Shimogyo-ku Inaricho 324, Shimogyo Ward, Kyoto City, Kyoto Prefecture 600-8022, JapanSee Hotel Details
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1 night
Reviews from Real Guests
9.4/10
Amazing
973 reviews
Instead of simply averaging scores, we prioritise verified reviews and recent guuest stays, ensuring our ratings reflect the most reliable, genuine and up-to-date experiences.
Verified reviews
Location9.6
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(973)
Positive reviews(948)
Reviews with photos/video(410)
Relaxing hot springs(429)
Small room size(110)
Convenient for shopping(76)
Loved the night views(39)
Located in the city centre(35)
Well designed(34)
Tasty coffee(33)
Luggage delivery service(17)
Negative reviews(25)
Guest User
Double Bed Room (with Shower Booth)
Date of stay: Jun 2026
Couple
7 reviews
9.7/10
Amazing
Posted on Jul 12, 2026
This is my second stay at this onsen hotel, and I love it! You can enjoy a deep hot spring bath, and the Kamo River is right downstairs. It's located in the Shijo Kawaramachi shopping district, making dining, shopping, and transportation incredibly convenient! Plus, it's only 1.2 km from Yasaka Shrine.
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Response from Property: 您好!衷心感謝您第二次選擇入住我們酒店,並與我們分享這份極具畫面感的美好回饋!能再次接待您,我們感到無比榮幸。我們的“深湯温泉”確實是酒店最引以為傲的特色之一,得知它能為您帶來滿意的放鬆體驗,我感到由衷的高興。同時,也很開心我們坐擁鴨川與四條河原町的便利位置,為您的美食、購物和打卡八阪神社之旅增添了便利。再次謝謝您的喜愛。下一次您再回來的時候,請務必來前台找我Kim打個招呼,我一定會給您一個大大的温暖擁抱!衷心期待與您的再次相遇,祝您生活順心!Kim 金明真
Guest User
Double Bed Room (with Shower Booth)
Date of stay: Jun 2026
Travelling with friends
17 reviews
10/10
Outstanding
Posted on Jul 11, 2026
Clean room with warm indirect lighting ...Staff speak various languages ... English, Korean, Chinese.
Response from Property: Thank you so much for taking the time to share your review of Soraniwa Terrace Kyoto.We are delighted to hear that you enjoyed the clean ambiance and comforting feel of our room's warm, indirect lighting. Creating a serene and relaxing sanctuary for our guests is our top priority.It is also incredibly rewarding to know that our multilingual team was able to assist you smoothly. We pride ourselves on welcoming guests from all corners of the globe, and we are thrilled that our language capabilities enhanced your stay.We hope to have the pleasure of welcoming you back on your next visit to Kyoto.Warm regards,Kim, Receptionist
Marina Tukk
Double Bed Room (with Shower Booth)
Date of stay: Jun 2026
Couple
14 reviews
10/10
Outstanding
Posted on Jul 4, 2026
The hotel is located right next to a subway exit. There are many restaurants and shops with various brands nearby. The onsen is good; they swap the men's and women's baths daily, and one of them offers a beautiful view of the river. In the evening, you can relax at the rooftop bar. The drink selection is small, but it's a nice place.
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Response from Property: Уважаемый гость,Благодарим вас за то, что нашли время поделиться столь подробным и вдохновляющим отзывом о вашем пребывании в Soraniwa Terrace Kyoto.Мы искренне рады, что вы по достоинству оценили наше удобное расположение у метро, а также разнообразие ресторанов и магазинов поблизости. Особое спасибо за упоминание нашего онсэна — ежедневная смена зон позволяет гостям в полной мере насладиться всеми гранями отдыха, и мы счастливы, что вид на реку заворожил вас своей красотой.Нам также приятно, что вы заглянули в наш бар на крыше. К слову, мы только что запустили наше новое летнее меню с коктейлями на основе сочных сезонных фруктов. Мы будем искренне рады вашему возвращению, чтобы вы смогли лично оценить наши новые авторские рецепты!С наилучшими пожеланиями,Команда Soraniwa Terrace Kyoto Kim
JohnW 36
Double Bed Room (with Shower Booth)
Date of stay: May 2026
Solo traveller
7 reviews
10/10
Outstanding
Posted on Jun 19, 2026
Excellent location in Central Kyoto, right in the heart of shopping district, plenty of food options, and a short walk to Gion on the East. Very near to Hankyu train station that goes to Osaka Umeda.
Staff were so friendly, always smiling and ready to assist. Rooms on the smaller side, not sure if it's the layout that made it feel more cramped, but Japan hotel rooms are generally like that.
Best thing about this hotel is the open air natural hot spring! Amazing view of the mountains and you can even see Kiyomizu Dera temple in the distance. The water temperature was also not burning hot like some other public baths.
There are complimentary drinks (including alcohol) on the rooftop terrace everyday from 4.30 to 6pm. Also free drinks from coffee machine all day in the lounge.
I did not take hotel breakfast as I saw it is only simple bento box instead of buffet, so you can get better food outside.
6/7
Response from Property: Thank you for choosing Sora Niwa Terrace and for leaving this review!We are glad to hear that everything has been to your liking and to hear your kind words about the property! The staff are honored by your words!The breakfast is good too, I recommend you give it a try next time! We have our chef and restaurant here preparing fresh ingredients for a balanced breakfast every day!We hope to see you again soon!Best regards,Moha,Sora Niwa Terrace Kyoto
Guest User
Double Bed Room (with Shower Booth)
Date of stay: Apr 2026
Couple
4 reviews
10/10
Outstanding
Posted on Jun 1, 2026
Excellent location. Beautiful room. There's a wonderful observation deck with a bar on the top floor.
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Response from Property: Thank you for choosing Sora Niwa Terrace Kyoto and leaving this review! We're glad you enjoyed the rooftop terrace and location! We strive to provide you with a memorable experience, and your feedback is very important to us! Thank you for the photos! We hope to see you again soon! Sincerely, Moha, Sora Niwa Terrace Kyoto
EVIEhey
Double Bed Room (with Shower Booth)
Date of stay: Apr 2026
Travelling with friends
3 reviews
9.0/10
Great
Posted on Jun 17, 2026
The room is tiny, and you can't even lay a 29-inch suitcase flat. However, the room's cleanliness is good, and disposable toiletries like toothbrushes are replenished daily. Soundproofing is also decent. On the top floor, you can get a free drink or a glass of wine daily and even enjoy a foot bath. There's also a free hot spring bath on the ninth floor.
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Response from Property: Thank you for choosing Soraniwa Terrace Kyoto for your stay.We sincerely appreciate you taking the time to share your thoughts with us. We are glad to hear that you found your room clean and comfortable, and that your stay felt pleasant overall.At the same time, we understand your thoughts regarding the room size. As our property is located in the center of Kyoto, the room layouts are necessarily compact, and we apologize for any inconvenience this may have caused. We hope that the service and hospitality of our team helped make your stay more comfortable.Thank you as well for sharing your experience with the foot bath, hot spring bath, and lounge services. Our team is happy to know these moments added to your time with us.We truly appreciate your feedback and hope to welcome you again in the future.Mat, Receptionist
Guest User
Double Bed Room (with Shower Booth)
Date of stay: Apr 2026
Solo traveller
19 reviews
10/10
Outstanding
Posted on May 4, 2026
The room was a bit small, but my overall experience was fantastic! The service was exceptionally good, and the hot springs and rooftop were absolutely amazing. Plus, there was free ice cream!
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Response from Property: Thank you for choosing to stay at Kōtei Terrace Kyoto. We appreciate you sharing your feedback after your stay. We are delighted to know you had a pleasant time at the hotel. We also appreciate your understanding that the room size did not fully meet your expectations. As the hotel is located in the heart of Kyoto, the room design is relatively compact. We hope our service and overall experience have left you with comfortable memories of your trip. Our staff will continue to strive to provide even more attentive service to every guest. We look forward to welcoming you back again in the future. Front Desk, Mat
Jess Bellamy
Double Bed Room (with Bathtub)
Date of stay: Mar 2026
Couple
7 reviews
10/10
Outstanding
Posted on Apr 14, 2026
A beautiful hotel with cosy rooms, fabulous amenities (onsen, drinks and snacks on reception level, afternoon beverage on the roof, and even onsen coffee in the mornings). I loved enjoying the rooftop foot spa any change i could get. The location was very convenient especially when taking the Privace train to Osaka afterwards. I would definitely stay here again and loved my stay.
Response from Property: Thank you for choosing Soraniwa Terrace Kyoto for your stay.Thank you for sharing such a kind review. We are very glad to know your time with us felt comfortable and enjoyable, and that the facilities and location helped make your stay convenient.Your feedback means a lot to our team, and we truly hope to welcome you again on your next visit.Mat, Receptionist
Disanshuai
Double Bed Room (with Bathtub)
Date of stay: Mar 2026
Couple
27 reviews
10/10
Outstanding
Posted on Apr 7, 2026
This hotel is absolutely wonderful! Tucked away in a bustling part of Kyoto, it surprisingly offers a peaceful retreat. The top-floor bar has a really stylish design and the night views are absolutely stunning. Our king room was spacious and comfortable, and a soak in the bathtub melted away all our travel fatigue. Staying here with my partner, we really got to experience Kyoto's relaxed pace – it was incredibly romantic!
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6/8
Response from Property: Thank you for choosing to stay at Soraniwa Terrace Kyoto. We are so grateful for sharing such a warm and welcoming experience. We are delighted to know you had a peaceful and enjoyable time here. We are also happy that you were able to relax and unwind during your trip, spending time in Kyoto with loved ones. Your message means a lot to us, and we sincerely look forward to welcoming you back in the near future. Front Desk, Mat
Anonymous User
Double Bed Room (with Shower Booth)
Date of stay: Feb 2026
Couple
3 reviews
7.7/10
Good
Posted on Mar 19, 2026
The hotel's location is convenient. Although the room was small, it was clean. Since we were out all day, the small room wasn't an issue. One large suitcase was fine, but two would have been a struggle. My only complaint is the breakfast. I was surprised to find it was just a boxed meal (one day Japanese, one day Western), and the dining area was tiny, right next to check-in. The price difference between rooms with and without breakfast was about ¥200 per person, which feels like a rip-off for what you get. I barely ate any of it. There are plenty of coffee shops (with breakfast options) and good bakeries right outside the hotel. If you have any expectations for breakfast, I'd really advise against wasting your money on it here.
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Response from Property: Thank you for choosing to stay at Kura-niwa Terrace Kyoto. We appreciate your detailed feedback on your stay. We are delighted to hear that you were satisfied with the hotel's location and cleanliness. Regarding room space, as the hotel is located in the city center, the rooms are relatively compact; we appreciate your understanding. We also sincerely apologize that the breakfast did not meet your expectations. We will take your feedback on the dining style and environment seriously and will incorporate it into our future service improvements. Thank you for your valuable feedback, and we regret that we were unable to provide you with a satisfactory experience in all aspects. We hope to have the opportunity to provide you with a more comfortable stay in the future. Front Desk, Mat
IIi.zzz
Double Bed Room (with Bathtub)
Date of stay: Feb 2026
Couple
15 reviews
10/10
Outstanding
Posted on Jun 1, 2026
The welcome drink on the rooftop was lovely, with a foot bath and great views of Kyoto – a truly enjoyable experience. They even provided a pastry as a birthday gift! The spacious bathroom had two different types of baths to enjoy, and the high-quality hairdryer left my hair feeling smooth and silky.
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Response from Property: Thank you so much for choosing Soraniwa Terrace Kyoto to celebrate your birthday! We are honored to have welcomed you on such a special day. We are also delighted to receive your kind words about our service. We look forward to your next visit. Sincerely, Moha Soraniwa Terrace Kyoto
Shuimumu1008
Double Bed Room (with Shower Booth)
Date of stay: Jan 2026
Family
154 reviews
10/10
Outstanding
Posted on Feb 20, 2026
The hotel's location is excellent. The rooms are a bit small but well-appointed with great attention to detail. The front desk staff is friendly, and there's complimentary coffee, ice cream, and more in the lobby. There's also a bar on the rooftop with great views of Kyoto. It's very convenient for getting around, and the hot spring is a nice bonus. I would definitely choose this hotel again. Highly recommended!
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Response from Property: Thank you for choosing to stay at Kōtei Terrace Kyoto. We appreciate your detailed sharing of your stay. We are delighted to know that you were satisfied with the location, service, and overall atmosphere. Regarding the room size, as the hotel is located in the city center, the space is relatively compact, which we apologize for any inconvenience this may cause. We hope our attentive service has added comfort and peace of mind to your trip. We look forward to welcoming you back in the future. Front Desk, Mat
Guest User
Double Bed Room (with Bathtub)
Date of stay: Dec 2025
Travelling with friends
1 reviews
10/10
Outstanding
Posted on Apr 4, 2026
The views are amazing, especially from the rooftop. It's also super convenient for getting around, no matter where you're headed. I'd definitely stay here again! Oh, and the hot springs are absolutely fantastic 👍🏻
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Response from Property: Thank you for choosing to stay at Soraniwa Terrace Kyoto. We are very grateful for your feedback on your stay. We are delighted to know that you had a wonderful time here. We are also pleased to learn that the location made your trip convenient and easy. Your encouragement means a lot to us, and we sincerely look forward to welcoming you back to Kyoto on your next visit. Front Desk, Mat
Hainingluji
Double Bed Room (with Shower Booth)
Date of stay: Dec 2025
Couple
15 reviews
10/10
Outstanding
Posted on Jan 26, 2026
What a pleasant surprise this hotel was! The attention to detail is truly exceptional, and the service is incredibly warm and welcoming. The hotel's cleanliness is impeccable. They also have a rooftop open-air bar where you can soak your feet while enjoying the scenery and a drink – it's absolutely wonderful, especially in the dead of winter. Plus, there's an outdoor hot spring, which is very clean and offers great views. They provide complimentary coffee, matcha, hot chocolate, sparkling drinks, and cold beverages, all available for unlimited consumption every day. I highly recommend the hot chocolate with ice cubes; it's so rich and delicious.
The hotel's location is superb. Takashimaya is right outside, and there are tons of great restaurants nearby. It's also very close to all the major attractions.
Aside from the room being a bit small, everything else was absolutely perfect. I'll definitely choose to stay here again whenever I visit Kyoto.
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Response from Property: Thank you for choosing to stay at Soraniwa Terrace Kyoto. We are so grateful for your thoughtful review. We are delighted to know that you had a comfortable and enjoyable stay in Kyoto and were able to relax and unwind at the hotel. The team is also pleased that the service and attention to detail made your stay memorable. Regarding your comment about the small room size, as the hotel is located in the city center, the room design is relatively compact. We hope that our service and overall atmosphere can compensate for this to some extent, making you feel relaxed and comfortable. Thank you sincerely for your recommendation, and we look forward to welcoming you back on your next trip to Kyoto. Front Desk, Mat
Guest User
Double Bed Room (with Shower Booth)
Date of stay: Nov 2025
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Dec 31, 2025
The hotel service was absolutely amazing! I left my bag in an Uber, and the front desk staff went above and beyond to help me get it back. The hot spring and the rooftop bar were also fantastic experiences, and even after check-out, they were incredibly patient with me and my friend storing our luggage multiple times. I fell in love with this hotel and will definitely be staying here again!
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Response from Property: Thank you for choosing Soraniwa Terrace Kyoto for your stay.We appreciate you sharing such a thoughtful message about your experience. The team is glad to know that you felt supported during an unexpected situation and that your time before and after check-out was handled smoothly. It is also comforting to hear that your stay left a warm impression overall.Thank you for your kind words and trust in us. We look forward to welcoming you again on your next visit to Kyoto.Mat, Receptionist