Guest User
January 24, 2024
Over price for what you get. No AC. Nothing for children under 5 to do Noise level worse than a taxi rank. It's not a place that will ever see me again. Will also not recommend. Weekend that I wish we never had. Call reception 5 times due to noise at night. Nothing was done until the 5th call at 01:30 in the morning. Screaming and swearing unbelievable!! Called to speak to the duty manager in the morning. Then I was told that if I wanted to move, I would have to pay extra. I did pay because we could not stay in the apartment for one more night. However, why would they charge extra for something that was out of our hands. We were told it is because you booked with Agoda. Working in a hotel myself in Seychelles. This is not what you all customer service. No air-conditioning in the apartments. Called for a fan, they don't have. The pools are overcrowded. The place lives on its name, and that is it. Management needs to look into noise. The best part is I was also looking in to a end of the year venue for 30 units for work. However, it's not happening!! Charge me R500 to move (anything to make some money),now you have lost revenue of about 300K!