Guest User
August 14, 2023
Perhaps the worst experience of my life! Talk about rude service, horrible room and a broken heating equipment that kept us awake all night! It was supposed to be a romantic weekend, specifically told the staff that we were celebra our anniversary and requested a room with a view. In a city like La Paz that shouldn’t be difficult, right? You can imagine our disappointment when all we could see from the third floor room they gave us was half of the hotels entrance rooftop. We ask kindly to be changed room and we were told the hotel was fully booked (really?) but after a while of making our case we were moved to a different room. Please see attached picture! All we could see was a building, our heating system was so noisy we had to turn it off and both my husband and I got a cold. It honestly felt like the staff was bullying us. Unfortunately we booked the room in *********** with a non refundable option and we had to stay there for the 3 nights we had paid for. You can be sure we will NEVER come back this place and we will NEVER recommend it to anyone. With so many great options around (Atix, Casa Grande, Met hotel) don’t waste your money in this place!