakfast was the standard Holiday Inn Express, but cooked well and well presented. But that doesn't quite cut it, I had a few small questions, simply where I could print a document, get a cup of tea and find a gift for my partner (I forgot her Easter egg). None of this was too much and everything was sorted quickly. I probably spend 200 nights a year in hotels and colleagues spend significantly more, I will be exclusively using IHG going forward and recommending we all do the same. Thank you to all of the staff there.

The hotel itself is fantastic for the price. The pool is fab and no booking is required. Free parking which is also a bonus. The breakfast was great too. Only downfall I’d say is that prices of food and drink are very high in the restaurant and bar for what you actually get. I would definitely stay here again though. Staff are brilliant.

My husband and I have stayed at this hotel around 8 times and absolutely loved it. Beautiful modern comfy rooms, lovely bar area and the best ever showers! We have always experienced first class service from lovely staff. This unfortunately came to an end when we checked in last month. There was one really lovely young lady at reception as we arrived but she was caught up with another guest sorting out a problem with the TV remote control. I believe this girl summoned another staff member to come out from the office to deal with us. Out she came, never said hello, no eye contact infact was cold, and it made me feel uncomfortable. I'm guessing she was not happy at being called out of the office. So, with a cold and hostile attitude, we were checked in and given keys. As we always requested a downstairs room, I noticed our room was upstairs. I asked if there were no downstairs rooms, and we had requested this. She said”yes so I see,” and said no, there aren't any . So would you not think that when checking someone in who had requested a downstairs room, you would at least acknowledge this. Unfortunately, this has put me off returning and we have been staying at a different hotel. It's such a shame when the hotel is lovely and that one ”huffy” receptionist can ruin everyone else's hard work.

The lighting in the whole building is very subtle. Nice and relaxing music and atmosphere. Only one hand and bath towel in the bathroom and, although there were more in the bottom of the bed, we were unaware of where to find these until we checked out. I was in the shower before I realised there wasn’t a second towel and it was too late to phone reception. Booking had 2 names for the room so we would have expected adequate towels in the bathroom or visible in the room rather than under the bed.

I recently stayed at the Ravens Cliff Hotel Lodge by Marston's Inns, and found it to be a clean and comfortable choice for accommodation. The rooms were well-maintained, providing a good night's rest in a peaceful setting. One of the perks I noticed was a discount offered in the restaurant for hotel residents, though it's important to mention that this is only available if you book directly through the hotel, which was a bit disappointing. During my dining experiences at the hotel restaurant, I felt that the staff could have been more welcoming and friendly. While the service was efficient, a warmer interaction would have greatly enhanced the overall experience. Nonetheless, the food quality was satisfactory. Overall, the Ravens Cliff Hotel Lodge offers a decent stay, especially if you're looking for a straightforward, no-frills accommodation with the convenience of an on-site restaurant. It's a suitable choice for travelers seeking basic comfort and cleanliness.