Hotels near Colorado Mills, Lakewood

When I hear Marriott I instantly think luxury, all though the lobby and entrance present that when you walk in, the room atleast the one I stayed in was definitely dated. The room a standard king was on the small side, but even with the dated older apeal the room was the cleanest one I've stayed at in a while. The windows were drafty and there was even a visible gap letting in open ice cold air which cold thw room down on the one side significantly. Thankfully I dislike sleeping hot and I even ended up running the cooling fans not heat. Those in their self ran pretty loud so any ligjt sleeper would have a bit of trouble sleeping. Bed was soft semi comfortable and ran on the small for being a king, ive slept on queens that have felt bigger. Overall if you can get it on the lower priced side its ok but more of a day or two type not a week stay sort of stay.

We arrived at about 9:00 Pm after four hours of delays. It took thirty minutes to check in. We asked for extra towels after my wife showered as the shower door leaked water all over the floor. We were told that as staff had gone home, we would have to come down and get them our selves (it was about 10:30 pm). The HVAC sounds like a jet liner. We requested a room change due to the loud hvac and got down grounded to a room on a lower level with the same hvac system! As we are good members we have access to a lounge with free food and non alcoholic beverages - it took three tries to get our keys formatted to access to what we paid for. We will never ever stay at this hotel again.

When I checked in July 30 the room key I was given was to an already occupied room (empty at the time). I went back down and showed a photo of the clothes and shoes on the floor. I was assigned a new room, but the person who checked it took to long and I was given a THIRD different room. Next day around 8:30 I was walked in on by the maid service, who said she was told I had already checked out. I informed the assistant general manager Chris about what happened. He talked to the GM and I was told my room would be comped when the GM came in. That was a week ago (it’s August 6). I still have not received my refund. The cleanliness of the room and the breakfast earned your location 2 stars.

Facilities are newer and well kept. I have zero complaints admit my stay here. Honestly, it exceeded my expectations. Unfortunately, I woke up to late for the breakfast or I'd comment on that as well.

Shower had black mold all over it. Bathroom floors also dirty and looked as if they had not been mopped in ages. Carpet also had dirty stains on it. The hotel is in a great location and walking distance to Whole Food and Target, very convenient for a longer stay if you plan to do some cooking. Complimentary breakfast was good and had a variety of decent options.

The check in process was fast and easy. The room was nice and extremely clean that’s a plus for me. The staff very nice but especially I want to give thanks to the maintenance guy for helping me open my room door while my daughters were in the room sleeping with the latch on the door I couldn’t get them to wake up and open the door so ty maintenance for your help on this matter. Love the outdoor pool! Will defenitely be booking here again soon!!

My arrival and check in was apparently a sign of things to come for my week long stay at this hotel. I arrived at the hotel at 4:15 pm and was told my room wasn’t ready. I asked if there was another king room available and was told no. Since it was a king room I said I would wait, but was then told it’s not available. What do you mean it’s not available? She said it’s”just not”. Ok. then can I get a room away from the interstate and elevator. No problem she said since the hotel doesn’t have an elevator you don’t have to worry about the noise. I get assigned a room on the second floor at the north end of the hotel right next to the interstate- so I turn on the AC to drown out the noise. It’s old, dirty and squeaky. Also with bad knees and luggage. Seriously second floor? No other rooms are available but I can checked back the next day and move rooms. That’s a huge inconvenience. No thank you. This hotel seems like no one’s really cares about it or managing it. The customer service is disappointing, the hallways were never vacuumed during my week long stay, there was no service to the rooms so you have to hunt down a housekeeper for towels and toilet paper or walk down the hallway, flights of steps, down another hallway to the front desk. And good luck trying to find someone there. The front desk staff are seldom attending the front desk, and if a guest needs something they have to yell to the back room to get someone’s attention. The one gal was extremely rude on two different occasions as tho we were a bother to her. I spoke to Sean about this and he said he would add 20,000 points to my Marriott BonVoy account and apologized on her behalf. No points have yet been added. There’s no working elevator, there’s no shuttle or restaurants within walking distance and their bistro has very limited hours so there are no options for meals unless you pay for an Uber or Lyft - which are expensive in the Lakewood area. The hotel is undergoing a renovation, basically they’ve installed new carpet and drapes. I had to switch rooms because of the old, noisy AC unit in my first room, the rooms remain dark with minimal lighting, no upgrade to the bathroom or fixtures except the tile floor. Not the quality or service a guest excepts of a Marriott hotel.

The check in went well! But didn’t know how noisy this hotel was until it was time to settle in and sleep. The fan in bathroom was so loud it was terrible same switches used the light yup so you know! Then the fridge started making a loud noise. Also you could hear traffic in room. Wish we would have checked out same day. Stayed long thanksgiving weekend. And had to finally try to get housekeeping to come in. On the third day when I called to get housekeeping they said they would have to see if they had time!! Oh you don’t even know. This last part topped off our whole stay! So they have a coat closet and my husband put his shirt and my North-face ski jacket in the closet and we left and forgot them. When we remembered I called right away and some how with both of them in the same place they told me they found the shirt but not the Jacket. Some how I knew they were going to say that!! Very upsetting over all stay! So heads up double think of your stay here!!!