Hotels near Sunway Pyramid Shopping Mall, Subang Jaya
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Latest Reviews for Subang Jaya hotels
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4.7/5
Outstanding
WwenniThere is a noticeable difference in how different guests are treated. I requested to have both rooms on the same floor, but was told the hotel was too full to accommodate this. As a result, I paid an additional fee to upgrade one room. Despite this, the guests in that room only vacated at 4:06 PM, and I didn't receive any call, even though we left our room around 6 PM. When I asked the Reception about this, they claimed they called our room, but no one answered. It's unrealistic to expect someone to stay in their room all day without stepping out, especially since I informed the Reception during check-in that I could be reached on my mobile.
It feels like because I didn't pay the full price and only topped up an additional fee, our room was only available when we returned to the hotel at around 10 PM, and no snacks were provided unlike in the fully paid room. I requested a late checkout for just one hour but was told only one room would be granted this privilege. Yet, other guests were allowed to check out as late as 4 PM. There is a clear and significant disparity in the treatment of different guests.
Snacks and amenities should be replenished daily, not just provided on the first day at check-in. However, this has not been consistent, as some rooms received these items while others did not.
4.5/5
Excellent
JJamieThe location is good, next to Sunway pyramid mall. I booked 2 rooms, 1 of the room smell bad, with smoking smell, the other room is fine.
Sunway Lagoon Hotel, formerly known as Sunway Clio Hotel
Bandar Sunway, Subang Jaya
Price per night fromS$ 192
4.3/5
Excellent
PPaladGood location hotel, near shopping mall and business area. Staffs are helpful and service-mind. Room is clean and comfortable. But breakfast place is another hotel and hasn't work table. However room has serve table that can place laptop.
4.0/5
Very Good
GGuest UserRoom is spacious and clean. Provided all the necessary amenities including daily newspapers. Welcome drink is provided. Only the aircond is quite cold and bathroom does not have separate shower area. Other than that, its worth the price. Very friendly staffs. Breakfast is provided and its quite reasonable with the price. Location nearby malls and walking distance to LRT/BRT USJ 7.
4.0/5
Very Good
GGuest UserRecommended by a friend if I wanted to stay at the small and simple hotel at Sunway City area. So, i tried this hotel. Room was okay, everything worked well. Staff was also nice and they informed everything thru WA and i found this helpful. But I think it is better to book room only instead of having breakfast included. The option for bfast was so poor.
3.9/5
AAnonymous UserAll in all, we don’t mind the Cons (listed below Overview, Pros & Cons) as we only stayed 1 night. So for those looking to stay longer nights, if you don’t mind the cons, you can consider as it is affordable for spacious rooms like this in Sunway City.
Overview:
1. this is not managed by Sunway Property, its concept is like booking airbnb as each unit are owned by different owner, managed by a property management (not by Sunway). Residences of this property are also staying there.
2. The name of this place “Resorts Suites @ Bandar Sunway” was tagged as “hotel” in Trip.com, so this can be a bit misleading thinking that this is one of Sunway Properties’ hotel chain.
3. Its reception is at B1 of Sunway Pyramid Hotel, all levels are only accessible by card.
4. Good for stay if you are just looking for lower budget accommodation in Sunway City (for singles, solo travelers, etc), but wouldn’t recommend if are looking at cosy and clean rooms (for family with kids / elderly).
5. As it is a “house” unit itself, it comes with kitchen and some with balcony. Those with kids, need to take note of the balcony.
Pro:
1. Attentive staff, very helpful and attend to our needs quite immediately.
2. Room is spacious, good enough for 3 (2+1) to sleep in (Deluxe) and if you opt for the bigger units, can zzz up to 6 pax.
3. Affordable room rates comparable to any of the Sunway hotels around this area.
4. For the unit we stayed in, water pressure is very strong, good bathing time, good flush and running tap is strong.
5. Our unit came with a bathtub but we didn’t use it.
6. 2 beds in our unit, both are king size.
7. Provided clean towels, disposal toothbrushes and shampoos/bath gels.
8. Provided mineral waters, and packet coffee/tea with cups and stirrer, and there’s water boiler too, if you need to use.
9. Aircon is working fine in both living hall and room.
10. Very spacious bathroom.
11. Quiet at night, so can sleep well.
Cons:
1. Room furnitures are old and some are not well kept. Probably it’s the way how it’s being managed, so proper care is not given priority by the owner itself.
2. Room is dusty, has a lot of cob webs and also little bugs/ants. So take note especially around the bed area.
3. Bed sheets were just ok. Can be better as looks dusty and with light stains.
4. Curtains are old and dirty.
5. Tv channels only 2 channels.
6. Remote controls (tv and aircon) are dusty.
7. Has balcony but I don’t see that as a plus point as it can be hazardous for family with kids.
8. Door lock was loose, hence we got to change to another room as we have kid with us, so safety is priority to us.
9. Parking flat rate - I didn’t ask if they have flat rate, but may not be since it’s not under Sunway management directly.
For us with child, our priority is always safety and cleanliness. So we will look for other options under Sunway Hotels if next time we intend to spend our nights in Sunway City.
3.8/5
GGuest UserCheck in service very efficient. Housekeeping was good with excellent plumbing works.
Amenities in bathroom was good. Had all the necessities.
Unfortunately, we were not given had towels for the bathroom. It would have made our stay more comfortable if they had.
3.7/5
GGuest UserI book family room with 2 bed, 1 bed was so smelly, bathroom very dirty. The receptionist staff very friendly. I will come again. Appreciate if the bath room cleaning upgrade. The shampoo stand very loose and will drop soon n broke. Complain with housekeeping staff but no action taken for the shampoo stand.
3.7/5
NNBV2014Since it’s still under recovery period of MCO , not much happening with this Hotel, Room needs an upgrade to reflect 4 star rating. Front Desk is awesome and very quick check in process. Maybe a welcome drink will be a good start. Anyway overall average for 3 1/2 star rating
3.5/5
IIRWANTIa recommended place for a short trip with family or friend. but its more consider if they can put the iron and board at every level.
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