Hotels near South Lansing Christian Church, Lansing

The facilities are good, but the service level at the front desk is low. The pre-authorization of the credit card became a charge. After solving the problem, I couldn't find a timely solution. Fortunately, Ctrip's customer service followed up in time and got a refund in time. Thank you, Bao!

Have stayed here before but this time was 12 days, it’s pretty new (3-4 years), very clean, terrific staff from housekeeping to manager. Convenient to I96 and food. Nice laundry facilities and outside patio area. Breakfast is standard, good variety. Front desk person gave me all the right answers when I called inquiring about extra Covid precautions but I was disappointed the last week to see the front desk folks quit wearing a mask!! Almost took a star away for that - should be required.

The breakfast was good. Oatmeal, bacon and self-baked waffles all taste good. The hotel parking lot is very convenient. It stops at the door and feels very comfortable. It may be that the parking space may be tight when busy. We are very good this time. Just don't know why the hotel price fluctuates too much and changes at any time. The hotel is very close to msu, convenient for eating and shopping, there is a Chinese supermarket nearby.

This hotel is great .. great location . Nice common areas and activities . The rooms are very nice and hotel staff is amazing.

I can't say enough good things about this place! I've been staying there for many years. I have severe allergies and this place is always good - especially the air quality. I got very sick on this trip and had to extend my stay significantly. The staff was exceptional in making sure I was okay and had everything I needed. I was very grateful and extremely impressed by their helpfulness. It was so greatly appreciated!

The Crowne Plaza is a late 1970s/early 1980s hotel that needs extensive renovation. Hallways, ceilings, windows, doors, fixtures, the bathrooms, etc. All feel original to the hotel's construction. The lobby feels recently renovated but the decor is a weird mix of styles and color schemes. Nothing really fits together. There's certainly no theme. This is especially obvious in the hotel's bar and restaurant, Bordeaux. With a name like Bordeaux, you expect a French-themed bar and restaurant. Half the wall art are black-and-white photos of London, England. The rest are an assorted mix, including reproductions of French-looking art. There's no club lounge, the parking is self-parking in an uncovered parking lot, I didn't see a bellman or doorman to assist with luggage, and no newspapers were anywhere to be found. There was no hotel directory in the room nor any laundry bags. Room service doesn't seem to be offered either. The gym is spacious and well-equipped, but it is not open 24/7. That's a little unusual. I booked a king premium room, which is one of the hotel's higher categories. My first room had hair on and under the toilet seat and mold or mildew in the bathtub. The front desk moved me to a new room and gave me a $20 credit for dinner. The second room also had hair on and under the toilet seat. The windows in both rooms look like they have haven't been cleaned for years. Mold, dust, debris -- you name it. Just disgusting. The third room, the two-room presidential suite numbered 534, was cleaner but still very dated and not terribly well-designed. For example, the door that separated the bedroom and bathroom from the living room closed and locked me out from the other half of the suite. There's no door stopper and no way to unlock that door when the suite is being used as a two-room presidential suite. The closet is in the living room and not the bedroom. They have special bedding for the bed, including at least five or six decorative pillows. But when you remove the decorative pillows, you're left with just two normal pillows to sleep with. There's no mini-fridge nor any bottled of waters provided. The vending machines have been removed and there's no club lounge. The hotel doesn't provide soap in guest rooms, not even in the presidential suite. Instead, you get a wall-mounted dispenser containing hand wash. The dispenser isn't tamper-proof and may or may not be full. In my case, the first two rooms had empty or half-empty dispensers. No dental kit, mouthwash, shoe mint, etc. are provided. A robe was in the closet, but no slippers. These issues aside, two things that stood out about this hotel were the staff and the food. Both of my meals (breakfast and dinner) were very good to excellent. The dinner menu is pretty extensive with something for everyone. Despite being called Bordeaux, the restaurant doesn't have French food. The breakfast menu was significantly more limited, but the food was equally as good. All of the staff

I have stayed at this hotel many times over the years and have never really had any issues before this stay. The hotel needs some SERIOUS updating and a good deep-cleaning though! Our room was pretty nice... we had an issue with a plugged bathroom sink but they resolved that while we were out. They were also very accommodating with us traveling with our cat, which is a big plus. But the single most striking concern I witnessed is how badly the management and/or owners have allowed thy pool to degrade! I distinctly remember the last time I was here the pool was operational and clean, but this time it was a major disaster and a real health concern! I brought this to the attention of the front desk clerk and her response was ”well, the oil man was here yesterday and he didn't find any problems with it”. The Ph levels in the water may be within parameters, but there's NO WAY IN HELL this pool is being cleaned properly, let-alone REGULARLY! I have attached an up-close photo, as well as a short video of my walk-around of the pool to show hot bad it had gotten! My! fiance, who LOVES to swim, got out of the pool after only a few minutes because she was so concerned with the condition it was in. Parents, If I had children I WOULD NOT allow them in this pool!

Everything was wonderful including the service and my stay there. I would definitely recommend staying there again.

Spending the weekend in Lansing. Had a very good stay. Especially enjoyed the breakfast. Room and facility was clean. Bed was very comfortable. Liked the location. Didn't use the pool but others were enjoying it